Snotchy borchies: Thank you for purchasing the Samsung TU7000 TV and for your review. I am sorry to hear that you are experiencing issues when downloading apps to your TU7000 TV. Please try the following troubleshooting steps: Go to Settings > Support> Device Care > Start Device Care. This service checks memory and frees up unused cached memory and closes background apps if any. We also suggest you check your internet connection: 1. Use 5G WiFi if possible 2. Try wired LAN if available 3. Try repositioning the router so there are no obstacles between your TV and the router I hope this helps to solve your concerns. If the issues persist, please reach out to Samsung Customer Support at: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Hello, thank you for your 5 star review and feedback. We will pass your comments along to our store staff and hope you visit us again someday soon.

Thank you, Joanproceviat! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV. 

Thank you, Melanoi! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV. 

Thank you, Willie5m! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV.