First...you MUST use only distilled water. Filtered water is not the same. Second, the frequency of maintenance cleaning is improved with distilled water, but still too often needed. We love the ice. We had 2 of these. It's easier to go buy a bag of ice from Sonic for 2 dollars.

[This review was collected as part of a promotion.] Such a well designed and perfect functioning device. Not sure how we had drinks without this ice!

We have only had this appliance for a few days, but so far it has performed great! Lots of ice, looks nice on the counter and is easy to use.

Had the same unit for years and love it. With a family of five, it gets used. After 5 great years, replaced with with the same unit.

I am so excited for the soft ice in this unit. I love the extra reservoir. It was so easy to set up and clean.

Makes ice fast and is so easy to use. Distilled Ice works the best as no need to clean the closed system

After cleaning this weekly, with bleach and vinegar per instructions, the inside house is moldy. It’s disgusting! I use filtered water too!

Up and running in just a few minutes, I ran a clean cycle and started making ice right away, The hopper was full by dinner time.

LOVE soft nugget ice! It did not fit on our counter under our cupboards but fit perfectly on our bar cart! Score!

[This review was collected as part of a promotion.] 5 Stars for Easy Set Up! Quiet! Makes ice faster than our last machine!