There's nothing more important to us than our users satisfaction, so we're very sorry to hear about this. Can you give us a call at 800-445-5388? We'd love to learn more about what's going on and see if we can improve your future uses.

Thank you for your review. While we're glad you enjoyed the lather, we're sorry you had difficulty with dispensing. Our products go through many quality checks to make sure that each one reaches you in perfect condition so we're disappointed that wasn't the case with your recent purchase. The information you've provided is very helpful and we'll make sure it's shared with our Quality Assurance Team.Please give us a call at (800) 445-5388 when you have a moment. We'd be glad to learn more and see how we can help.

Kyle, our goal is to make your shaving experience easier; not harder. We're sorry to hear about this. We do extensive testing to get the design just right, so we'd love to hear your feedback and share it with our team. Please call us at 800-445-5388.