Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA

Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for

Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA

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4.5 out of 5 stars

stars11K ratings10.2K reviews

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Nov 16, 2022

Jerry

1 out of 5 stars review

Shame on you Samsung

broken tv right out of the box samsung refuses to do anything about it. i have one specialist telling me they are coming out to fix it and another telling me oh well go fly a kite. unbelievable! absolutely last samsung i purchase

Review from Samsung US

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reply from Samsung Brand Ambassador

Hi Jerry, We’re sorry to hear that your customer service experience was not up to standards. We want to make this right for you and ask that you reach us again for further assistance with troubleshooting or setting up a warranty service appointment. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. ~ Samsung Advisor

Sep 24, 2021

Talani

5 out of 5 stars review

I really enjoy this product

[This review was collected as part of a promotion.] This product is amazing, the one thing and only thing I would recommend is making it easier to know all that this product is capable of, and how to maneuver the smart skills it has.

Review from Samsung US

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Oct 6, 2020

Timothyw0

5 out of 5 stars review

Fantastic television across the board

[This review was collected as part of a promotion.] I was more than pleased with the quality of this unit. It has crisp, clear pictures and a great refresh rate as well for gaming. At the price, I would recommend this product to everyone!

Review from Samsung US

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Oct 5, 2022

LoveIt

5 out of 5 stars review

this tv has it all

[This review was collected as part of a promotion.] This is the best tv ever own. the feature the quality fast conection is just perfect. i have no complaints at all.

Review from Samsung US

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Sep 11, 2021

Sam4me

5 out of 5 stars review

Holds a lot of apps and reliable

[This review was collected as part of a promotion.] The best Samsung I've owned streaming is perfect and smoother I'm sure it will last for the next 5 years

Review from Samsung US

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Sep 20, 2021

Rivera

5 out of 5 stars review

I love this tv

[This review was collected as part of a promotion.] I use for everything is the best shop I ever made I will buy another of 82" I'm in love with Samsung my phone is Samsung to

Review from Samsung US

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Oct 20, 2021

Not happy

1 out of 5 stars review

Not happy

i purchased my tv about 2 weeks ago and now i cannot get a sound grom the tv and it will not play my recorded dvr shows. i am not happy with this purchase.

Review from Samsung US

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Oct 6, 2023

Beautifulgalpal

5 out of 5 stars review

Fab 50” Samsung

I bought my tv 2 months ago and can not be happier with my purchase. The picture is crystal clear like the name and it comes with Samsung tv amazing offer with all my fav shows. Great buy!!!

Review from Samsung Canada

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reply from Samsung Support Team

Hello, thank you for your 5 star review and feedback. We will pass your comments along to our store staff and hope you visit us again someday soon.

Jun 16, 2022

Guyonsomecouch12

5 out of 5 stars review

Very beautiful coloring and image

[This review was collected as part of a promotion.] I primarily use this for movies hooked up to a surround sound system. Quality is great, image is spectacular. Great tv for movie time with the family.

Review from Samsung US

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Feb 3, 2022

Dianne

1 out of 5 stars review

Disappointed

this is my second samsung and this tv has the worst picture i've seen on a new tv in years. so dark that if i'm trying to watch a black and white movie, its impossible. i had it installed by a company so am not sure what to do about it.

Review from Samsung US

Helpful?

reply from Samsung Brand Ambassador

Hi Dianne, We appreciate you sharing your experience with the TU7000 Crystal UHD TV. Your details regarding the image quality of your TV are important to us and will be shared with our internal teams. You may want to try adjusting image settings to improve your picture. Your TV has several Picture Modes to choose from allowing you to enjoy content in optimal conditions. Go to Home > Settings > Picture > Picture Mode 1) Standard: Is the default mode suitable for general viewing environments. 2) Natural: Reduces eye strain for a comfortable viewing experience. 3) Movie: Is suitable for watching TV or movies in a dark room. 4) Dynamic: Makes the picture brighter and clearer in bright viewing environments. 5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching. You can also go to: Settings > Picture > Expert Settings and configure the TV settings to your taste with additional functions. Should these tips not resolve the issue, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. 3) Manuals & Software 4) Warranty Info 5) Contact Us ~ Samsung Solutions