I had my original Smart Scale for 5+ years and loved it. Unfortunately it met its demise a few months vs a tile floor. I ordered the newest version and was very hopeful it would be just as good or better. From the moment i opened the box, it has been a disappointment. The Wi-Fi set up took much longer than the old scale, which wouldn't be a big deal with the scale actually worked. I find I need to weigh myself at least three to four times, and zero it out or calibrate in between to get a semi accurate result. Thinking it was a defect with the one I got, I sent my first one back after a month and received a replacement, only to find it acted exactly the same way. I have had to use my husband's 20+ year old scale as a baseline to see if mine was correct. And the other data points (BMI, body fat %, water %, etc) are way off. I had a body composition test done several months before my last scale died, and the numbers I got from two different methods from the lab were pretty close to what my scale was reading. Even when I entered in those data points into the new scale, the daily readings are still way off. If I wasn't s tied to tracking my weight in Connect while in a training cycle, I'd toss this one and get a better one.

Scale works great except for BMI calculation. I carry more muscle and scale says I am obese. My doctor laughed when I told him what the scale said and told me I would become unhealthy if if went down in weight to a level the scale said was healthy. Need to tweak the BMI numbers or get a better method of determining what is fit versus obese.

BOUGHT THIS SCALE WHEN I PURCHASED GARMINE FORERUNNER 935 HAVING USED FITBIT SPORT WATCHES SINCE IT'S INCEPTION. HAVING 3 WEEKS OF USING BOTH GARMIN 935 WATCH AND SCALE I WOULD GIVE THE WATCH A 5 STAR RATING BUT THE SCALE IS A 1 STAR RATING. ONLY BECAUSE YOU HAVE TO STOMP ON IT TO ACTIVATE SCALE THEN WAIT TO STEP ON IT, NUMEROUS TIMES A SECOND OR THIRD TIME IS NESSARY FOR A STOMP! SEEING I AM A SINGLE USER THIS IS UNNESSARY. ESPECIALLY SINCE BEING ONLY REGISTER USER OF SCALE I ALSO GET RESPONSE IF I AM THE USER WITH A QUESTION MARK, VERY UPSET WITH THIS PURCHACE OF SCALE. BEWARE IF YOUR THE ONLY PERSON USING SCALE!

I’ve had the scale for two weeks and really like it. However, I‘ve had some issues. I haven’t been bright enough to change from kg to pounds. Also, there have been variances of weight as much as five pounds from day to day. I haven’t figured it out. I like the extended information that it gives. I’m willing to overlook these issues that I have mentioned.

I enjoy logging the data and viewing on my Garmin Connect app. It won't really do multiple users very well thought. It keeps getting us confused. Also it won't ever wake up with a touch of the toe. I have to step on and off 2-3 times to get it to wake up.

The Index S2 looks good, and its Wi-Fi connection is key. I like its biometrics, but body fat percentage seems to be way off, and water weight is useless, since bone, muscle, and fat are all water. Body mass is mostly water regardless of composition. More useful metrics would be estimated fat mass (inclusive of water), estimated bone mass (inclusive of water), and estimated muscle mass (inclusive of water).

The design and software of this scale are excellent. The weight is accurate, but the body fat measurement is totally off. I am skeptical of the other measurements. I hope that Garmin can fix this with a software update. Until then, I do not recommend buying.

I really enjoyed the integration with the Garmin ecosystem when it connected, but that deteriorated over the first year. Now it won't connect to my wifi at all. All of the prescribed solutions have failed. My other Garmin devices connect without issue (Edge 530, Index BPM). For now the S2 is destined to be recycled. I hope futures scales have a better radio.

I bought this about two weeks ago. It’s already giving great information. Being able to reference the info on my phone is really great. I can compare my body info with my workouts. I’m already improving every day. Thank you Garmin. Keep on making great products!

We've had this scale for several weeks. It provides weight and other measures of health and differenciates between me and my spouse! That said, the instructions for setting it up are really lacking. The information was not clearly laid out and everything seems so vague we had to call Garmin for help. The Garmin rep was patient and knowledgable. Within several minutes we were able to set it up and understand how it worked. If we hadn't had to call to set up the scale, we would have rated it excellent, but that's not what happened. Now we are delighted with the S2 Smart Scale. Thanks!