We bought this last year and in the instructions it states that you can install the electrical one of three different ways. We chose to use a method in the middle wanting to save a little electricity. At first things ran smoothly enough, but then we kept getting FLO error and when we reached out to the manufacturer for help they told us we had wired it wrong. Only one of the three different ways is the right way and now they refuse to help us unless we spend hundred of dollars to rewire it. Horrible customer service.

First time hot tub owner. Can’t beat the price and value. Read a review saying that the interior finish of this feels like sandpaper; that could not be more inaccurate. Love our hot tub so far! I would say having 4-5 ppl in it is more reasonable than 7

I absolutely love this hot tub! It came a month early. Have had it up and running since May and in September it started leaking bad so we drained it and have been really busy with other things. So time to fix it and can’t figure out what the part number is to order new parts!! I think the manual should give part numbers..

Great great purchase. Easy install and looks to be well made.

Less than 2 years old, if over heated somehow when the settings were set at 90 degrees. The water was boiling. I had to turn off the breaker them suddenly it started leaking form the bottom. How do I get a warranty claim started?

This is a great spa for the money and it's very comfortable. The only issue we had was figuring out how to use the temperature. Once we did it's worked great. We love it.

I do not recommend buying this hot tub from Sams Club. It arrived 5 days ahead of schedule with no call or coordination from the shipper. I came home and they left it in the middle of my driveway.

Bought it in August 2020 been sitting on a cement slab behind my garage for just shy of 3 years. Been set at 103 degrees ran through 3 winter's no leaks no issues. This is my third spa unbelievably energy efficient. Great Spa

Looks great in the picture. Powerful jets. The surface is too rough. The surface of the tub is rough like sandpaper. We returned the item to the seller. Return process was easy but the pick up company was very difficult to work with. Seller was very kind and helpful to get everything returned.

we had ours for 3 years and then it started leaking can't get anyone to fix it I tried everything myself but the Jets are impossible to tighten to make sure they're not leaking and that's what I was told to try also I've tried several different sizes of hex wrenches that go into the jet to turn and not one fits perfectly not standard or metric so it's got to be a half size . call the manufacturer but of course they don't cover them so I just have a big brick in my yard I cannot use . the pumps are great but no service. I would not recommend unless you have somewhere to burn it in your yard after it starts leaking