Thank you for reaching out. We're disappointed to hear about your experience because we always want you to be satisfied when using out product. We'd like to learn more and see how we can help. When you have a moment, please give us a call at 1-877-413-3736 Monday–Friday from 8am-5pm CT. We look forward to hearing from you soon.

Hi Carole, we appreciate you sharing your review. This isn’t something we’d expect to hear, as we test all our products extensively to ensure what you’ve described is unlikely to occur. Your health and well-being are important to us, and we would like to learn more about what happened. Please give us a call 1-877-947-6473 M–F from 8 am-5 pm CST. Hope to chat with you soon.

Thanks so much, Beth!