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Customer reviews for Stearns & Foster Lux Hybrid Mattress, Available in Soft, Medium, and Firm for
Stearns & Foster Lux Hybrid Mattress, Available in Soft, Medium, and Firm
4.2 out of 5 stars
stars
258 ratings258 reviews
  1. 5 stars73% (189)
  2. 4 stars5% (14)
  3. 3 stars4% (10)
  4. 2 stars4% (11)
  5. 1 star13% (34)
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Showing 171-180 of 258 reviews
Feb 21, 2023
Reviewer name: No More Pain!
5 out of 5 stars
5 out of 5 stars review

Best Ever

I have terrible lower back pain, neck and shoulder pain. Used to wake up screaming in agony and getting up in the mornings was a nightmare. After one night on this bed I have no pain whatsoever, I get up in the morning bouncing and ready to go without a hint of pain. I look forward every night to getting in bed, the feel of this mattress is pure heaven. Excellent workmanship and quality.

Review from stearnsandfoster.com
Helpful?6Y8CZK4ZREB413912416245
Aug 12, 2024
Reviewer name: abby mazer
5 out of 5 stars
5 out of 5 stars review

Amazing!

So comfortable, I don't sleep well usually not past 4am. But since I replaced my mattress with this one I've been sleeping till 5-6 am. And my body feels more rested. I am a customer not paid to write this. I have MS and this bed has made a very big difference. You won't sleep warm on it. It's worth the investment.

Review from stearnsandfoster.com
Helpful?6Y8CZK4ZREB413912416245
Jan 17, 2024
Reviewer name: Unhappy Sleeper
1 out of 5 stars
1 out of 5 stars review

Lasted 1 Month, No Customer Support, No Warranty

Mattress was great for 1 month until suddenly a 6 inch deep by 3 foot long hole appeared in the center of the mattress. It's unusable now. I have tried every phone number and customer support email on the website dozens of times, no response. You can't talk to anyone. It's supposed to have a 10 year warranty. Bought from a large furniture store but they special ordered this mattress, not a Stearns and Foster dealer, so they won't help at all. Worst customer service ever. I'm ready to drive the mattress 12 hours to the factory and return it in person. I'm hoping to get a response from this review as nothing else works.

Review from stearnsandfoster.com
Helpful?6Y8CZK4ZREB413912416245
Jul 24, 2023
Reviewer name: AnnaC
5 out of 5 stars
5 out of 5 stars review

I would replace all my mattresses in the house with this bra

[This review was collected as part of a promotion.] I received this Sterns & Foster mattress for free to review through BzzAgent. The Stearns and Foster Reserve Soft Pillowtop is substantially heavier and thicker than the current mattress I was using. It looks and feels luxurious. The mattress feels soft but it doesn't sink in when I lay on it. I wake up with no back pain. I would replace all my mattresses if I have the means. I would definitely recommend this brand to friend and family.

Review from stearnsandfoster.com
Helpful?6Y8CZK4ZREB413912416245
Dec 25, 2023
Reviewer name: Unhappy Customer
1 out of 5 stars
1 out of 5 stars review

Not Worth The Money

My mom and I both purchased mattresses through Ashley, thinking we just bought the best mattress on the market and for our price range. Wow were we wrong!! We filed claims and they offered us replacements which we accepted. Once receiving them, we discovered they were worse quality than our previous model. So over the next 6 months plus, they kept "replacing" our mattresses until I told them we are done rearranging our lives and house for more deliveries. They have done nothing to compensate us except to threaten with sending more mattresses. Please do not spend the money you will be wasting it! This is not what craftsmanship looks like!

Review from stearnsandfoster.com
Helpful?6Y8CZK4ZREB413912416245
Jul 31, 2023
Reviewer name: Cait810
5 out of 5 stars
5 out of 5 stars review

Amazing Product!!

[This review was collected as part of a promotion.] I received this Stearns and Foster Reserve Firm Pillowtop mattress for free to test out and review. This is my first experience with this brand, but it won't be my last. We absolutely love this mattress! It is very thick and I do plan on buying some deep fitted sheets, but that's not a big deal. Because it's so tall, it is able to offer much support. It's firm, but the pillow top offers just enough softness to be very comfortable. I'm a side sleeper and my husband sleeps on his stomach, we both have been sleeping great on it. A good night sleep is so important and comfort makes all the difference. We have owned mattresses from other big brands, but this one is by far our favorite. Even the material of the mattress feels luxurious and is attractive. It's obvious thought and detail went into making it. It was also a very easy and painless delivery. The service sent many updates and the delivery drivers were very kind. I will definitely be recommending this mattress to friends and family looking for a new one.

Review from stearnsandfoster.com
Helpful?6Y8CZK4ZREB413912416245
May 10, 2023
Reviewer name: Not Happy
1 out of 5 stars
1 out of 5 stars review

This is my 3rd mattress in 25 months. NOT HAPPY!!

This is the third mattress in 25 months. I weigh 190 pounds my wife weighs 125 pounds and after about 9 to 10 months the mattresses just cave-in and we're trying to sleep in divot and there is a big hump in the middle. The exact same thing happened on our first mattress and after 10 months they replaced it with another mattress after nine months we have to have that mattress replaced. So we just got this mattress last week and we will see what happens.

Review from stearnsandfoster.com
Helpful?6Y8CZK4ZREB413912416245
May 6, 2024
Reviewer name: Charles
2 out of 5 stars
2 out of 5 stars review

4030 Melody Pond Way

We bought a very expensive mattress to support our backs and to relieve discomfort we were having. It made some improvement but advice from a physical therapist to place a pillow between our knees did much more good. Now after a little over a year, depressions are developing where we sleep with a ridge in the middle. A service technician came out to evaluate it and made measurements along the ridge so found no problem. You can clearly see the depressions even with a comforter on top. Also, the sides are beginning to roll down. This is not the quality I would expect from a mattress in this price range.

Review from stearnsandfoster.com
Helpful?6Y8CZK4ZREB413912416245
Jun 10, 2023
Reviewer name: Happy Sleeper
5 out of 5 stars
5 out of 5 stars review

Quality & Comfortable Product that Stands the Test of Time

Stearns and Foster is the only mattress I will ever purchase. I just replaced our previous mattress, which we had for 40 years. In the interim years, we purchased two other Stearns and Foster mattresses for our sons, when they were teenagers. My husband and my sons are over six foot four inches tall. The mattresses hold up over time and are so comfortable. When they visit, they cannot wait to sleep in their squishy beds. Thank you for making a quality product and providing our family with amazing rest, relaxation and sleep over the years.

Review from stearnsandfoster.com
Helpful?6Y8CZK4ZREB413912416245
Sep 22, 2023
Reviewer name: B Phalen
5 out of 5 stars
5 out of 5 stars review

I LOVE this mattress!

[This review was collected as part of a promotion.] First off, I have to comment on the design. The mattress itself is just so beautiful I almost didn't want to cover it with a sheet! It's this beautiful blue and has a fun design on it. The material they used is also very soft. Now on to the mattress itself. The mattress was so comfortable! I wasn't sure if it was going to be too firm for me, but the medium was absolutely perfect. I felt like Goldilocks when she found the "just right" bed I slept like a baby (with 3 kids that's always a plus) and woke up without any weird kinks in my neck or any discomfort. I would absolutely recommend this bed!

Review from stearnsandfoster.com
Helpful?6Y8CZK4ZREB413912416245