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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 851-860 of 10,259 reviews
Feb 10, 2021
Reviewer name: Rebecca
4 out of 5 stars
4 out of 5 stars review

Great picture

uograded from a 37" insignia to this 50" samsung. much better picture quality, and it is so convenient having our apps on the tv so we dont need to cast anymore. my only trouble is that the tv does not recognize our comcast cable box, so the remote does not work as a universal remote for the cable.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 5, 2022
Reviewer name: Derlock
5 out of 5 stars
5 out of 5 stars review

This TV is amazing

[This review was collected as part of a promotion.] I use my TV everyday to stream videos, movies, shows and the quality of the picture is amazing. This TV has not failed me once and it continues to work all the time. For the price and quality it is totally amazing!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Nov 8, 2022
Reviewer name: MySamsungReview2022
5 out of 5 stars
5 out of 5 stars review

Great Product for the Price

[This review was collected as part of a promotion.] I like the size of my tv and the ease of getting to Netflix. I just click the Netflix button and no longer have to change the input on the tv first, like with my old tv. The image is very clear, sound is good, and I am overall a satisfied customer!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 27, 2021
Reviewer name: Barney
4 out of 5 stars
4 out of 5 stars review

The picture in impeccible.

i did not give it all 5 stars because trying to use the smart tv function through connection to the internet makes it complicated and slow to access what is far easier to watch by connecting it by hdmi to a laptop. just use one hdmi for the laptop and one hdmi for a video disc player, and the internal tuner built into the tv by connecting it to an over the air tv antenna on a tower and you will have everything you need. do not connect it to your internet account because it is hard to get rid of the mess it makes out of turning it on to watch a tv show or to choose an hdmi. keep it simple and leave these extras out of your installation for the best picture you can find anywhere.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 21, 2020
Reviewer name: Shorty
5 out of 5 stars
5 out of 5 stars review

This TV is a must!

[This review was collected as part of a promotion.] The clarity and color range is a perfect match, we watch alot of movies, games etc. The settings are simple and the fact I can control it soley from my phone is awesome ended up buying another tv... I've been owning Samsung products for over a decade now and looking for more! Thanks for the innovative tech!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 25, 2022
Reviewer name: Alxram
4 out of 5 stars
4 out of 5 stars review

A great TV

[This review was collected as part of a promotion.] I use my tv to watch cable channels as well as to stream channels from various channels. The tv works great with great picture quality and great sound. There are adjustments you can make to suit your viewing pleasure as well as add a sound bar to increase your listening pleasure. Overall a great set, the only issue I have is that I keep losing connection to my cable box which requires me to pull the hdmi cable from the back of the TV and plug it back in. Not sure what is causing it but it could be a bad cable or the plug on the TV may have a problem.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 16, 2022
Reviewer name: Jediclover20
5 out of 5 stars
5 out of 5 stars review

Perfect Size and Great Resolution for Gaming

[This review was collected as part of a promotion.] When it came time to replace my flat screen tv that I use for gaming, I have intrigued by this Samsung 58” unit. I currently have a 65” Samsung as my main tv and love it! I knew this 58” would be just as great! And it was! The picture is crisp and clear, the sound is awesome and the gameplay looks real. I love the fact that you can use the Samsung app on your phone as a remote control. If I had to do it again, I would buy this tv again, no questions asked. Love it!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 25, 2022
Reviewer name: Sportsguy03
4 out of 5 stars
4 out of 5 stars review

Great features

[This review was collected as part of a promotion.] This is a great TV in our living room. It looks and sounds beautiful. There is only one downfall with the smart feature where when you turn the TV back on it goes to exactly what you were doing before. Ex would be watching a sporting event and then turn it off, it goes back to the same station that's not the game instead of a Home Screen, same as with playing the playstation. Great TV for the price though!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jan 9, 2023
Reviewer name: Dziner99
3 out of 5 stars
3 out of 5 stars review

Rather Disappointed

I'm rather disappointed in this Samsung model. I researched for months and thought this was exactly what I was looking for; but the screen is dark and colors do not pop at all like advertised. Others have commented about the same thing while watching my tv. Ironically, I got rid of my last tv because it had become so pixelated in dark scenes that I could not see anything. I was really looking forward to bright, crisp colors. I have also had a few incidents where the audio and video did not match up.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi Dziner99, Thank you for letting us know that you are not satisfied with the brightness of your TU7000 TV. I have a few recommendations which may improve your visual experience. First, let’s ensure you are running the latest Firmware Update. Go to Settings> Support> Software Update. Next, if your TV's colors are correct but just a little too dark or bright, you can try adjusting Picture Modes, Contrast, Brightness, or Sharpness settings. For darker scenes, I recommend Dynamic Picture Mode, which makes pictures brighter and clearer in bright viewing environments. Go to Settings > Picture > Picture Mode > Dynamic. Or you can manually adjust the Brightness by pressing the HOME button on your remote, then navigating to Settings > Picture > Expert Settings. You may also want to disable Power Saving Mode, which automatically adjusts the brightness to reduce the TV’s power consumption. Go to: Settings > General > Eco Solution> Power Saving Mode. Next, if your audio and video are not syncing up, it could possibly be a source issue, but if you’re hearing an audio delay across all sources/channels and you have a Home Theatre System or other speakers connected to your TV, you can access the Audio Delay settings to increase the audio delay. Go to: Settings > Sound > Expert Settings > Digital Output Audio Delay. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Oct 6, 2020
Reviewer name: regs
5 out of 5 stars
5 out of 5 stars review

Love it!

[This review was collected as part of a promotion.] This TV is great. The picture is beautiful, it's easy to navigate, and the sound though the TV is crystal clear - I constantly am playing Spotify off my TV (Which I can control easily from my phone and computer) and the music sounds great. The only thing I wish were different is the remote - it's a little clunky with a lot of buttons and I wish I could use voice commands, but it's not enough of an inconvenience to go below a 5 star rating. Overall, I love this TV and am a huge Samsung supporter after owning this TV.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028