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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
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Nov 1, 2020
Paige
3 out of 5 stars review

Great image, extremely slow performance

we purchased this model for our living room, its big enough to make a statement but doesn't swallow the attention of the room. packaging was well thought out and made it extremely easy to unpack without worry of damage. easy mobile set up / log in for apps as well. only downside is the performance is very slow. buttons take a long time to respond, sound continues to play after “pause” is pushed. initial loading of apps is slow. we have 2 other smart tvs (not operating at the sane time) that have had no issues with speed. otter than that, great design /price.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Paige: Thank you for sharing your experience with the TU7000 TV. I am sorry that you are experiencing some lag with your unit. To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings>Support>Software Update Both the current version and new version number will be displayed. The current version is what your TV is using and the new version is the latest update. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. If there aren't any new updates, select OK to exit. You may want to enable automatic updates for convenience by selecting > Auto Update. Should you need further assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Oct 6, 2020
ITSecGuy
5 out of 5 stars review

Good Value for the TV

[This review was collected as part of a promotion.] Overall happy with the Tv at the budget price point with the features available. I like being able to use Apple airplay to connect my Mac/iOS Devices to the screen.. the built in apps are a great selection and can leverage all the Samsung streaming tv channels.. wish there were more hdmi inputs for additional connectivity.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 9, 2022
DMoses19
5 out of 5 stars review

Perfect TV for bedroom

[This review was collected as part of a promotion.] I personally use it for gaming and streaming movies/shows. Picture is great when set to "movie" picture mode. Films look great especially animation. The best feature probably is the Bluetooth connectivity late at night I can game or watch TV with my Galaxy Buds and not bother anyone. My first 4k TV, it's perfect for my bedroom and was a pretty good deal.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Apr 19, 2021
Ogike
5 out of 5 stars review

Samsung T.V

[This review was collected as part of a promotion.] Great t.v great graphics clear pictures dose everything you want from a t.v it is kinda pricey but if it last for 10years years or more then it's worth the price but i noticed most t.v don't last more than 2 years we will see how long it will

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 27, 2022
Malibu67
5 out of 5 stars review

Great Features

[This review was collected as part of a promotion.] This Samsung TV has many great Features. All my favorite apps are on here, and I'm enjoying it. I haven't tried all the features yet because I'm stuck in love using the apps, watching TV shows and movies; picture perfect.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 27, 2022
BLA2222
5 out of 5 stars review

Samsung TV

[This review was collected as part of a promotion.] Needed a TV as our old one had finally died. Just wanted get something to hold us over until we build our new home. This tv has a great picture and looks great on the wall. Extremely happy with the purchase and will be getting another Samsung after our new home is built.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 30, 2020
Smaes38
5 out of 5 stars review

Great product!

[This review was collected as part of a promotion.] The Samsung TU7000 smart tv 2020 has everything I'm looking for and makes for an excellent tv, the picture is clear and crisp, and the design is super nice thin and slick, it's thin enough to mount on the wall and not stick out, it also has great sound. This tv is great for a gaming TV. Overall I'm extremely satisfied with the Samsung TU7000 I have zero complaints about this product, and I definitely recommend this TV to anyone looking for an excellent low cost TV with lots of great features.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 27, 2022
ERICGG
5 out of 5 stars review

SAMSUNG CRYSTAL UHD 70

[This review was collected as part of a promotion.] WELL, HOW I USE MY TV IS WATCHING AND STREAMING A LOT OF MOVIES THRU THE FIRESTICK OR THRU THE PRE INSTALLED APPS AND ITS AN AWESOME JOB HOW I LOVE MY TV AND WOULDNT CHANGE ANYTHING FROM HAVING THIS TV IN MY HOME AND NOT ANY OTHER TV WILL DO FOR ME

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 25, 2022
New2Samsung
5 out of 5 stars review

Great for everything

[This review was collected as part of a promotion.] The TV has amazing graphic quality. Adjusting the frame rate is not too complicated. Using the clarity settings can make the picture super realistic, or theater like quality. By default, the LED motion was on which made the picture super dark. The TV is in front of the window, so by contrast, the picture is darker than the outside light. Turning that feature off in the Clarity settings is much better. The small bevels make the TV look smaller than 50 inches, but 90% of TVs are like this so it's something you can't help if the market steers that way. Gaming with the TV is great. Smooth and responsive. The user interface is a little bit slower than expected but tolerable. Luckily, it's easy to add apps, and sign-in to the apps WITHOUT putting in passwords into the TV itself. I am glad the remote has numbers and useful buttons like popular streaming services. However, I am wondering if I can customize the ABCD buttons to whatever apps I want. But the good thing is that without programming the remote, it controls the volume to the DVD player since I use it to watch TV through the Xbox. Overall, the TV has great graphics and clarity are great for gaming. Being connected through the ethernet port is best to have the best connection possible. I recommend this TV for anyone who want a simple TV with an external source of entertainment. The slightly slow interface is off putting, but it's not so bad.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 27, 2022
Philly43
5 out of 5 stars review

All of the qualities that we could ask for !!

[This review was collected as part of a promotion.] My Wife and I receive purchased the Samsung 65” TU 7000. Previously, we had a Samsung 50”. We have recently moved to North Carolina and purchased a single family ranch with a large living room that includes a fireplace. We upgraded our TV for better quality viewing with a larger screen. The extra 10 inches and the quality picture upgrade to 4K was better than we expected. We are also very happy with the audio that's provided. It was and is a very good investment in our entertainment and enjoyment. I am including a picture of our new family member TU7000.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028