First time hot tub owner. Can’t beat the price and value. Read a review saying that the interior finish of this feels like sandpaper; that could not be more inaccurate. Love our hot tub so far! I would say having 4-5 ppl in it is more reasonable than 7

We wanted a hot tub, but didn’t want to spend $8-12,000. We found this one and reviews and features were good, so we decided to take a chance. We love it! It’s a bit textured, but it doesn’t hurt and it’s nice to not slip around. Jets are powerful, has a waterfall and lights, everything we need. Fits 4 adults comfortably. Pick up a few $7 pillows from amazon and it’s perfect! Definitely recommend.

we had ours for 3 years and then it started leaking can't get anyone to fix it I tried everything myself but the Jets are impossible to tighten to make sure they're not leaking and that's what I was told to try also I've tried several different sizes of hex wrenches that go into the jet to turn and not one fits perfectly not standard or metric so it's got to be a half size . call the manufacturer but of course they don't cover them so I just have a big brick in my yard I cannot use . the pumps are great but no service. I would not recommend unless you have somewhere to burn it in your yard after it starts leaking

We’ve had it up and running for 3 days and so far it’s awesome!

I got my hot tub 4 weeks ago. My husband & I love it!

Bought it in August 2020 been sitting on a cement slab behind my garage for just shy of 3 years. Been set at 103 degrees ran through 3 winter's no leaks no issues. This is my third spa unbelievably energy efficient. Great Spa

Less than 2 years old, if over heated somehow when the settings were set at 90 degrees. The water was boiling. I had to turn off the breaker them suddenly it started leaking form the bottom. How do I get a warranty claim started?

I do not recommend buying this hot tub from Sams Club. It arrived 5 days ahead of schedule with no call or coordination from the shipper. I came home and they left it in the middle of my driveway.

Great hot tub for the money. Delivered earlier than expected also!

Had tub a week now. Delivered within 1 month of being ordered. Delivery men helped me place it into garage. I bought a flat furniture cart, two pieces of plywood and myself and two other men moved it 150 feet just fine. That saved me several hundred dollars. The jets are powerful and the waterfall and LED light choices are nice. The finish is slightly textured but comfortable. This is the only tub I have ever seen with majority positive reviews, here is another. Try to buy on instant savings.