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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
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4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,716)
  2. 4 stars18% (1,968)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (471)
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Showing 711-720 of 10,251 reviews
Mar 23, 2026
MoonPie
5 out of 5 stars review

Samsung

[This review was collected as part of a promotion.] The best quality and sound..The pictures show up nicely..

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Nov 23, 2022
Rose
5 out of 5 stars review

Verified Purchase

TV

Looks great. We don't have it hooked up yet, to many things going on for the upcoming holiday. Maybe it will get set up on Saturday. A guys project.

Helpful?6KHJPPFCOCQU13901857028
Jul 27, 2020
Frank
2 out of 5 stars review

1 week HDMI 1 input stopped working...

decent tv for the price. decent picture, average tv sound. unfortunately, one of the hdmi inputs stopped working after the first week.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Frank: Thank you for purchasing the TU7000 TV. I am very sorry to hear that one of your HDMI input ports stopped working. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. Please give us the opportunity to assist you. Samsung TV Support is available at 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options Again, thank you for taking the time to share your thoughts on this product. Your feedback helps us continuously deliver best-in-class products and service. ~ Samsung Solutions

Jul 9, 2023
Tampa5678
1 out of 5 stars review

Typical

3 years of ownership and the screen crapped out. Tried soft/hard reset. Unplugging for a few days, nothing.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 10, 2021
Aaron
1 out of 5 stars review

TV can't keep WIFI connected after 12 hours

i have to retype my wifi password every day for it to stay connected because the "smart" tv forgets the connection.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Apr 18, 2021
Domx
4 out of 5 stars review

Great smart tv

[This review was collected as part of a promotion.] Works great for all of my needs. Streaming and gaming mostly.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 4, 2022
Connie
4 out of 5 stars review

Verified Purchase

Great TV paired with worthless, offbrand batteries

Great TV, however the remote wouldn't work with the off brand batteries provided. Replaced with energizer batteries and it worked perfectly.

Helpful?6KHJPPFCOCQU13901857028
Aug 22, 2025
Michel
3 out of 5 stars review

Good not great

[This review was collected as part of a promotion.] Mine is actually the TU700D. Picture is great. Easy to set up. Response to remote, extremely slow. Refuses to connect to Smartthings app.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 19, 2025
Dave
1 out of 5 stars review

20-lb brick

This is the worst tv I have ever owned. It is as fast as a dial-up connection, but infinitely more frustrating. After this infuriating experience, I will never again purchase a Samsung tv.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
May 8, 2026
Anonymous
5 out of 5 stars review

It's perfect for gaming and watching movies

It's perfect for gaming and watching movies the color and sharpness is really good

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028