I think the mattress a good value overall. It feels slightly softer than expected for a medium, but still offers solid support once you’re settled in—comfortable without feeling too plush. I alr3ady havw a hybrid mattress but the zip-off top is a great feature and makes cleaning much easier than most mattresses. Setup was simple, though it's heavy, so it helps to have another person when moving it. 72 hours to fully expand is recommended. There was no chemical smell after opening, even though the packaging mentioned it.

I recently purchased the Hotel Premier Collection Medium Firm Mattress, and overall I’m really impressed. The setup process was incredibly easy—everything arrived well-packaged, and it expanded quickly without any issues. Within a short time, it was ready to use. In terms of comfort, it hits a great balance. The medium-firm feel provides solid support while still being comfortable enough to relieve pressure points. It works well whether you’re a back, side, or combination sleeper, and I’ve noticed a big improvement in sleep quality since switching. It also feels very durable and well-made. The materials seem high quality, and it holds its shape nicely without sagging. Even after consistent use, it still feels just as supportive as day one. Overall, this mattress is a great value—easy setup, comfortable, and built to last. I’d definitely recommend it to anyone looking for a reliable medium-firm option.

This mattress is AMAZING! It is medium firm and I was a little skeptical at first because I typically only buy firm. It was easy to unfold. I loved it came wrapped twice with plastic so it doesn’t just fly open as soon as you start to unpack it. The mattress is plush and you would think you are going to sink in but when you lay on it, it hugs your body. It provides so much support and is extremely comfortable. This is an absolute must buy. It is definitely a 10/10

It came shipped in a box and wrapped up. It has instructions to unwrap and must set for 72 hours to fully inflate up. Once we got this situated, you get a great size mattress. Cooling fabric, handles on the size and zipped enclosure so you can wash. We enjoy the comfort of this mattress. My daughter insists its her favorite comfy bed.

This 14-inch mattress strikes a great balance between comfort and support, making it a solid choice for a wide range of sleepers. The medium support level feels just right—not too firm and not too soft—so it provides enough cushioning for pressure points while still keeping your body properly aligned. Whether you sleep on your back, side, or a mix of both, it adapts well and offers a comfortable night’s rest. One thing to be aware of is that when you first unbox the mattress, there is a noticeable smell. This is clearly mentioned in the instructions and is fairly common with new mattresses that are vacuum-sealed. While it might be a bit strong at first, it’s temporary and fades away within about 2 to 3 days once the mattress has fully expanded and aired out. After that initial period, the mattress really shines. It feels plush yet supportive, and the thickness adds an extra layer of comfort that makes a difference. Overall, if you’re willing to give it a couple of days to settle, this mattress delivers a comfortable and supportive sleeping experience.

Hotel premier hybrid matress so far has worked well. It did have a smell that is normal and went away after a couple of days. I washed the top cover immediately and it helped with the smell. There is no wash instructions so I washed it as delicates. It did feel really fresh but after adding a matress cover and sheets, it still feels a little cool. But still cooler than regular matresses. Only real complaint is the fitted sheet comes off sometimes when laying or sitting close to a corner. Hopefully stays the same firmness after a year.

I absolutely LOVE this mattress! It is so comfortable and is the perfect firmness. It comes with a removable, washable cover that simply zips off which is a wonderful feature. It’s nice and deep while not so thick that sheets don’t fit it. I highly recommend this for a fabulous night’s sleep!

This is a high quality mattress that is around half the cost of a name brand mattress of a similar type. It does give you a cooling effect as well as sufficient support to get a good night's sleep. I'm very happy I purchased this mattress, because it checks all the boxes of comfort and stability for a product of this type. It takes around a day to expand after you take it out of the wrapper, and I like the feel of the fabric that encases the mattress. Very good purchase. Highly recommend it.

Best nights sleep i have had in such a long time. This mattress is plush, so comfortable, its perfect for me. Its thick perfect firmness for my confront level. Its high which is great. I don't like thin mattresses. Great quality. Its expands very fast and adjust. This is an awesome matress. Its memory foam 5". Its great for my back. It has cooling technology. Its just amazing. We love it.

The mattress was ready for use by the first night. After years on a firm Purple bed, this medium seems very soft but my wife loves it. I weigh 100 lb more than her. Overall it’s a high quality product at an excellent price.