Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Member’s Mark Elegant Family Pool, 10' for
Member’s Mark Elegant Family Pool, 10'
Back to item details
4.2 out of 5 stars
stars
1,835 ratings731 reviews
  1. 5 stars70% (1,292)
  2. 4 stars7% (129)
  3. 3 stars4% (82)
  4. 2 stars5% (83)
  5. 1 star14% (249)

Member photos

  • +58 images
Sort by |
Showing 311-320 of 731 reviews
Jul 5, 2023
Reviewer name: Ashley
2 out of 5 stars
2 out of 5 stars review

You get what you pay for.

It will not stay inflated. The air is leaking from somewhere and I can’t find it. It was cute for one day but a headache.

Helpful?2JKVQ0HONUQZ13927123649
reply from Member's Mark

We're sorry to hear that the inflatable pool didn't meet your expectations. We appreciate your comments and will share them with our team to improve our products in the future. Please know you can exchange or return it for a full refund anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Jul 4, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Can't be inflated

Helpful?2JKVQ0HONUQZ13927123649
Jun 17, 2023
Reviewer name: Haley
1 out of 5 stars
1 out of 5 stars review

Leaking Air

Bought this pool last weekend, returned today. Used once and would not hold air. Searched high and low for a hole or leak and could not find. Very disappointed and did not buy another.

Helpful?2JKVQ0HONUQZ13927123649
reply from Member's Mark

We are sorry for this experience, Haley, and to have disappointed you. Please know you can return it anytime for a full refund as part of the Member's Mark 100% Satisfaction Guarantee.

May 17, 2023
Reviewer name: deflates
2 out of 5 stars
2 out of 5 stars review

cool concept but… deflates

I really wanted to love this pool.I’ve bought two and they both deflate even when no one’s ne climbs on them. I will say that if the pool will stay inflated for you it does drain water out well.

Helpful?2JKVQ0HONUQZ13927123649
reply from Member's Mark

We are sorry for your experience with the pool. Please know you can exchange or return them for a full refund anytime as part of the Member's Mark 100% Satisfaction Guarantee.

May 24, 2021
Reviewer name: Kim
2 out of 5 stars
2 out of 5 stars review

Good for little kids

Only bought a new days ago and it's already deflating. The kids love playing it in since it's not deep at all. Easy for a 2 year old to sit in and splash around.

Helpful?2JKVQ0HONUQZ13927123649
reply from Polygroup

Hello Kim, thank you for telling us about your situation. Our consumer care team is available, at 888-919-0070 or ‘warranty@polygroup.com’, if you have questions about installing and maintaining the Member's Mark Elegant Family Pool (KB0819000121). Best regards, Polygroup Manufacturer

Jun 5, 2024
Reviewer name: riddlefamily8
1 out of 5 stars
1 out of 5 stars review

Don't waste money

We used it twice. Before the kids were done using it the second time it was deflating. Only the top ring still had air. The bottom ring, seats, and backs of the seats are all deflated. So disappointed!

Helpful?2JKVQ0HONUQZ13927123649
reply from Polygroup

Hello, we are sorry to hear this tree did not meet your expectations. Please know you can exchange or return it for a full refund as part of the Member's Mark 100% Satisfaction Guarantee. You can contact Member Support at (888) 301-0332 for further assistance.

Jun 15, 2022
Reviewer name: Brittani
1 out of 5 stars
1 out of 5 stars review

this pool blows

Do yourself a favor and don’t buy this pool. The one I got last year was awesome and lasted all summer. This one only lasted two weeks and it was popped. It’s definitely not made the same.

Helpful?2JKVQ0HONUQZ13927123649
May 26, 2021
Reviewer name: LP
1 out of 5 stars
1 out of 5 stars review

Doesn’t last long

2 weeks in and the pool deflates in less than 30 min. Disappointing. No visible leaks but it appears that the main plug is no longer providing a very good seal.

Helpful?2JKVQ0HONUQZ13927123649
reply from Polygroup

Hello LP, thank you for telling us about your experience. Our consumer care team is available, at 888-919-0070 or ‘warranty@polygroup.com’, if you have questions about installing and maintaining the Member's Mark Elegant Family Pool (KB0819000121). Best regards, Polygroup Manufacturer

Apr 26, 2022
Reviewer name: Heather
1 out of 5 stars
1 out of 5 stars review

Great before… not anymore

Has a hole somewhere right out of the box. Bought in February when my club got them in so I would have one… finally blew it up this weekend and was flat in the first hour.

Helpful?2JKVQ0HONUQZ13927123649
reply from Polygroup

Dear Valued Consumer, Thank you for leaving a review. We are sorry to hear that you didn't have a good experience with our product. Please know that all Member’s Mark items carry a 100% member satisfaction guarantee https://www.samsclub.com/content/terms-and-conditions#satisfaction-guarantee. If you need a replacement part, give us a call toll-free at (888) 301-0332 from 7 a.m. to 11 p.m CST Monday through Saturday and 10 a.m. to 8 p.m. CST on Sundays. Please have the item number from your receipt, the product UPC and/or the product description ready to provide to our Member Care Professional.

Aug 6, 2022
Reviewer name: Leslie
5 out of 5 stars
5 out of 5 stars review

Love my pool

My nephews can play in the pool for hours!! I love the size, it's not super big & the 2 seats are perfect for 2 adults to relax while the kids play. Great for the price.

Helpful?2JKVQ0HONUQZ13927123649