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Customer reviews for Depend Fresh Protection Incontinence Underwear for Women, Choose Size for
Depend Fresh Protection Incontinence Underwear for Women, Choose Size

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Showing 1,011-1,020 of 11,486 reviews
Jul 14, 2018
frustrated
1 out of 5 stars review

No longer fit!

For the past 5 years, I have been getting the large size for my mother-in-law who is almost 100 years old and still dresses herself. I recently ordered her normal size and found that they had changed sizes. She has a 38 in waist and should fit in the large size still, but they are now too tight for her to get up. The next size up is so big on her that they now leak. What was Depends thinking? The goal for is too stay dry, not be fashionable! They say satisfaction guaranteed. I'm not satisfied and a call to the 800 number did me no good. We are now looking for another brand. Any suggestions anyone?

Helpful?2UE23IYGZPRB13909710839
reply from DependExpert

We appreciate your loyalty, and we're disappointed to hear about your mother-in-law's experience. We always want her to feel comfortable and protected when using our Depend Fit-Flex Underwear for Women, and since this hasn't been her experience with the new sizing, we'd like to learn more about what happened and see what we can do to help. When you have a moment, please give us a call at 1-877-413-3736 Monday–Friday from 7:30 a.m. to 7 p.m. CT or contact us here: https://www.depend.com/contact-us again so that we can continue to discuss this further with you. Thanks, and we look forward to hearing from you soon.

Jan 4, 2026
mykhailor_5083
1 out of 5 stars review

Not comfortable

[This review was collected as part of a promotion.] Unfortunately, these underwear did not meet my expectations. The fit feels uncomfortable, the material is stiff, and they feel bulky under clothing. I also did not feel consistently dry while wearing them, especially during normal daily activities. Not ideal for active use.

Review from depend.com
Helpful?2UE23IYGZPRB13909710839
reply from Depend Customer Service

Thanks for sharing your feedback. We always want you to feel comfortable and protected when wearing our products and we're sorry this wasn't your experience. We'd like to learn more and see how we can help. Give us a call at 1-877-413-3736 (Monday–Friday from 8am-5pm CST).

Dec 8, 2025
Anonymous
5 out of 5 stars review

No leakage comfortable discreet

[This review was collected as part of a promotion.] Used these for my patient who has dementia they were good !!! Can’t really tell he’s wearing pull ups or a diaper , they held the urine in. He didn’t complain so I’m assuming they felt comfortable. They don’t have a smell. Also I think they are secured on as they don’t fall down.

Review from depend.com
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Dec 6, 2019
Steve B
1 out of 5 stars review

Changed, but not for the better!

I have been ordering these underwear for years and just received the latest order with the "new" underwear. They are a lot thinner and a strange color. They are also packaged in two bundles per box instead of as a four pack as before, much less easy to use and store. Bad move Depend! May have to try the Sams brand.

Helpful?2UE23IYGZPRB13909710839
reply from DependExpert

Hello Steve. While we have made some changes to our underwear, you should expect the same great protection and quality as before. We'd like the opportunity to speak to you further about your experience, and see how we can try to help. When you have a moment, please give us a call at 1-877-413-3736 Monday–Friday from 8am-5pm CT so that we can discuss this further with you. Thank you.

Feb 3, 2020
pamelar84
2 out of 5 stars review

New Depends

The new Depends that are thinner with a design are MUCH LESS absorbent. I have been purchasing for my mother for 2 years and she would go through 1-2 pairs per day; now she needs 3-5 changes. Very disappointed- at 84 she does not care if they are pretty or thin - she just needs something that is absorbent. Looking for an alternative at this time.

Helpful?2UE23IYGZPRB13909710839
reply from Supplier Response

Hi Pamelar84, we appreciate your loyalty to Depend® for your mother, and we want to continue to provide you with the quality that you can rely on. Providing you with the highest standards is our goal and we share your disappointment. As we have not made any recent changes to this product, what you're describing is unexpected. We want to work with you more and see how we can help. Please hang onto the packaging and connect with us at 1-877-413-3736 (available Monday–Friday from 8:00 am – 5:00 pm CST). We look forward to hearing from you.

Jan 20, 2026
ibamber09_1745
5 out of 5 stars review

Comfortably serves its purpose!

[This review was collected as part of a promotion.] Overall product served its purpose along with my main concern being comfort. It has stretchy lining which allows for breathability, just wear with loose clothing for maximum use. While sizing comes in different ranges the stretch allows for multiple sizes! The cuffing around the legs and waist offers maximum protection as well.

Review from depend.com
Helpful?2UE23IYGZPRB13909710839
Sep 26, 2018
britmys
5 out of 5 stars review

Change in fit

Their recent change in fit meant I had to go to an XL, rather than a L. That was somewhat disconcerting at first; my vanity was conflicted because I had not gained weight. In fact, I had been trying to lose weight for over a year, and choosing to do so in a healthier manner means my average weight is SLOWLY decreasing as I find choices which fit my lifestyle, activity level, etc. Going to an XL was therefore sensible, but a bit of a blow to my better self image. Turns out, I worked through the vanity of hating to size up when I KNEW I was making better choices. The better choice in this instance for me was sizing up to an XL (I hope temporarily) and I am finding the fit changes are a good thing because I am finding these Depends more effective in providing me the means of keeping my OAB private. I realize this confidence in the new fit and deciding to size up is actually helping me to continue in my self-care goal of eventually fitting into smaller sizes and is a good thing. Thanks, Depends! This brand/fit/absorbency level means this is MY preferred choice for giving me more confidence in handling my OAB with intentional self-care.

Helpful?2UE23IYGZPRB13909710839
reply from DependExpert

This is so wonderful to hear, britmys. Good for you for trying a new size to find the perfect fit for you. We are so pleased to hear our Depend Fit-Flex Underwear are keeping you feeling confident and protected at all times. Thank you for your review!

Feb 22, 2020
Yvette
2 out of 5 stars review

Quality of Product

I've used Depends underwear-for-women over five years now, and have seen the quality go down significantly. The inner pants (crouch area) completely pill off, starting at the top. Please review your design and quality of your product, because the short usage period of each underwear brief has become quite expensive.

Helpful?2UE23IYGZPRB13909710839
reply from DependExpert

Hi Yvette, we appreciate your loyalty through the years and we want to continue to provide you with a high-quality product that you've come to rely on. We're disappointed to hear about your experience as this is certainly unexpected. We want to learn more about your purchase and see how we can help you. Please hang onto the packaging and reach out to us at 1-877-413-3736 (available Monday–Friday from 8:00 am – 5:00 pm CST). We look forward to hearing from you.

Dec 23, 2025
Brenda
5 out of 5 stars review

Verified Purchase

This product helps to keep me dry with my bladder leakage and are comfortable.

Review from walmart.com
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Feb 21, 2026
Angela
4 out of 5 stars review

Verified Purchase

These are made smaller.

These are made smaller than other brands.

Review from walmart.com
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