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Customer reviews for Garmin Index™ S2 Smart Scale, Black for
Garmin Index™ S2 Smart Scale, Black
3.7 out of 5 stars
stars1,186 ratings1,181 reviews
  1. 5 stars48% (569)
  2. 4 stars16% (191)
  3. 3 stars12% (143)
  4. 2 stars9% (104)
  5. 1 star15% (179)
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Showing 451-460 of 1,181 reviews
Dec 12, 2022
EdMan63
5 out of 5 stars review

Lots of info!!!

It was time to replace our scale and me being a big Garmin fan from the sport watch side took a look at this scale. The price was a bit daunting but it had respectable reviews and stats. My wife and I both use and love the scale. Very accurate and consistent and gives a ton of info. I hope it last a long time!!!

Review from Garmin
Helpful?59K0QUCLC6QF13919151772
Apr 7, 2024
bkmcnutt
2 out of 5 stars review

Nice features, but...

Great interface and features. Initial pairing and set up is easy and intuitive, yet the scale is surprisingly inaccurate. Weight variations from day to day have been as high as 18 lbs. I very much want to like this product and I am certain I would if the inaccuracy can be resolved.

Review from Garmin
Helpful?59K0QUCLC6QF13919151772
reply from Garmin Fitness

We are sorry to hear about the issue that you are having and would ask that you reach out to our team so that we can get the details from you and offer further assistance. Thank you for posting a review. Please reach out to our team at: product.support@garmin.com Index S2 Smart Scale Support: https://support.garmin.com/en-US/?productID=679362&tab=topics

Oct 9, 2024
Gaby81
3 out of 5 stars review

Expensive for the featured

I had a Renpho and compared to this scale my Renpho was better. I also own a medical grade body comp scale (at office for clients) and the Renpho is more consistent with my measurements on the medal grade scale. I don’t like the data tracking interface, very simple just the numbers and progress tracking not visually appealing Was hard to connect to internet which seems to be a common problem

Review from Garmin
Helpful?59K0QUCLC6QF13919151772
Jan 27, 2025
nnh8a
1 out of 5 stars review

Returned due to Inaccuracy

I ended up returning this for a variety of reasons. First, the stats were grossly inaccurate. I am a petite 5'2" runner weighing 108 pounds and it told me my fat percentage was nearly 30%. Perhaps I should've selected the highest athlete level in its questionnaire so they could better gauge my stats, whereas I selected the middle response, but the stats shouldn't be that dependent on a survey question. Second, like other reviewers reported, the scale didn't turn on easily. The scale cost way too much to accept these issues, and the only reasons I bought it given the cost was to interface with the Connect app.

Review from Garmin
Helpful?59K0QUCLC6QF13919151772
Dec 28, 2023
Photoman369
4 out of 5 stars review

The new scale hooks up every time and consistant

I bought this because it will connecte to my Garmin connect app making my fitness tracker and scale all in one place. It works just fine. It send to connect through Wi-Fi and does that very well. However this is the second scale. The first scale would not connect by Bluetooth to connect app on my IPhone. So I could not use it. You have to use Bluetooth to set it up. Not sure why it can’t be done through connect on WiFi. But the second connected very easily and is doing great.

Review from Garmin
Helpful?59K0QUCLC6QF13919151772
Jan 30, 2025
wdavidn
5 out of 5 stars review

Love this scale

I have had this scale for sometime now and love it so far. I weigh in every morning and love that it is automatically is tracked in my Garmin Connect. Scale weight is very accurate other metrics that it tracks not sure but it gives me a good picture of how I am doing in the other areas that it tracks.

Review from Garmin
Helpful?59K0QUCLC6QF13919151772
Jan 16, 2023
gooden86
1 out of 5 stars review

Waste of money

Body weight is accurate. So is BMI since it's just math. But other metrics, like body fat%, are absolute jokes. I'm a huge fan of garmin, but this is the kind of thing that can cost a company credibility. Why make a monitor when you know the #'s aren't accurate?

Review from Garmin
Helpful?59K0QUCLC6QF13919151772
reply from Fitness

We are sorry to hear about your experience with the scale and would encourage you to reach out to our team so that we can get more details from you and work on a solution with you. Thank you for posting a review we appreciate the feedback. Index S2 Smart Scale Support: https://support.garmin.com/en-US/?productID=679362&tab=topics You can also email our team at: product.support@garmin.com

Sep 21, 2024
Kdmiller
3 out of 5 stars review

I had higher hopes

First scale didn’t connect. Replacement works but it’s not as user friendly as we wld have hoped. This is not the standard of Garmin as we expect based on years of using Garmin products. Data feed on the app isn’t easy to find. Data is in less than friendly format.

Review from Garmin
Helpful?59K0QUCLC6QF13919151772
Mar 30, 2024
Marcvo17
4 out of 5 stars review

Loved the integration

I love how the Index Scale is automatically synchronized to Garmin Connect. I now track my weight/etc on a more consistent basis with goal to improve. I only have two complaints- 1- Garmin really should do a much better job letting people know that their Index Scale only works with 2G WiFi and not 5G! That would have saved me a LOT of wasted setup time. Ugh! 2- Activating the scale for each weigh-in should be more routine ….currently requires quite a bit of “toe tapping” to wake up the scale. Not a big deal…but frustrating it does not awaken by simply stepping on it. Other than those two complaints, I love the Garmin Index Scale.

Review from Garmin
Helpful?59K0QUCLC6QF13919151772
reply from Garmin Fitness

Thank you for your review and experience with the Index S2 Smart Scale. We would like to discuss this further over email. If you would please email us at product.support@garmin.com. Index S2 Smart Scale: https://support.garmin.com/en-US/?productID=679362&tab=topics

Feb 10, 2023
JMCJ
5 out of 5 stars review

It was time for an upgrade!

Bought the S2 to replace my aging S1 which wasn't liking the Wi-Fi anymore. Setup was so simple compared to it's predecessor! 30 seconds in the app and it was up an running. Love the color display and the extra information, just have to remember to bring my glasses so I can read it!

Review from Garmin
Helpful?59K0QUCLC6QF13919151772