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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 8,411-8,420 of 10,259 reviews
May 13, 2020
Reviewer name: Nitewolf
5 out of 5 stars
5 out of 5 stars review

A great Samsung Smart TV

[This review was collected as part of a promotion.] Review of the 65” Samsung Smart TV UN65TU7000F. I like the way you remove the box and the TV is supported with form and how it allows you to lift the set out with ease. I really liked the easy set-up of the TV. I didn't use the Smart things because I have my whole system set up with another control Hub. The TV has many great Apps to download; I really like the Samsung TV Plus with a ton of free channels (almost able to cut the cord). I use the following Apps YouTube, Spectrum, Hulu and Sirius XM every day without any problems. The quality of the picture is great and you are able to even fine tune it in to your own preference. I also had a great time using the Xbox and WII with the TV. I have a Bluetooth keyboard hooked up to the TV which works great for signing into your accounts and web. Also have Bluetooth headphones and a wireless speaker hooked up (when using the speaker you can have the sound coming from the TV and have the speaker in another room to still hear the TV). This Samsung Smart TV is a Great Tv with very good picture quality and great smart features. Be sure to check for any firmware updates

Review from The Insiders
Helpful?6KHJPPFCOCQU13901857028
May 13, 2020
Reviewer name: Cee28
5 out of 5 stars
5 out of 5 stars review

Bigger and more focused than I am

[This review was collected as part of a promotion.] This Samsung Crystal UHD TV is totally awesome. It is huge, and the picture is crystal clear. It gets so many stations I think it will take me a month to go through them all. The color is vibrant and alive and the remote, thanks heavens, is easy to use. I, easily, connected and downloaded from my phone, and you can sync each program with your computer, which I needed to do to get cc. Wonderful purchase, thank you Insiders!

Review from The Insiders
Helpful?6KHJPPFCOCQU13901857028
Apr 30, 2020
Reviewer name: wubba
5 out of 5 stars
5 out of 5 stars review

Beautiful Picture

[This review was collected as part of a promotion.] The image quality on this set is absolutely beautiful. I was impressed from the first moment that I turned it on. Most of my main streaming services came preinstalled and it didn't take very long to acquaint myself with the menus. As this is my first Samsung set since smart TVs became popular, I didn't have many expectations going into the experience. One thing in particular that I enjoyed is that right out of the box I can use the Samsung TV Plus app to load an on screen guide with a decent number of live TV channels including a few live news feeds (including CBSN) - a HUGE advantage for those of us that are desperately trying to cut the cord. Sound quality seems good, volume is loud enough that I don't think I'll need to add a sound bar. My only gripe with this set is that the remote isn't quite as responsive as I would like. The rubber buttons don't have a particularly satisfying click and the positioning of the navigation buttons is a bit too low on the remote. On the whole, I am pretty thoroughly impressed with this television and have mounted it in my living room (connected to the kitchen) for peak usage by myself and my family.

Review from The Insiders
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Jan 20, 2021
Reviewer name: JB13
1 out of 5 stars
1 out of 5 stars review

Trash. Save time and buy another brand.

samsung software is complete trash. every time i turned on the tv or changed source i would have to go in and turn off picture clarity settings. there apparently is no fix for this. i spent hours with samsung tech-support and talking to the people at the store i bought it from. i ended up taking it back and getting an lg that actually works correctly. this was my first samsung product. i am unlikely to buy any others because of this horrible experience.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

JB13: Thank you for sharing your review of the Samsung TU7000. I am very sorry that issues with your TV have caused you to return it. I completely understand your disappointment. It is possible that your unit needed minor troubleshooting, a firmware update, or adjustments in settings. Nonetheless, I do sincerely apologize for the let-down. Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 6) …and more product, repair, order, and care options ~ Samsung Solutions

Apr 30, 2020
Reviewer name: Sed10201
5 out of 5 stars
5 out of 5 stars review

Full Loaded Mega Smart TV

[This review was collected as part of a promotion.] This is my Second-time owner of Samsung SmartTV. I am always truly impressed Samsung product line, Samsung 2020 TV line was no shortage. This Samsung TU7000 Crystal UHD TV 65” has to a lot offer. For starters, the entire bezel of the TV frame is extremely minimum almost no existent just like today's high-end smartphone! Which allows for a much more immersive view of the 65" 4K vivid HDR display. The first-time set-up and configuration of the TV were easy and straight forwards and even voice activation works immediately to guide you through the already simple process and additionally allows for ease of customization for flexibly! Secondly, out of the box, the SmartTV comes with dozens of ready to use apps and internet streaming services including Samsung TV Plus Store and local channels for free through internet TV with major networks like FOX, USA Today, Popular Mechanics..etc that doesn't require any additional attachments or cable boxes. Which is very convenient such as Prime video is my primary movie and TV streaming app! Thirdly, sound quality is superior, loud, very crisp, and distinct that captures fine details and sounds, creating a much more in-depth TV experience similar to a movie theater! Concluding this review I would highly recommend the Samsung TU7000 Crystal UHD TV 65”.

Review from The Insiders
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Dec 21, 2021
Reviewer name: david
1 out of 5 stars
1 out of 5 stars review

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when you buy samsung tv UN55TU7000FXZA. First check the hdmi hole can work. I just returned because the hdmi cable can't plug in. When you call samsung customer service , Their service attitude is the worst I have ever seen. They will treat you like a football. Talking on the phone for an hour and then switching to another phone, just like that. In the end, nothing is resolved, waste It took me 2 weeks and I still won't let me return it.

Helpful?6KHJPPFCOCQU13901857028
Sep 16, 2022
Reviewer name: DaveW
5 out of 5 stars
5 out of 5 stars review

Many great features

We bought this a few weeks ago and are very pleased with this tv

Review from Samsung Canada
Helpful?6KHJPPFCOCQU13901857028
reply from Operations

So glad to hear you're enjoying your Samsung TV, DaveW!

Oct 28, 2022
Reviewer name: Terrible vision
1 out of 5 stars
1 out of 5 stars review

Terrible

Cannot see the background of anything, just shows the people

Review from Samsung Canada
Helpful?6KHJPPFCOCQU13901857028
reply from Operations

Hi there, thank you for reaching out. We're here to help. Could you please tell us more about the situation? Get in touch at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) 

Oct 23, 2020
Reviewer name: Debbie
1 out of 5 stars
1 out of 5 stars review

Bad tv

Bought this tv less than 4 months ago and it's worthless.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Debbie: Thank you for purchasing the Samsung TU7000 TV. I am sorry to hear that you are experiencing issues with your TV. So we can better understand the problems you are experiencing and provide you with troubleshooting assistance, please contact Samsung Customer Support. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. Please give us the opportunity to assist you with troubleshooting or warranty service. 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Jul 17, 2020
Reviewer name: PorkandBeans
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Value

Excellent TV. Set up was a breeze.

Helpful?6KHJPPFCOCQU13901857028