I had the cassatt ultra plush and exchanged it for the lux hybrid soft and regret every minute of it. I swear I have a defective bed. It is only soft in certain spots and for the most part hard all over and I can feel the coils or whatever this bed is made of. I've had it longer than 6 months so it's definitely had time to break in and still as uncomfortable as ever. And from previous reviews I know stearns and fost won't do a darn thing about it. Such an expensive bed for low quality. Do not recommend!

[This review was collected as part of a promotion.] I was shocked when I received this Queen sized Stearns & Foster Reserve Medium Tight Top. This mattress is the thickest mattress I've ever had the pleasure of sleeping on! First of all, it's HEAVY! It took me and my husband dragging it up our house's stairs to get it into our bedroom. The sewn in handles on the sides makes it slightly easier to move, but it's still super heavy. Once we got it on the bed frame, I noticed that since the mattress is so thick, it covers up half the headboard! That's not a complaint, as the thickness is what makes this mattress so comfortable! There are sewn in grooves and waves in the top of the mattress that give it this pillow feeling when you lay down. Both me and my husband weren't disturbed when we tried moving around as the other person laid still. The mattress works well at absorbing movements. Also, not that you'll see it when you have bedding on it, but the deep blue color of the mattress is gorgeous. I do think a deep pocket sheet set would work better than a standard queen sized set. I'm excited that this is now my new bed, I feel almost spoiled! I will keep telling my friends and family that Stearns & Foster is worth the hype and the money!

[This review was collected as part of a promotion.] As a participant with BzzAgent sampling program we were chosen to test the medium lux hybrid for free in exchange for an honest review. I debated about giving this a 3 or a 4, so here are my thoughts. Keep in mind, we have only had this for a little over a week so far. Before choosing the mattress we would be willing to test I looked at the website for the firmness scale and the scale on the website said the firmness would be around 6-7 out of 10 for the medium. We have not found this to be accurate at this point. When we sit on the edge of the bed it sinks WAY down. Then when we lay in it, we sink way in. Its weird because if kinda feels a bit firm, but then we wake up in a hole. Definitely doesn't feel as firm as we expected and it is unfortunately a situation where we are waking up with sore backs. (I will add that we are not small people, but also not excessively overweight. I think it is a factor though). As for the cooling feature...we don't really see it. I don't know if that is because we have a mattress cover on it, or its just not working well for us. We will be trying it without the mattress cover soon. Not giving up yet. I can see this mattress being great for people who prefer a softer bed. I struggle to accurately say what I think because it does seem to have the support and stability I want in a mattress, but I also am waking up with a sore back and in a hole. I know, clear as mud. Overall, I think it s a good solid choice as long as its clear that it is softer than expected. One major thing that was bothersome to us was the off gassing. The "chemical" smell on this mattress for the first few days was so strong I actually ended up sleeping on the couch one night. I am sensitive to toxic fumes and it was causing me some trouble. That does seem to have dissipated after 4 days or so. So, after just one week, I wouldn't count this mattress out, but I don't think it will end up being right for us.

So comfortable, I don't sleep well usually not past 4am. But since I replaced my mattress with this one I've been sleeping till 5-6 am. And my body feels more rested. I am a customer not paid to write this. I have MS and this bed has made a very big difference. You won't sleep warm on it. It's worth the investment.

[This review was collected as part of a promotion.] My husband and I have been using this mattress for over a week now and we really love it. It has just the right amount of firmness (I can't stand mattresses that are too soft or too firm). The pillow top is a nice luxurious touch also that most mattresses don't have. We recommend the mattress highly.

[This review was collected as part of a promotion.] I have been using the bed for a few months now. I love that it is not only firm but soft. When my husband and I sleep it is pure bliss. Like our old bed we used to sink in the middle and not be able to sleep close together. With the Sterns and Foster Hybrid it was different. We were able to sleep close and not sink in, this was pure bliss of having a hybrid type bed that is both memory foam and have springs. This is amazing !

Mattress arrived defective and i cannot make it to the store near me i went to. I went through there warranty process. It got approved. But they refuse to send me a direct factory mattress from them. I dont understand how am i suppose collect on my warranty. If i cant make it to the store. I would choose a different company that is actually helpful. This is fraud .

[This review was collected as part of a promotion.] Honestly I can say this breed is amazing. It is firm, which I love and need. It also has a pillow top so although it is form holding underneath, there is a soft inviting and sculpting layer on top. I used to think the cooling technology was a gimmick but this bed has kept me cool despite Florida summers. I would 100% back this mattress and intend to buy again in about a decade. Only downside is that it cannot be flipped, but with high tech beds that was always unlikely.

We got the mattress for less than a year and its already sagging. We have tried to communicate with the service department and all they refused to exchange the mattress because its not curvy enough. This is ridiculous and its causing psychological issues that we cant even fall asleep properly. We are so disappointed in both the quality of the mattress and the service!

This mattress is nicely made. But my lower back hurts. So do my hips. I cannot lay down on my hips at all. It hurts when I lie down on either my left or right hip. I do not recommend this mattress if you have hip pain. I am 5 feet 5 inches tall and weigh about 225lbs. I got the soft lux hybrid after trying the firm reserve, which was horrible because it gave me a lot of additional hip and lower back pain after trying it out for three months. I realize now that I'm not too fond of memory foam and wish I had never purchased this mattress.