We're so very sorry to hear about this. If you have not done so already, try tilting the can at a slight angle and press the dispense button a few times to see if that helps. We'd love to hear from you about this and help, so when you have a moment to spare, please give us a call at 800-445-5388.

James, we're sorry to hear that you're not as big of a fan of this pre-shave as some others you've tried. Can you give us a call at 800-445-5388? We'd like to learn more about what that is and see if we can improve your future uses.

We're sorry to hear this, George. In case you're not aware, you only need a small amount of gel to cover your stubble. For best shaving results, we recommend washing your face with a cleanser/face wash, or soap and water to remove oil, dirt and dead skin cells. Then rinse your face with warm water and let it soak in for three minutes before applying the shave product. If you'd like any further assistance, please call us at (800) 445-5388.

Thank you for sharing your feedback about the Gillette Sensitive Shave Gel with Aloe & Shea Butter. We’re sorry to hear that you found it hard to use and that the scent didn’t meet your expectations. Your experience is important to us, and we appreciate your honest insights. If you would like to discuss this further or if there’s anything we can do to assist you, please feel free to reach out to us at (800) 445-5388. We’re here to listen and help find a solution that works for you. Thank you again for your input!