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Customer reviews for Backyard Discovery Skyfort III Cedar Swing Set with Tube Slide for
Backyard Discovery Skyfort III Cedar Swing Set with Tube Slide
4.6 out of 5 stars
stars
349 ratings294 reviews
  1. 5 stars73% (256)
  2. 4 stars17% (61)
  3. 3 stars5% (19)
  4. 2 stars1% (5)
  5. 1 star2% (8)

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Showing 71-80 of 294 reviews
May 21, 2024
Reviewer name: Matt
1 out of 5 stars
1 out of 5 stars review

Terrible instructions and poor quality

Poor instructions, shaky construction and overall poor quality. Prior playsets I've assembled have been metal and after this experience all future ones will be.

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reply from BYDSales

Thank you for taking the time to leave a review. Our wood is selected for its outdoor qualities (resists bugs, natural longevity resisting decay and rot due to moisture or ground contact, etc.). We have had many years of proven products and are confident if maintained according to your manual guidelines your family will enjoy it for many years to come. Please know your swing set does come with a 5-year pro-rated warranty if you need any parts. You can reach our Customer Advocate Team on 800-856-4445. We are here 7 days a week 8am-6pm CST.

Jun 19, 2024
Reviewer name: Cadlum
4 out of 5 stars
4 out of 5 stars review

Excellent choice, Excellent price

This playground has a lot of festures for the price ($2k). I built it myself and only needed a second person on a few steps. The instructions are fairly clear and laid out in an organized way. Theres an app available but didnt need it, the paper booklet was enough. As others have said, organizing the wood and screws first is critical. Theres way too many pieces. Another suggestion is to widen the pilot holes for the screw-in bolts. After stripping 3 of them, widening the holes helped a lot. 3/16 or so is enough. Really excited for my kids to get out there and play!

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reply from BYDSales

Hello-<br /> Thank you for taking the time to leave a review!

Jun 1, 2023
Reviewer name: Chappy C
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Skyfort III

Highly recommened! Bought the Skyfort III and have been very happy. I built it myself and it DOES take a significant amount of time and effort to build. It took me about 23 hours to build this. The only thing I didnt like is that it does not come waterproofed, it is stained but not waterproofed.

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reply from BYDSales

Sealant is difficult to formulate to work on all elements but we continue to try. Thank you for your 5-star review.

Apr 13, 2023
Reviewer name: Roseless
3 out of 5 stars
3 out of 5 stars review

poor quality

This swing set is nice and big but the wood pieces were very dry, pieces were broken in half and cracked. Some of pieces were also not cut properly which made it harder to assemble other pieces together. Instructions also need to be a little clearer.

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reply from BYDSales

Thank you for your review! We apologize for the split pieces, and we would like to get this taken care of for you to make this a better experience. You may reach us 7 days a week, 8am-6pm CST at 800.856.4445 or email us at customerserv&#64;backyarddiscovery.com.

Oct 27, 2021
Reviewer name: Dave
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great playset

Fantastic playset with clear instructions and a fantastic app to walk you through. Also includes plenty of spare hardware in case you lose anything. My 6 year old loves it, although I'm a not sure how long before he will be too big for it. With 2 people it was about a 25 hour build using power tools for the screws and bolts.

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reply from BYDSales

Thank you for your review.

May 2, 2024
Reviewer name: Woz
2 out of 5 stars
2 out of 5 stars review

Good features, needs better structure

We bought this set around late November of last year. The assembly was challenging but expected after reading other reviews. The disappointment we have run into is just how unstable this set feels. Most pieces have been thinned to the extreme and a lot of the larger support pieces are already heavily split. We have a two year old. Just swinging her in the middle slot is enough to see the main structure starting to torque. I’ve had to tell the neighbors 8 year old to come down from it after the structure was visibly moving while they were shifting around in the second story. This set simply needs either more, better placed, or stronger supports to stiffen the structure. We have already double checked all of the fasteners and bolts and screws to ensure everything was properly tightened and assembled. It’s unfortunate because the kiddo really does love the set. It is just nerve wracking every time she wants to play in it and her little 20 something pounds is enough to cause some shifts.

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reply from BYDSales

Terribly sorry to hear of the concerns you&#39;ve relayed but greatly appreciate you taking the time in writing about said concerns. This is not what we would expect of our units and would love to help try to clear this up for you. If you would like to contact our customer service department, we can get replacement parts under warranty sent your way. There shouldn&#39;t be this much shifting in the set and we&#39;d like to rectify the issue however possible.

Jan 20, 2024
Reviewer name: Scoot McGoot
2 out of 5 stars
2 out of 5 stars review

15 different missing parts

1. Missing numerous parts/hardware...15 to be exact. 2. Pain in the backside to put together. 3. Not weatherproofed or sealed... was told by the factory to put a coat of sealant on all parts. 4. You're gonna have to drill some holes because not all predrilled holes are where they should be. 5. 6 boxes total with all parts sporadically placed throughout. There is no rhyme or reason to packaging. The 1st step requires you to open 4 of the boxes for literally 5 different parts. 6. You have to inventory all parts up front because I can almost guarantee ypu are missing some and they will have to be shipped from the factory. 7. Would NOT recommend or purchase again!

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reply from BYDSales

We are terribly sorry for your experience and would be more than happy to help with any replacement parts needed. Thank you for your honest review, please call our customer rep team at 800.856.4445 for any concerns on the product so we can help make sure this does not happen again.

May 4, 2026
Reviewer name: Buss2019
5 out of 5 stars
5 out of 5 stars review

Wonderful

The kids are loving the playset! We love the multiple play areas and overall size.

Review from backyarddiscovery.com
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Apr 7, 2026
Reviewer name: ASHLEY
1 out of 5 stars
1 out of 5 stars review

Peeling boards upon arrival

Darker boards are peeling and chipped upon arrival -poor quality for price

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reply from BYDSales

I’m sorry to hear that. We can certainly replace any damaged or defective parts. Could you please send a photo of the issue you are experiencing, along with the part number that needs to be replaced? You may send it to our email address at customerv&#64;backyarddiscovery.com

Sep 15, 2021
Reviewer name: bob c
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

outstanding

[This review was collected as part of a promotion.] outstanding product and excellent customer support

Review from backyarddiscovery.com
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