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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
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4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 7,921-7,930 of 10,259 reviews
Oct 15, 2021
Reviewer name: Darrellco
5 out of 5 stars
5 out of 5 stars review

Great picture quality and easy to navigate

[This review was collected as part of a promotion.] I use my TV for streaming, gaming and cable service. I also use it for casting my phone and computer for a more upfront display when watching videos

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jan 31, 2021
Reviewer name: Candy
5 out of 5 stars
5 out of 5 stars review

Many options

the picture is so crisp and diminsional. its like looking right it in real life. i use bunny ears for reception. this tv gives more free channel options to watch. plus the free wifi tv apps managed by one remote.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 16, 2022
Reviewer name: DanATL
5 out of 5 stars
5 out of 5 stars review

Great TV and picture quality

[This review was collected as part of a promotion.] I use my TV a lot with my Roku device watching many apps. I also love how the cable picture looks on the TV. The 4k is great and everything looks real.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 22, 2020
Reviewer name: Techguy
5 out of 5 stars
5 out of 5 stars review

Excellent choice

[This review was collected as part of a promotion.] Perfectly designed for the Living Room. Crystal clear resolution. Great for gaming as well. Easy setup too. Good thing I opted for this brand.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 25, 2022
Reviewer name: Florie
5 out of 5 stars
5 out of 5 stars review

This tv has great features

[This review was collected as part of a promotion.] This tv has an excellent picture quality, great sound. Very satisfied with all the new features . Love this tv

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
May 16, 2022
Reviewer name: Lovetoshop
4 out of 5 stars
4 out of 5 stars review

Great quality but have some limite

[This review was collected as part of a promotion.] I use my TV to watch show movies and gaming I like my tv The price is good for the quality of the tv

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 27, 2022
Reviewer name: ShawnandChancesTv
5 out of 5 stars
5 out of 5 stars review

Amazing picture quality!!!

[This review was collected as part of a promotion.] Amazing picture and the size is perfect for our apt we did but a speaker to connect but honestly it isn't a necessity we could have used it perfectly without!!! Go and get one ASAP!!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 23, 2021
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Has great features

[This review was collected as part of a promotion.] We use it all the time. Good quality and everything with the screen and the screen is perfect, fast and easy to use

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Feb 6, 2023
Reviewer name: KimmyK
4 out of 5 stars
4 out of 5 stars review

Great picture quality!

I love the picture quality of this TV, but the sound can be very muted at times. I do not want to have to buy a sound bar but I may have to. I never needed that with my previous TV. But all in all, I'm very happy with the purchase.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi KimmyK, Thank you for your purchase and review of the TU7000 TV; I'm happy that you are enjoying the picture quality. I apologize for the inconvenience you have had with the inconsistent sound volume. The Auto Volume function automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > Sound > Expert Settings > Auto Volume = On. You may also want to perform a Sound Test under Support > Self Diagnosis > Start Sound Test. If the issue persists, please reach out to us so that we can provide further troubleshooting. You can contact us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Aug 5, 2022
Reviewer name: Tom D
2 out of 5 stars
2 out of 5 stars review

Lines in screen

about 2 years old and i am getting 2 lines thru the bottom of the screen. i have vizio tv's that are still working fine after 5 + years, i will never buy another samsung tv

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi Tom D, Thank you for your feedback on the Samsung TU7000 TV's image not displaying properly. Please know we are here to help you. You may want to try the following troubleshooting steps: 1. If any external devices are connected, check all input cable connections 2. If the issue persists, define exactly what is wrong with the display. For example, mosaics and blocks, multiple lines or white dots, and fixed horizontal or vertical lines. 3. Try changing channels using the remote control. Is the issue the same on all channels? 4. Press the Home button (which looks like a house), select Source, and choose another input source. Is the issue the same in all sources? 5. If the same problem persists, run a diagnostic test. (Home > Settings > Support > Device Care > Self Diagnosis > Picture Test) 6. If the problem disappears during the test, check your TV signal (Home > Settings > Support > Device Care > Self Diagnosis > Signal Information) to check the signal strength. The signal strength must be more than 20 dB (more than 4 bars on the icon) for stable signal reception Should your issue persist, please contact Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor