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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
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4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 9,751-9,760 of 10,259 reviews
Oct 21, 2020
Reviewer name: Emerson
5 out of 5 stars
5 out of 5 stars review

Good product

[This review was collected as part of a promotion.] Been happy with it since I bought it. Love all the apps that are loaded on the tv

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Apr 19, 2021
Reviewer name: Bees12
5 out of 5 stars
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] Really happy with the app support like spectrum app and Apple TV!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 12, 2021
Reviewer name: David
5 out of 5 stars
5 out of 5 stars review

Great TV

[This review was collected as part of a promotion.] I love this TV it has a great picture and I love Samsung +

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Apr 18, 2021
Reviewer name: Mytv
4 out of 5 stars
4 out of 5 stars review

Clear picture

[This review was collected as part of a promotion.] Very clear and nice resolution but it needs more enhanced feature like More FPS

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 17, 2020
Reviewer name: Ashburn80
5 out of 5 stars
5 out of 5 stars review

Really enjoy this unit!!!

[This review was collected as part of a promotion.] Great features, clear video, and crisp audio. I would definitely recommend this product.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Nov 14, 2020
Reviewer name: Bruce
5 out of 5 stars
5 out of 5 stars review

Fantastic picture

[This review was collected as part of a promotion.] Great tv with a crystal clear picture at a good price

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 11, 2021
Reviewer name: KerbyH
3 out of 5 stars
3 out of 5 stars review

Have Audio Syncing Problems

[This review was collected as part of a promotion.] In general I like the TV but I get occasional periods when audio and video do not sync up

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Apr 27, 2022
Reviewer name: Marci
3 out of 5 stars
3 out of 5 stars review

You asked for my review of model I did not buy

‘thank you for purchasing your new 43" TU7050 Crystal UHD 4K Smart TV 2020. We'd love to hear what you think'. I did not buy that model. I've only had the TV a few days. Too early to rate

Review from Samsung Canada
Helpful?6KHJPPFCOCQU13901857028
reply from Operations

Hi Marci, thank you for sharing your thoughts with us. We’re sorry to hear that you’re disappointed, and we will be sure to share your feedback with our teams so we can continually improve our products, services, and processes. Thanks again. 

May 23, 2022
Reviewer name: Lovesamsung
5 out of 5 stars
5 out of 5 stars review

Great Picture

[This review was collected as part of a promotion.] The color and clarity are amazing. The set up was extremely easy. The remote works perfectly when paired with my cable and internet provider. One remote allows easy access for all services.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jan 15, 2022
Reviewer name: Celi
1 out of 5 stars
1 out of 5 stars review

Broke less than a year later

my screen starting flickering after 11 months of use. i tried to get the year warranty, turns out it doesn't start from the day of purchase smh so it was expired. i love the tv its the best tv i've had but super upset didn't even last the year.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi Celi, Thank you for your review of Samsung’s TU7000 TV and for sharing your experience with the screen flickering. The details you have provided are important to us and will be shared with our internal teams. Here are some service options: - If you have an extended warranty, you can reach out to them to have process a service request. - If you're OUT of warranty, you can find locations near you to help you with your repair. On Samsung’s website, go to ‘Support’ (top right corner) and select ‘Schedule a Service Appointment’. From there, you can search locations in the Store location option. Should you ever have questions or wish to troubleshoot this issue further, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. 3) Manuals & Software 4) Warranty Info 5) Contact Us ~ Samsung Solutions