James, we're sorry to hear that you're not as big of a fan of this pre-shave as some others you've tried. Can you give us a call at 800-445-5388? We'd like to learn more about what that is and see if we can improve your future uses.

We're sorry you're disappointed. Please give us a call at (800) 445-5388, so we can gather some details off your shave gel canister to share with our Quality Team and help you get a replacement.

Thank you so much for giving this shave gel a try. We're so sorry that you're not a fan of the scent. Extensive testing is done to get the scent just right, so your feedback is valuable, and we'd love nothing more than to hear your feedback and find you a different scented product we're sure you can use while you shave. Please call us at 800-445-5388.