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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 561-570 of 10,259 reviews
Jun 16, 2022
Reviewer name: rickster
4 out of 5 stars
4 out of 5 stars review

Love my Samsung TV….but;

[This review was collected as part of a promotion.] Let me start by saying I've always been a Samsung guy. I have 3 of them, 2 older ones and a new 65” that I bought 2 years ago when we moved into a larger home. The new one has the same great picture that I've come to love over the last few years but its processor (?) struggles when I turn it on. It can take as long as 2-5 minutes to open whatever channel (app) I select. I do steam everything but have lightning fast fiber internet. I'm sure the internet is not the problem because the older sets work just fine. I wish I would have had the finances to buy one of your QLED series when I made my purchase, I can only imagine how great it would be to watch sports with one!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 6, 2020
Reviewer name: Zio422
4 out of 5 stars
4 out of 5 stars review

Review of Samsung 43" 7 Series 4k HUD TV

[This review was collected as part of a promotion.] The Samsung 43" 7 Series 4K UHD - Smart - LED with HDR would appear to be a well designed product. The picture is clear and the optional customer modifications permitted are also well designed and give the viewer a variety of customization capability. Samsung uses well developed technologies that have grown from previous experience and utilizes the best designs in its newer units. The one issue, if you can call it that, is the "tininess" of the sound, which is to be expected from its smaller units, but the sound could be markedly improved with external speakers of a soundbar as a "fix" if this becomes an issue for someone looking for more bass and low frequency amplification.Overall, I rate this TV as an excellent product which provides typical Samsung quality and performance.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Nov 26, 2024
Reviewer name: TV stinks
1 out of 5 stars
1 out of 5 stars review

Poor TV - TV Stinks

Bought this TV in 2021 and broke after 3 years. Doesn't get used a lot but now just flickers on and off. Can't factory reset it or anything. Seems like the capacitors are a piece of junk and cheap on this unit. I only buy Samsung but never had a TV break after only 3 years. This may change my future purchasing

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 16, 2022
Reviewer name: mpw22c
5 out of 5 stars
5 out of 5 stars review

Easy to set up, consistently high performance.

[This review was collected as part of a promotion.] Had no issues connecting it to my home wifi network and setting it up while downloading various apps and streaming services. The picture is crisp and vibrant, no issues with that. Some start-up and processing sequences, those related to the television and not downloading or streaming, could be a bit faster but I'm not too concerned about it.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Mar 3, 2022
Reviewer name: TheGrip
5 out of 5 stars
5 out of 5 stars review

Great picture great price

happy with my recent purchase. the pictuure is unbelievabke. two minor issues. i have no cable hookup so i use the internet for my tv viewing. every time i open the tv it cant find my connection. i had to pull the plug and it reset to get my connection. i just found out you can hold the red start button on the remote until samung comes on and it will automically connect with the internet. the second issue was trying to use airplay with my ipad. on my series 6 samsung tv it works most times. this tv can't stay connected. not sure if its a wifi issue or tv issue. overall i'm very pleased with this tv.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jan 31, 2021
Reviewer name: Mcjim
5 out of 5 stars
5 out of 5 stars review

Clear picture

have had the tv for two weeks. we love it! clear picture and no lag at all while using apps. the only downfall is the legs that act as the stand. the tv is very shaky if you touch it. for a tv this size i would like to see a biiger stand located in the center of the tv. overall great tv.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 1, 2022
Reviewer name: myReview
4 out of 5 stars
4 out of 5 stars review

good tv but

[This review was collected as part of a promotion.] it's a good TV but the only problem is it has a not so good processor so it's slow and delayed and mine specifically has some issues with connecting to the wifi network although the router is right next to it so i had to connect it via cable .

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi myreview, Thank you for sharing your experience with the Samsung TU7000 Tv. If you’re experiencing issues with a slow processor and Wi-Fi connection, we suggest you try the following: 1. Use 5Ghz Wi-Fi if possible 2. Try repositioning the router so there are no obstacles between your TV and the router Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to Settings > Support > Software Update. You may want to enable automatic updates for convenience. Go to Settings > Support > Software Update, then select Auto Update. I hope these tips help resolve your concerns. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Sep 25, 2021
Reviewer name: pdillymaga8
5 out of 5 stars
5 out of 5 stars review

Nice

[This review was collected as part of a promotion.] We use mainly for TV, from Xfinity box/dvr hook up. The TV works great, with crisp picture and very friendly web interface. Easy to use screen items, and remote is easy to use. So far owned for one month. Had issues with other Samsung Tv's but this was a deal, and people seemed to like it. Hope it lasts us years.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Dec 11, 2022
Reviewer name: Steve
3 out of 5 stars
3 out of 5 stars review

Very dark picture

i have had nothing but visios in the house for years. in the living room, where there is a lot of ambient light, the picture has always been somewhat dark. i decided to upgrade from the 55” visio to this 65” samsung. obviously bigger screen but ultimately a much darker experience. it is essentially unwatchable in daylight. im not exaggerating, most of the time we cant even make out what is on the screen unless we close the blinds and draw the curtains. its very annoying. im certain that when we upgrade this to a 75”, it will be a visio. i also bought a samsung soundbar to go with it. this was also problematic. it sould not sync no matter how much we tried to make it work. however, my 8 year old cheap insignia soundbar syncs right up to it. also not a fan of samsung remotes.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi Steve, Thank you for giving Samsung TVs a chance and providing us with feedback regarding the image quality and connectivity. I have a few recommendations which may help resolve the issues you are experiencing. First, let's ensure you are running the latest firmware. Go to Settings> Support> Software Update. Update from here if needed. Next, If the colors on your TV are correct but just a little too dark or bright, you can try adjusting Picture Modes, Contrast, Brightness, or Sharpness settings. For darker scenes, I recommend Dynamic Picture Mode, which makes pictures brighter and clearer in bright viewing environments. Go to Settings > Picture > Picture Mode > Dynamic. Or you can manually adjust the Brightness by pressing the HOME button on your remote, then navigating to Settings > Picture > Expert Settings. You may also want to disable Power Saving Mode, which automatically adjusts the Brightness to reduce the TV’s power consumption. Go to: Settings > General > Eco Solution> Power Saving Mode. Regarding your Soundbar not connecting: Please know that our TVs have a Pass-Through audio feature. This feature allows the audio signal to be sent out unprocessed to an external Soundbar or receiver connected to the TV. The external Soundbar or receiver then processes the audio, thereby eliminating the added step of processing by the TV, which adds delay. On your TV, go to Settings > Sound > Expert Settings > Digital Audio Output Format > Pass-Through. Also, ensure you have chosen the Soundbar as your output source. Go to Settings > Sound > Sound Output. If you have tried this and your issue persists, please reach out to Samsung Customer Support so that we can provide further troubleshooting. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Apr 17, 2021
Reviewer name: Islndgrl
5 out of 5 stars
5 out of 5 stars review

Excellent Picture Quality

[This review was collected as part of a promotion.] I purchased this TV initially for use in the family room, however, when I received it, I loved the crystal clear picture quality soo much, I decided to use it in my master bedroom. I use my TV for both streaming movies and listening to music streamed from my phone. The ease of use is also a plus. Simple directions make it super easy to connect devices through Wi-Fi. The voice quality and sound quality are also excellent features. This TV is a must buy. I am saving up to purchase another. I definitely recommend this television.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028