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Customer reviews for Backyard Discovery Skyfort III Cedar Swing Set with Tube Slide for
Backyard Discovery Skyfort III Cedar Swing Set with Tube Slide
4.6 out of 5 stars
stars439 ratings361 reviews
  1. 5 stars73% (320)
  2. 4 stars18% (81)
  3. 3 stars5% (23)
  4. 2 stars1% (4)
  5. 1 star3% (11)
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Showing 121-130 of 361 reviews
Jun 11, 2025
ocarson
5 out of 5 stars review

My kids are OBSESSED!

We are SO happy with this swing set! My kids can’t get off of it. This is perfect for my 6 and 4 year old. The only issue we had was during putting it together, some holes did not align perfectly but we made it work.

Review from backyarddiscovery.com
Helpful?604R7DOU942P13902357436
May 21, 2024
Matt
1 out of 5 stars review

Terrible instructions and poor quality

Poor instructions, shaky construction and overall poor quality. Prior playsets I've assembled have been metal and after this experience all future ones will be.

Helpful?604R7DOU942P13902357436
reply from BYDSales

Thank you for taking the time to leave a review. Our wood is selected for its outdoor qualities (resists bugs, natural longevity resisting decay and rot due to moisture or ground contact, etc.). We have had many years of proven products and are confident if maintained according to your manual guidelines your family will enjoy it for many years to come. Please know your swing set does come with a 5-year pro-rated warranty if you need any parts. You can reach our Customer Advocate Team on 800-856-4445. We are here 7 days a week 8am-6pm CST.

May 19, 2023
paul grauber
5 out of 5 stars review

Verified Purchase

Awesome playhouse

Awesome

Helpful?604R7DOU942P13902357436
reply from BYDSales

Thank you for your 5-star review.

Apr 30, 2022
Esmer
5 out of 5 stars review

Verified Purchase

Backyard sky fort 3

Grandkids love it

Helpful?604R7DOU942P13902357436
reply from BYDSales

Thank you for the 5-star review, we are happy to hear that you are enjoying your set

May 2, 2024
Woz
2 out of 5 stars review

Good features, needs better structure

We bought this set around late November of last year. The assembly was challenging but expected after reading other reviews. The disappointment we have run into is just how unstable this set feels. Most pieces have been thinned to the extreme and a lot of the larger support pieces are already heavily split. We have a two year old. Just swinging her in the middle slot is enough to see the main structure starting to torque. I’ve had to tell the neighbors 8 year old to come down from it after the structure was visibly moving while they were shifting around in the second story. This set simply needs either more, better placed, or stronger supports to stiffen the structure. We have already double checked all of the fasteners and bolts and screws to ensure everything was properly tightened and assembled. It’s unfortunate because the kiddo really does love the set. It is just nerve wracking every time she wants to play in it and her little 20 something pounds is enough to cause some shifts.

Helpful?604R7DOU942P13902357436
reply from BYDSales

Terribly sorry to hear of the concerns you've relayed but greatly appreciate you taking the time in writing about said concerns. This is not what we would expect of our units and would love to help try to clear this up for you. If you would like to contact our customer service department, we can get replacement parts under warranty sent your way. There shouldn't be this much shifting in the set and we'd like to rectify the issue however possible.

Apr 13, 2023
Roseless
3 out of 5 stars review

poor quality

This swing set is nice and big but the wood pieces were very dry, pieces were broken in half and cracked. Some of pieces were also not cut properly which made it harder to assemble other pieces together. Instructions also need to be a little clearer.

Helpful?604R7DOU942P13902357436
reply from BYDSales

Thank you for your review! We apologize for the split pieces, and we would like to get this taken care of for you to make this a better experience. You may reach us 7 days a week, 8am-6pm CST at 800.856.4445 or email us at customerserv@backyarddiscovery.com.

Jan 11, 2023
The Banning Bunch
5 out of 5 stars review

Awesome, great set would highly recommend.

Be organized! Lay out all parts in driveway and write with chalk next to them A,B,C, ext. use a pop up table for all bolts and screws and organize by #. Took us Saturday 10 hours with 3 people and Sunday 10 hours with 3 people. My father is in construction and great at what he does. We are handy. This is a beast but well with it!! Great set and we are SO HAPPY!!

Helpful?604R7DOU942P13902357436
reply from BYDSales

Thank you so much for your positive feedback.! We know your family will enjoy playing on their Skyfort for years to come. We do find that swing set to be one of our more popular models. Thank you for your kind words. <br /><br />Have a wonderful day!

Jun 19, 2024
Cadlum
4 out of 5 stars review

Excellent choice, Excellent price

This playground has a lot of festures for the price ($2k). I built it myself and only needed a second person on a few steps. The instructions are fairly clear and laid out in an organized way. Theres an app available but didnt need it, the paper booklet was enough. As others have said, organizing the wood and screws first is critical. Theres way too many pieces. Another suggestion is to widen the pilot holes for the screw-in bolts. After stripping 3 of them, widening the holes helped a lot. 3/16 or so is enough. Really excited for my kids to get out there and play!

Helpful?604R7DOU942P13902357436
reply from BYDSales

Hello-<br /> Thank you for taking the time to leave a review!

Jan 20, 2024
Scoot McGoot
2 out of 5 stars review

15 different missing parts

1. Missing numerous parts/hardware...15 to be exact. 2. Pain in the backside to put together. 3. Not weatherproofed or sealed... was told by the factory to put a coat of sealant on all parts. 4. You're gonna have to drill some holes because not all predrilled holes are where they should be. 5. 6 boxes total with all parts sporadically placed throughout. There is no rhyme or reason to packaging. The 1st step requires you to open 4 of the boxes for literally 5 different parts. 6. You have to inventory all parts up front because I can almost guarantee ypu are missing some and they will have to be shipped from the factory. 7. Would NOT recommend or purchase again!

Helpful?604R7DOU942P13902357436
reply from BYDSales

We are terribly sorry for your experience and would be more than happy to help with any replacement parts needed. Thank you for your honest review, please call our customer rep team at 800.856.4445 for any concerns on the product so we can help make sure this does not happen again.

May 25, 2022
Ross
1 out of 5 stars review

Verified Purchase

Too pricey to have to assemble myself!

Way too hard to put together, there should of been an option for delivery and assembly.

Helpful?604R7DOU942P13902357436
reply from BYDSales

I am so sorry to hear that! We are here 7 days a week 8am-6pm CT to answer any assembly questions you may be stuck on. We have temporarily removed the option to add assembly at the time of purchase to give the third party installation company, Go-Configure, a chance to catch up. You can contact the assembly company after the fact to purchase an assembly service if you like, but they may have to schedule you far out. You can reach them at 888-888-5424. They will have information on where they service as well as wait times. Here is some helpful information that they provided us with: https://media.backyarddiscovery.com/Expectations-for-a-successful-service-GCI.pdf