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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
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4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 7,151-7,160 of 10,259 reviews
Oct 21, 2020
Reviewer name: Felicia
5 out of 5 stars
5 out of 5 stars review

Amazing picture

[This review was collected as part of a promotion.] This tv has an amazing picture quality. It is so clear and crisp. The tv is thin and light weight as well.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 15, 2020
Reviewer name: Jaystee261
5 out of 5 stars
5 out of 5 stars review

Best purchase ever

[This review was collected as part of a promotion.] First tv I ever buy and it's amazing Very easy to learn how to use the remote control and the assist system that the tv comes with makes it so simple for you to set up everything on it

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Feb 12, 2023
Reviewer name: China
1 out of 5 stars
1 out of 5 stars review

I bought this Tv No Wi-Fi network not working and I tried to reset TV but no wifi. I don't know I got really bad experiance about this TV. I hope Samsung resolve this kind of issue.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi China, I'm sorry that your TU7000 TV is not working correctly. Please know we are here to help and have a few troubleshooting steps for you to try: 1) Check the network and the status of your access point. 2) On the remote control, press the button and move to Settings using the directional button. 3) Select Settings > General > Network > Network Status to check the network status. 4) If the network isn't connected, a network reset may be required. 5) Make sure that your access point is working correctly. Check the LED indicators on your access point to ensure it is operating normally. 6) If you are using a wireless access point, check the access point location. If the access point is too far from the TV, move it closer. 7) Try rebooting the access point by disconnecting and reconnecting the power connector. It may take 1 to 2 minutes until the access point comes back online after a reboot. 8) If the same problem continues, select Settings > General > Network > Network Status > IP Settings to change to a different DNS server. If a test occurs, cancel it and select IP Settings. 9) Select DNS Setting Enter manually. 10) Select DNS Server, enter 8.8.8.8, then select OK. 11) If the same problem continues, a software update or factory reset may be required. I hope this helps. Should you need further assistance, Samsung is here for you. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Mar 19, 2020
Reviewer name: Kasa
5 out of 5 stars
5 out of 5 stars review

Loved this TV!!!!!

I was skeptical to buy this TV since the reviews were so bad but I decided to give a try. I sure downloaded the latest firmware. Its been over a week and I love this TV, have no problems with it at all.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 16, 2022
Reviewer name: Ady123
5 out of 5 stars
5 out of 5 stars review

excellent tv .

[This review was collected as part of a promotion.] excellent tv very clear images very good size, very nice color, excellent sound, very good applications

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 15, 2020
Reviewer name: POBOXTV
5 out of 5 stars
5 out of 5 stars review

Lots to like about this TV

[This review was collected as part of a promotion.] From receiving the TV and unpacking it to mounting it to the wall the directions were easy to follow. The TV functions just about operate themselves.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 25, 2022
Reviewer name: Shuteye
5 out of 5 stars
5 out of 5 stars review

Sweet Deal

[This review was collected as part of a promotion.] My amazing TV is primarily used for streaming and gaming and it gets it done. The picture is beautiful and the sound is excellent. I love this model and would totally recommend!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 27, 2022
Reviewer name: PhillyTVuser
1 out of 5 stars
1 out of 5 stars review

Backlight died after 1 year

[This review was collected as part of a promotion.] The right side edge backlight gave out about a month after the 1 year warranty expired, so I was out of luck. I'll steer clear of Samsung from here out.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 6, 2020
Reviewer name: Ryan93737382
5 out of 5 stars
5 out of 5 stars review

Great quality tv and super fast operating system

[This review was collected as part of a promotion.] Have it for only about a month now but very happy with the purchase. Slightly different but much faster operating and streaming!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Apr 7, 2021
Reviewer name: Ado7
4 out of 5 stars
4 out of 5 stars review

Great product

[This review was collected as part of a promotion.] I use my TV to watch movies and play games, very happy with the video quality the only down portion is I need a sound bar in order.to have a good quality of sound

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028