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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 531-540 of 10,259 reviews
Jul 27, 2022
Reviewer name: KJ12345
4 out of 5 stars
4 out of 5 stars review

Love all the features and the interface

[This review was collected as part of a promotion.] Offers cool features (including apps built in, an internet browser and FREE channels) with an interface that is intuitive and not overwhelming. It would be easy to get lost in the choices / options but the menus seem easy to navigate.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
May 25, 2022
Reviewer name: Jetman
1 out of 5 stars
1 out of 5 stars review

This product had great features.

[This review was collected as part of a promotion.] The first TV lasted 18 months before it stopped working. Then the second TV same model but newer one lasted 20 months, horizontal lines at the bottom of the screen. So guess I won't be purchasing another Samsung TV. But they do have nice features.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Jetman: Thank you for sharing your review of Samsung’s TU7000 TV. We’re sorry your experience didn’t match your expectations. Your feedback is very important to us as we continuously strive for best-in-class product and service. Please feel free to reach out to Samsung Customer Support with any further comments, concerns, or suggestions you wish to share. If given the chance, we would love to make things right. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info ~ Samsung Advisor  

Sep 15, 2020
Reviewer name: thaangaraj
5 out of 5 stars
5 out of 5 stars review

Awesome TV with Rich Feature

[This review was collected as part of a promotion.] I bought this TV about 2 months ago. The price is great and the picture quality is fantastic for the price. I am loving the new Samsung Crystal UHD TV. The TV setup was incredibly easy through my Samsung Account on the Smarththings app. It was easy to connect with Airplay and Wireless connect to the Laptop. The built-in speakers produce really good audio quality as well, which was a pleasant surprise.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Apr 23, 2022
Reviewer name: Set up
4 out of 5 stars
4 out of 5 stars review

Set up a nightmare!

(This review was collected as part of a promotion.) The set-up was frustrating to even the online chat person. I kept getting caught up in loops in signing up for a Samsung Account. Many of the questions were too technical for my 60 year-old brain. For two hours it didn't recognize the model of my Roger's Cable box and then et viola, it clicked in. How that happened I have no idea. I was ready to return it the next day.

Review from Samsung Canada
Helpful?6KHJPPFCOCQU13901857028
reply from Operations

Hi Set up, thank you for reaching out. We're here to help. Could you please tell us more about the situation? Get in touch at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) 

Sep 27, 2023
Reviewer name: Tsteeves
5 out of 5 stars
5 out of 5 stars review

The Samsung centerpiece

I bought this TV which has great sound in itself. I use it and stream videos from my Samsung phone which works flawlessly!! I also stream video calls from my Samsung fold that I prop up and use to talk on my TV. The picture and sound is excellent for the price. Definitely recommend!

Review from Samsung Canada
Helpful?6KHJPPFCOCQU13901857028
Oct 5, 2020
Reviewer name: NILFY03
4 out of 5 stars
4 out of 5 stars review

Great product!

[This review was collected as part of a promotion.] I am in love with this product. The video quality is amazing, and looks even better in game mode! I love the the sensory lighting adjustments. Makes it so you get perfect picture. The user interface is easy to navigate. Only thing that is lacking for me is the sound when watching tv comes through low so volume has to be at a higher setting, but a sound bar would be an easy fix. In game mode sound quality come through louder and allows for the player to get a decent gaming experience. Would definitely recommend this product. Great value for your money. Very easy setup.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 23, 2022
Reviewer name: Jonmar
5 out of 5 stars
5 out of 5 stars review

Review my tv

[This review was collected as part of a promotion.] The best Tv I've Ever Had... I have owned a few other "smart" TVs prior to this one, and I would consider those to be "dumb" TVs! The clarity and picture on this TV is amazing.... love the sound n for the price i considering a great tv...

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 22, 2022
Reviewer name: JRD3262724
4 out of 5 stars
4 out of 5 stars review

Great TV for the price!

[This review was collected as part of a promotion.] Ok so to start off I love the TV. It works very well for how I use it. We stream all the time and never have any problems with the feature. I also game on it regularly, PS4 and the picture is amazing especially with the HDR and automatic "game mode". I even occasionally screen mirror or screen view. All in all GREAT TV. I have just 2 problems.. 1. Trying to get Google Assistant hooked up with it is ridiculous. The options in menu do not match what troubleshooting says. Still haven't gotten it to work. 2. It needs a smart remote not the old style for previous models. It would be so much easier to do everything not nearly as many buttons or confusion. Other than that.."Hands down best TV I've had in a Long Time".

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi JRD3262724, Thank you for reviewing the TU7000 TV; we are happy to hear you are enjoying your TV. You mentioned having issues getting Google Home set up; if you haven't already, please try the following steps. 1) Make sure you have the SmartThings app on your mobile device. Add your TV device to the SmartThings app. 2) Open the Google Home app on your phone. If you do not have the app on your phone, you can search for Google Home in the Google Play Store and download the app. 3) Select the Add button. On the next screen, select Set Up Device. 4) Press on the text under the title Works with Google. Here you will see a list of accounts. Scroll down until you see SmartThings and select it or search SmartThings by pressing the search icon in the top right-hand corner. 5) Once you have selected SmartThings, press the “Sign in with Samsung Account”’ and use the same Samsung Account you used to sign in on the SmartThings app on your mobile. 6) The TV will be added automatically. If you continue to have issues, please give us a call! Contact us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat with an agent 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Sep 16, 2020
Reviewer name: Diddles
5 out of 5 stars
5 out of 5 stars review

Excellent TV at a excellent price.

[This review was collected as part of a promotion.] I am a fan of Samsung products. I currently own five Samsung televisions, one Samsung stove, and a Samsung washer and dryer. Also, I have a Samsung cell phone. I purchased a television as a replacement for a 32 inch television I had in my computer room. Before making this purchase I did read the reviews and I did look at YouTube videos reviewing the product as well. The set up of the TV was very easy. The picture quality is excellent. I really recommend anybody who's looking for a 4K television to seriously consider the Samsung brand. The sound quality is good. I did add a small sound bar to the television so I can have a more immersive sound. It adds to the experience if you want to watch a movie. It comes loaded with A lot of apps installed. You also have the option of adding apps that you don't see on your home bar. Another thing that I love about the TV is the Internet channels that you can access free of charge. Overall is excellent television.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Apr 17, 2021
Reviewer name: Tracysteazy
5 out of 5 stars
5 out of 5 stars review

User interface

[This review was collected as part of a promotion.] The UI of the TV is seamless, its also crystal clear and doesn't hang. Mostly used to movies because am the indoor type and I wanted a TV that will give me a clear view. Samsung as always been my best brand from beginning and the fact that I can control the TV with my phone is the best

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028