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Customer reviews for Garmin Index™ S2 Smart Scale, Black for
Garmin Index™ S2 Smart Scale, Black
3.7 out of 5 stars
stars1,186 ratings1,181 reviews
  1. 5 stars48% (569)
  2. 4 stars16% (191)
  3. 3 stars12% (143)
  4. 2 stars9% (104)
  5. 1 star15% (179)

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Showing 131-140 of 1,181 reviews
Aug 13, 2025
Mackenzie
1 out of 5 stars review

Does Not Measure All Metrics

I bought this scale so it would connect to my Garmin app and so I could see my trend in weight and body fat percentage. However, it does not register my body fat percentage (or anything else besides weight), and it doesn’t show up in my app. I scoured the internet for hours to find a solution (and found that MANY others experienced this issue) and none of the proposed solutions worked. I’m quite disappointed considering the price for this product. Since it only measures my weight, I could’ve saved a lot of money and bought a generic scale. I will have to see if I want to go through the hassle of a return. I do not recommend this product unless you’re willing to take the risk of it not fully working and not measuring all its advertised metrics.

Review from Garmin
Helpful?59K0QUCLC6QF13919151772
Jun 28, 2025
Jwshutt
4 out of 5 stars review

Not a bad product but improvements needed

I bought the scale as an easier method to getting weight measurements into Garmin connect. My only complaint is the tapping to wake/scroll users. This function is rather obscure, in that there aren’t any directions other than tap to wake and tap to scroll. I’ve tried the tap to wake and I always have to bend over and literally pick the unit up in order to get it to wake up. Is there a special place to tap to wake/scroll or do I have a defective unit? Other than that the scale works as it should. Luckily I didn’t pay full retail on this product. Definitely not worth full retail in my eyes. Good product but would’ve expected better laid out directions about the tapping or put a button on top to wake and scroll.

Review from Garmin
Helpful?59K0QUCLC6QF13919151772
Jul 30, 2025
doclynn
5 out of 5 stars review

Love this scale!

My favorite thing about this scale is that it stores your data instantly. If you're like me and sometimes you don't even want to look at your weight, just don't look. The data is still there. As far as all the other metrics go, I have no clue how accurate they are. How does it know my bone mass? But I do enjoy the weather report at the end of the data show. We made the switch from an antique analog scale (seriously, it was 30 years old), and getting more accurate weight measurements is a good thing.

Review from Garmin
Helpful?59K0QUCLC6QF13919151772
Sep 7, 2025
Maria Isabel
5 out of 5 stars review

Great tool for general wellness check

I love my new scale because I can synchronize it with my Garmin app and have body composition so easily and been able to track without any struggle. Plus I have to say that the balance seems well made and it looks good as well and it is easy to clean. I highly recommend it!

Review from Garmin
Helpful?59K0QUCLC6QF13919151772
Jun 24, 2025
Ewalsh
3 out of 5 stars review

It’s a scale

It weighs you. It tracks it through the app well as well. However for the price the body fat should be somewhat close. Mine was reading 26 percent which is at least 10 percent over. It says you can get a dexa scan to make it more accurate but really? For the price I have to spend more money. Not bad but would not spend the money again when it dies.

Review from Garmin
Helpful?59K0QUCLC6QF13919151772
Sep 20, 2025
BULLFROG
5 out of 5 stars review

EASY SET UP-GREAT INFO

Bought this scale to incorporate weight and body composition with my Garmin watch and cycling computer. The scale calculates my current watts per Kilo so I have real time information about my cycling fitness. It is also very easy to set up for the different users in my household and know who each of us are based on our weight and Garmin Connect account.

Review from Garmin
Helpful?59K0QUCLC6QF13919151772
Aug 10, 2025
TRR3
1 out of 5 stars review

Did not work for me

I bought this several weeks ago. Could not get additional people set up and the step to start did not work. Sent it back and replaced it with a Withings Body Comp. Just got it set up and it is working so much better that the S2 Smart Scale. I was hoping the S2 would work as well as my new Fenix 8.

Review from Garmin
Helpful?59K0QUCLC6QF13919151772
reply from Care

We understand things can get frustrating when trying to set up new technology. We do have a top-notch support team available to help with any setup questions or issues you may run into. They're available at the following link: http://ms.spr.ly/6425sPwsU -MR

Aug 22, 2025
Spyder
5 out of 5 stars review

Solid Scale with good data

We've had an Index S2 scale for quite a few years now. Makes it easy to track body composition data, in particular, trends in any direction. Set-up can be a little fiddly - make sure the first person to step on the scale is the one who owns the master Garmin account.

Review from Garmin
Helpful?59K0QUCLC6QF13919151772
May 29, 2025
B V H
2 out of 5 stars review

Major PITA to Sync and get working on network

Works fine once sync'd and functioning on network... however very tweaky and rocky ride getting there. Instructions way too sketchy and sync process response unpredictable... Remember: Absolutely failsafe setup process is critical. IndexS2 does not have it. Disappointing...

Review from Garmin
Helpful?59K0QUCLC6QF13919151772
Jun 22, 2025
Crypticsheet
5 out of 5 stars review

Pretty Nice Scale

I have now had this scale for a month and it is pretty good. It is a bit tricky to set up. Do not have your 11 year old around it when setting up the people. After I set my profile up she jumped on it and the scale though I lost 104 pounds in a few minutes and gave some warnings. I could not clear the reading so had to reset the scale, buit that was the only hiccup.

Review from Garmin
Helpful?59K0QUCLC6QF13919151772