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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 611-620 of 10,259 reviews
Oct 6, 2020
Reviewer name: NCGuy
4 out of 5 stars
4 out of 5 stars review

Great picture, but...

[This review was collected as part of a promotion.] This TV has a fantastic picture, even though it is only used for up to 1080p (no 4k) and the menus is pretty simple to navigate. My only complaint is with the HDMI ports. This TV replaced a six year old Samsung Plasma TV and I never had any problems with the HDMI ports on it. I have used a wireless HDMI transmitter/receiver on the plasma TV as the TV is not co-located with the cable receiver and it worked perfectly. But no matter how I tried to connect the same wireless HDMI receiver/transmitter to this model, it just wouldn't work. I googled the problem and tried all of the so-called fixes but none of them worked either. So I contacted the support folks and explained this to them and all they said was that the HDMI ports weren't designed to work with wireless connections. So, now I have a 25' HDMI cable running from the cable receiver to the TV, which is less than ideal. I have ready many online posts that attribute this problem, and others, to the Tizen chipset used in this line of TV products but I'm no expert and have no idea if that is the root of the problem.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 7, 2020
Reviewer name: CeCe
3 out of 5 stars
3 out of 5 stars review

Mostly like this set.

for the most part i love the tv, but if you don't have a cable box but have cable don't expect to get all your channels. it took over 5 phone calls to get a somewhat helpful person. he claims it is a bug and the software people will write a patch to fix it but will take over a month to do. so while i wait i am missing half my cable channels. so until it is fixed we have a love hate relationship.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

CeCe: Thank you for your review of the TU7000 TV. Your TV has a tuner that can scan for and automatically program local channels that will appear on your channel list. Plus, an antenna will help your TV find even more channels and improve the quality of the signal. If you are not receiving all channels. First, confirm that your coaxial cable is securely connected to the TV. Then, run Reset or Auto Program • Settings > General > Reset • Settings > Broadcasting > Auto Program I hope this helps with your issue. For further assistance, please contact Samsung Customer Support: 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options Again, thank you for taking the time to share your thoughts on this product. Your feedback helps us continuously deliver best-in-class products and service. ~ Samsung Solutions

Jun 16, 2022
Reviewer name: Arsenalfan690
4 out of 5 stars
4 out of 5 stars review

Fantastic picture at a great price point

[This review was collected as part of a promotion.] We use our 65” Samsung for entertaining, video games and sports mainly. The picture is top notch. We also have 55” LG UHD and we thought it has a great picture; the Samsung is even better. We are very impressed and this would be a 5 star if the OS was as streamlined and fluid as in the LG. I realize these two brands are in the same family (i.e. Kia and Hyundai) but the Samsung's OS should be just as good, if not better than the LG. Anyways, its still a great TV and the value for money and picture quality are 5 star all the way; I highly recommend this TV.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Apr 13, 2021
Reviewer name: Courtney
5 out of 5 stars
5 out of 5 stars review

Does everything I need

[This review was collected as part of a promotion.] This TV does everything I need it to and was a great value, it has all the major streaming apps and the Samsung tv plus experience is a nice bonus. It has a good picture and switching to different sources is super convenient. The only trouble I've had with it is I've noticed that it's not super intuitive for guests so far as switching apps or searching for shows but they usually figure it out pretty quickly.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 28, 2022
Reviewer name: BchanOH
5 out of 5 stars
5 out of 5 stars review

Unbeatable value for the size

[This review was collected as part of a promotion.] It might not be the latest technology like the OLED but you won't feel like missing anything as the quality of the TV is so good. It even comes with Samsung TV with about 100 channels free! The only issue I encounter was the cell phone screen mirrorring using the built-in function, it has some connection issues and not full screen, but none of that matters at all.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 17, 2020
Reviewer name: sean152
5 out of 5 stars
5 out of 5 stars review

Blows other TVs Away

[This review was collected as part of a promotion.] Hard to say more then wow wow wow! From the moment my new TV was delivered I was blown away. From the packaging quality, ease of set-up and picture quality, this Samsung is a winner. The 58 inch feels monstrous yet takes an elegant and tiny footprint on our TV stand. The picture quality and HD audio are apparent from the first movie I streamed through this VERY smart TV. The 4K picture quality rocks! My wife and I both love the Samsung UX and UI, the remote makes it easy to navigate all the online opportunities this smart TV offers. The 60 Hertz refresh rate and Crystal Processor 4K work in tandem along with the other built in technologies for the best picture I've seen in a long time. We love that we can use both Amazon Alexa and Google Assistant (we have both) directly through the TV. The Titan Gray bezel in minimalistic and sleek and the smart remote controls the TV flawlessly. Samsung offers plenty of USB and HDMI ports along with a Digital Optical and RF Antenna Input for my cable/satellite TV. Also, this has the latest and greatest Bluetooth 4.2 and can be mounted nicely on the wall. I received this product at a discounted price in exchange for my honest opinion.

Review from The Insiders
Helpful?6KHJPPFCOCQU13901857028
May 24, 2022
Reviewer name: Lion229
5 out of 5 stars
5 out of 5 stars review

I Love My Samsung!

[This review was collected as part of a promotion.] I love to watch movies and my Samsung TU 7000 more than meets my expectations! I remember the first time I watched a movie my jaw dropped open about the quality and depth of the picture. I loved it from the start! It was like you could reach your hand into the picture to grab something. I am very pleased about how easy it is to navigate between the different apps to select a choice of which group I want to find the movie I want to watch? I love my Samsung!! Lion

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 6, 2020
Reviewer name: VirginiaMike
5 out of 5 stars
5 out of 5 stars review

Great Picture and Smart TV Functions

[This review was collected as part of a promotion.] Bought the Samsung as I have always had great service and picture clarity from all their TV's. Remodeled basement and needed the right TV to mount to be seen from sofa and pool table. This TV fit every need and provides a great picture.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 5, 2022
Reviewer name: JenuinelyGenuinely
4 out of 5 stars
4 out of 5 stars review

Love the SMART in my TV!

[This review was collected as part of a promotion.] I love our Samsung, however some Apps don't load which results in reinstalling the app or resetting the tv. I would love to switch all of our TVs to Samsung but with inflation and medical circumstances its on hold until our income is steady. I also love the sleek design of the remote control which makes it easy to store away during family time.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jan 2, 2023
Reviewer name: Ms B
3 out of 5 stars
3 out of 5 stars review

Screen goes dark

I purchased the TV in 2020. The picture quality was beautiful. The volume could be better. I am writing this review now because the picture quality is horrible. For the last few months the picture goes dark. As of the last week the screen is completely dark.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hello Ms B, Thank you for sharing your review regarding the TU700D Samsung TV. I am sorry that your TV has experienced these issues. So that we can best assist you with step-by-step troubleshooting or warranty assistance, please contact Samsung Customer Service. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. ~ Samsung Advisor