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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
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4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 6,771-6,780 of 10,259 reviews
Oct 25, 2022
Reviewer name: RawOne1
5 out of 5 stars
5 out of 5 stars review

The best TV ever

[This review was collected as part of a promotion.] I use my Samsung TV at home for everyday in entertainment with the family I have one in the bedroom and what is the bedroom and 1 in the living room and 1 in the guest room

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 26, 2022
Reviewer name: jsnew55tv
5 out of 5 stars
5 out of 5 stars review

First smart TV upgrade

[This review was collected as part of a promotion.] Great picture size for the price for upgrading TV in our home. Easy to use smart system with low learning curve for operation.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 16, 2022
Reviewer name: Diddy1985
5 out of 5 stars
5 out of 5 stars review

Great 4k T.V.

[This review was collected as part of a promotion.] This is a great T.V. to play ps5 and Xbox series X on. I love this T.V. I highly recommend this T.V.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
May 11, 2020
Reviewer name: Tia S
3 out of 5 stars
3 out of 5 stars review

Nice tv sound messed up

Perfect picture but the sound is off. Suddenly in the middle of a show it's get very loud and I have to adjust volume. Not sure what to do about this during covid because I can't go to the store to complain.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Tia S: Thank you for purchasing the TU7000 and for sharing your experience with fluctuating volume. Your issue is possibly a source issue. You can try auto volume Settings > Sound > Expert Settings > Auto Volume = On You may also want to perform a Sound Test under Support > Self Diagnosis > Start Sound Test If the issue persists, please reach out to us so that we can provide troubleshooting or begin warranty service. 1) Phone: 1-800-SAMSUNG, available 8AM - 9PM EST, Mon - Fri 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

Oct 6, 2020
Reviewer name: SinghIsKing
5 out of 5 stars
5 out of 5 stars review

The Coolest TV

[This review was collected as part of a promotion.] I tell it to turn on the washer, dryer, tablet, phone, anything Samsung, and it does it. I love it.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 26, 2020
Reviewer name: Matthew
5 out of 5 stars
5 out of 5 stars review

Good quality

[This review was collected as part of a promotion.] I'm satisfied of my new TV, color is really sharp and great, sound quality awesome. I really recommend it

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 16, 2022
Reviewer name: Moffman
5 out of 5 stars
5 out of 5 stars review

This TV is AWESOME!

[This review was collected as part of a promotion.] I use this Samsung TV for gaming, movies, and YouTube and the colors, ease of use, and size are perfect for what my needs are!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Apr 22, 2023
Reviewer name: Gibson
4 out of 5 stars
4 out of 5 stars review

Happy so far

It's only been 3 weeks since we set the tv up and so far we are quite happy with it. Have had a few Samsungs over the years but they didn't last to long so will wait and see what we think in a year or so.

Review from Samsung Canada
Helpful?6KHJPPFCOCQU13901857028
Jul 12, 2022
Reviewer name: Marcos
3 out of 5 stars
3 out of 5 stars review

TV is Slow

i love the tv, the picture, the sound, it's all great! but the tv js just really slow. i'm not too sure if i just got a bad one of the batch, but it really is so slow. my brother has the same tv, which is why i got it, and his works completely fine.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi Marcos, We appreciate your feedback on the delayed response time you’re experiencing on the Samsung TU7000 TV. Please be sure your TV is up to date with the most recent firmware as this includes various performance updates. You can check this by going to Settings > Support > Software Update and easily update from there. You may also want to further optimize performance and address this issue with the self-diagnostic tool. This service checks memory and frees up unused cached memory and closes background apps. Go to Settings > Support > Device Care > Start Device Care. I hope this tip helps improve your enjoyment. For more help, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website. ~ Samsung Advisor

Oct 11, 2021
Reviewer name: ConsumerA
4 out of 5 stars
4 out of 5 stars review

Great quality for the price

[This review was collected as part of a promotion.] Great picture, can't tell the difference, sound is excellent. Great for all entertainment streaming apps.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028