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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
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Showing 7,001-7,010 of 10,249 reviews
Sep 17, 2020
Wayjo
2 out of 5 stars review

Red images

so far i had to reset tv twice because picture would get distorted and that the only way to get it back to normal. it would look like i was looking at a heat sensing image...

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Wayjo: Thank you for purchasing the TU7000 TV. I am very sorry for the color glitch issue you encountered. Please check that your TV has the latest firmware update, which should resolve this specific issue. To update directly from your TV, press the HOME button on your remote. - Go to SETTINGS (gear icon) > Support > Software Update > Update Now - Your TV will check for the update and should start downloading the update. After the update is installed the TV will shut down and restart. Once the TV restarts, press and hold the Power button until the TV turns off and back on. If your TV is not connected to the internet, follow these steps to update the firmware. - You can find the update (version 1301.5) at: samsung.com/us/support/owners/product/crystal-uhd-tvs-tu7000-2020 - Extract the firmware to the root of a USB thumb drive. (Do not put it in any folders on the thumb drive.) - Connect the USB thumb drive to a USB port on your TV. - Navigate to Settings > Support > Software Update, select Update Now, and then select Yes. - The TV will install the update and then restart. - Once the TV restarts, press and hold the Power button on your remote until the TV turns off and back on. If the abnormal colors continues after the firmware update, please contact Samsung Customer Support. 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) On the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Aug 23, 2022
LoveMyTV
5 out of 5 stars review

Great tv at an affordable price

[This review was collected as part of a promotion.] Great tv at a great affordable price. My tv was old and broke, so upgraded to this 70 inch smart tv. Love it.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 17, 2022
Cintia
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] We love our new TV it has great features a lot apps and channels, excellent quality and good price too.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 23, 2022
TVWatcher04
5 out of 5 stars review

Excellent TV

[This review was collected as part of a promotion.] This TV has the best and clearest picture of any TV we have ever owned. The value for the price is outstanding and all the features on the unit are very user friendly.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 16, 2020
Annie
4 out of 5 stars review

Love it!

[This review was collected as part of a promotion.] I did have problem with tv after 6 weeks. No picture just volume. Couldn't return to Best but after 30 days. Samsung did come out and put in all new parts. No charge. Works great now.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 6, 2020
Yngxo
5 out of 5 stars review

Great Quality

[This review was collected as part of a promotion.] The sound quality and clarity of the picture on this tv is great! The set up of the tv was simple and it's the perfect size for the size room It is in! Everyone loves it every-time they come over !

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 26, 2022
Birthdaybash
5 out of 5 stars review

Samsung Family

[This review was collected as part of a promotion.] We have purchased 3 Samsung TVs this summer and love each one and enjoy while camping, lounging at the beach, and at home.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Nov 14, 2020
mo420
5 out of 5 stars review

best tv ever, LITTERALY

[This review was collected as part of a promotion.] this tv has so many features for a smart tv. i especially love that you can change the brightness and the sound

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 16, 2022
Jariza
5 out of 5 stars review

One of the best models

[This review was collected as part of a promotion.] I use this tv for streaming , gaming and all Other features even for Music videos . I love Samsung and I will always purchase Samsung.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 7, 2022
Roxanne
5 out of 5 stars review

Great investment

[This review was collected as part of a promotion.] Overall quality is good have no issues with product. Resolution is great and it gives our living room a nice accent.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028