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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 501-510 of 10,259 reviews
Jun 13, 2022
Reviewer name: Kryzguzman
5 out of 5 stars
5 out of 5 stars review

Love the picture and sound

[This review was collected as part of a promotion.] Love the picture and quality of these models I sell them at my store and will only buy samsung. The picture is clear and kind of looks fake, like your in the directors chair. The sound is so loud even on a low setting it helps with being hard of hearing

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
May 24, 2022
Reviewer name: Riegue
5 out of 5 stars
5 out of 5 stars review

Image, sound and easy to program.

[This review was collected as part of a promotion.] The definition of the image is excellent, the colors they present are very natural. The sound is moderately clear without distortion, pleasant to the ear. Installation and coupling are very practical and simple. It's an excellent product, I can't complain about the Samsung.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 16, 2022
Reviewer name: TVAloha
5 out of 5 stars
5 out of 5 stars review

Great features.

[This review was collected as part of a promotion.] We use this TV for streaming, watching sports, and movies, and following our favorite serials. The controls are easy to use on the remote, making it easy to navigate where we want to go. Adjustments to sound and picture quality are easy to use as well. Very pleased with this purchase.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Dec 16, 2021
Reviewer name: Kaluig
2 out of 5 stars
2 out of 5 stars review

Samsung Owner Dissapointed

i have owned several samsungs at home and decided to purchase this one … the color was great and everything worked as expected with local channels; however, with amazon fire tv and sling app the colors were different and not as clear… the amazon fire stick was the same 4k stick i had with a previous toshiba 4k tv that i was replacing … i tried resetting the amazon fire stick and changed settings of tv but it was still not to our satisfaction so we decided to return this tv and bought a lower level tv, insignia, a best buy brand …. everything has been working fine including the same colors on local channels and on fire stick apps/channels without the need to reset or adjust any settings.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi Kaluig, I’m sorry to hear the picture quality of Samsung’s TU7000 TV did not meet your expectations. Your feedback is appreciated and will be shared with our internal teams. The Samsung TU7000 TV offers HDR mode, which lets you enjoy a wide spectrum of colors and visual details, even in dark scenes, which could have helped with your image quality when watching TV on apps. Should you ever decide to give Samsung TVs another try and experience issues or need assistance with usage, please know we are always here to help. We hope to regain you as a customer in the future. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. ~ Samsung Advisor

Sep 27, 2022
Reviewer name: Lovesamsung
5 out of 5 stars
5 out of 5 stars review

This product has great features!

[This review was collected as part of a promotion.] Cant boast enough The Samsung TU7000 how amazing the picture quality is. Crystal clear sharpness, amazing color, brilliant picture depth, not to mention how simple is to operate. it's a nice TV for gaming it has an excellent contrast ratio, which is great if you prefer gaming. It has fantastic low input for a responsive gaming experience. This tv is also great for streaming It is always fast at changing services and tiles. Also has plenty of app memory for steaming I have Aways enjoyed Samsung products and this one is no different. I Have mentioned this buy to friends and encourage them to get one also.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 6, 2020
Reviewer name: Asexpected
3 out of 5 stars
3 out of 5 stars review

UN50TU7000F

[This review was collected as part of a promotion.] It has a clear screen. Color is good. Remote is good. Stand is good 50 inch fits in my cabinet. Stand is good. Cable and airwaves both work. It is what I expected at a reasonable price point. I have bought other tv's but now only buy Samsung.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Asexpected: Thank you for purchasing the 2020 TU7000 4K Smart TV. The Crystal Processor 4K transforms everything you watch to 4K. Its crisp, clear picture is 4x the resolution of Full HD. If you are experiencing specific issues which caused you to give this a 3-star rating, please know Samsung Customer Support is here to help. 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Sep 15, 2020
Reviewer name: david
4 out of 5 stars
4 out of 5 stars review

Great Picture, Slow Processor

[This review was collected as part of a promotion.] I'm going to skip listing all the items I like, as most everything is great, the picture sound, etc. I will dive into my 3 issues that I have with this TV, and maybe it is just because this is a little lower on the lineup of all their TVs. First The app does not work, I have downloaded it to my phone, and I get nothing - it never connects, and it sucks. I see online from other reviews that this is a pretty standard issue. I'm not running Samsung but if I was I would not have "Download the app" be the first thing when doing the TV setup if the app does not even work. Second the volume response from the remote is way too sensitive, if I hold it for 1 second it goes down by 1, if I hold it for 2 seconds, it goes down by like 15-20 - because of this I have to click it a bunch of times to change the volume, however if the volume button clicks are too close together then it will make a huge jump again. Finally the processor is slow, like really slow. When you turn on the TV and are going to select the app you would like, for example your preferred streaming service - it has a pretty long lag / latency between click, and when it actually moves the selected icon. It is bothersome enough that I have had the correct icon selected, and then when I push the OK button it hops over to the next app and opens that one up.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 6, 2020
Reviewer name: TVWoman
1 out of 5 stars
1 out of 5 stars review

Worst TV I've ever owned

[This review was collected as part of a promotion.] I am now on tv #3 of this model. First one arrived damaged, so not counting that one. Picked up the second one and I had it for a month before the screen just went black. Exchanged it for the set I have now and the picture quality is terrible. Changed the cable box (as I was instructed) and it is no better. Very disappointed as the model I had right before this one was AMAZING, but I wanted a smart tv. So now my daughter has a beautiful tv (our old one!) and we are watching a terrible picture.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

TVWoman: Thank you for purchasing the Samsung TU7000 4K Smart TV and for your review. There are several image settings you can adjust to your liking such as Picture Mode and Expert Settings. Choose a Picture Mode by going to Settings > Picture > Picture Mode and choose from Dynamic, Standard, Natural, Movie, or Filmmaker Mode. You can further adjust your sharpness, brightness, contrast, color, and more by going to Settings > Picture > Expert Settings Should you need further assistance with settings, features, or functions, please contact Samsung Customer Support. 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Oct 25, 2022
Reviewer name: Uncommontype
5 out of 5 stars
5 out of 5 stars review

Picture So Real It's In Your Living Room!

[This review was collected as part of a promotion.] This TV has really awesome picture quality! I mean, the image is so crisp, clean and clear that whatever I watch doesn't look like it's actually on a screen but is in my home instead! At first it was trippy but after a while my eyes got used to it. It's pretty awesome! I stream movies and TV shows on my TV and utilize the smart view on my phone to mirror my yoga app. It's a really awesome experience and I'm pretty glad this is the TV I have!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 23, 2022
Reviewer name: Ps5snob85
4 out of 5 stars
4 out of 5 stars review

Decent TV for the price

[This review was collected as part of a promotion.] The TV serves its function. It's not top of the line by any means but it handles the demand well. Unfortunately it does not handle the power of the ps5 well and I will have to upgrade to a better TV in the future. For regular TV, however, the picture is great!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028