The Oral-B All-In-One Floss you purchased may feel a little different than the Oral-B All-In-One Floss you've purchased in the past. We continue improving our flossing materials to ensure the best products reach you. As a result, we transitioned to a new microtextured floss fiber that flexes to reach tight spaces and slides easily between teeth while effectively, comfortably, and powerfully removing plaque between teeth and gently below the gum line. This floss also has a light coating of natural wax for improved grip. With the many quality checks we have in place, floss shredding easily isn't what we'd expect. So we can learn more about your experience and help further, please give us a call at 1-800-566-7252, 9 am-6 pm EST, Monday-Friday.

We know how important it is to have a floss you love, and are sorry you don't care for the recent changes to our All-In-One Floss. We have many quality checks in place to ensure our products reach you in top condition. Oral-B is always improving materials and looking to ensure that we deliver the best products. As a result, we’ve transitioned to a new microtextured floss fiber that’s still strong and shred resistant. So that we can help you further, please give us a call at (800) 566-7252.

We know how important it is to have a floss you love, and are sorry you're unhappy with our All-In-One Floss. We have many quality checks in place to ensure our products arrive in your hands in the best condition, and as a loyal Oral-B user, you know this is unexpected. Oral-B is always improving materials and looking to ensure that we deliver the best products. As a result, we’ve transitioned to a new microtextured floss fiber that’s still strong and shred resistant. So that we can learn more and help you further, please give us a call at (800) 566-7252.