Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA forGreat TV for the price.
[This review was collected as part of a promotion.] Always gone with Samsungs and had good experiences. They last a long time and have never had any issue with them. This TV is no exception - easy to set up, great picture, good sound quality, and nice features. The included apps work very well.
Amazing tv!
[This review was collected as part of a promotion.] I love this 58” Samsung tv! It's crystal clear for picture and very easy to use. It's not super loud as other TVs, when you turn it all the way up but the sound is nice and clear. It does require internet if you want to mirror you screen which is another downfall. But other then those two things I love the tv. Very little settings which I like. The remote is light and small which I like. The tv is also very lightweight compared to my old Samsung tv. I did have a little trouble mounting it but it's the mount we had. This tv is easy to set up. We use prime video and Disney plus apps. As for gaming we have a ps4 and let me just tell you it makes the games that much more better! Super clear and so lifelike. I highly recommend this tv!
Good for now
[This review was collected as part of a promotion.] Its a great TV in general but as far as processing speeds go I personally feel it could definitely be faster but that's pretty much all TVs. The TVs feet are sturdy but rather long. As far as the tv itself goes it's an imaculent picture , average sound quality and a fairly comfortable user interface
Hi Jordy, Thank you for purchasing the Samsung TU7000 and for your review. I am happy to hear that you are enjoying your new television featuring our ultra-fast Crystal Processor 4K and HDR for stunning definition and a naturally crisp and vivid picture. We appreciate your feedback regarding your TV's response time. The interface issue you are describing may be related to your network connection and quality. We suggest you try the following: 1. Use 5G Wi-Fi if possible 2. Try wired LAN if available 3. Try repositioning the router so there are no obstacles between your TV and the router To further optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care. This improves your apps performance as it frees up unused cached memory and closes background apps. We also recommend you check that your TV is running the latest firmware. Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. If there aren't any new updates, select OK to exit. You may want to enable automatic updates for conveniences. Select Settings- Support- Software Update, then select Auto Update. I hope these tips help. Should you need further assistance, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. We hope to hear from you soon. ~ Samsung Specialist
Overall Good Product
[This review was collected as part of a promotion.] Clear picture, great screen size for details and reading the guide, and nice selection of handy channels and apps. I love that this TV provides me with a tv guide not only for my antenna tv programs but also for the Smart TV channels. A quick press of a button for apps like Netflix, Hulu, Prime, Tubi, etc. I appreciate the thoughtfulness that went into this TV. Such as when I press the remote to turn the TV off, the pictures closes and the sound lowers to off. The remote has numbers, a tv guide button, and a back button along with many other features. I suggest the remote have a backlight for use during the night or while watching a movie in the dark.
First time owning a Smart TV
I bought this TV over a month ago and generally speaking I am pleased with it. I have never owned a Smart TV and it took longer than I thought it would to set it up and getting it working with my Cable Provider. After I finally got it straight and was enjoying the TV, about two weeks later several strange things happened and the TV stopped working except for running old TV series. It kept bouncing back to some blank screen except for an icon in the upper left hand corner. Tried to unplug from the converter, that did not work. Tried unplugging the TV that did not work. Wanted to reset it back to Factory settings but that did not work. So I left the TV alone for two days and when I went back to it voilà it was back. Has not happened since but if it does I still do it know how to correct the issue.
Great tv for the price
[This review was collected as part of a promotion.] TV is great for the price. The integrated smart features could be improved but using a dongle can be a work around. Great for watching sports, movies and pretty good for gaming. Easy installation if wanting to mount to a wall with extra equipment. Have had for over a year and a half and am still happy with purchase.
DOES NOT WORK WELL WITH FIOS
The volume on the tv kept getting stuck at the fixed position. Would reset everything and. the next day, it would happen again. This is after having television one week. Called Verizon and Samsung. No resolution. The tv had a nice picture. This was my first SAMSUNG and will likely not buy again. Oh, and because I got rid of the box, Sam's would not allow return.
Love my samsung crystal UHD 4K SMART TV
[This review was collected as part of a promotion.] I love the clarity of the picture. Also the ability to download apps is amazing. Clearer than cable/digital channels. Watch a movie or show on any app, totally clear. Like you can reach through the screen and touch the actors. Simply amazing. Thx Samsung
Color distorsion
[This review was collected as part of a promotion.] The TV is great in definition and colors, however, we experienced color issues many times a week. A red colored texture appear and mix with image. We have to turn the TV off and unplug it to make the issue go. It's really annoying for a TV of that size/price (still under warranty though).
maclaurin: Thank you for purchasing the TU7000 TV. I am very sorry for the color glitch issue you encountered. Please check that your TV has the latest firmware update, which should resolve your issue. To update directly from your TV, press the HOME button on your remote. - Go to SETTINGS (gear icon) > Support > Software Update > Update Now - Your TV will check for the update and should start downloading the update. After the update is installed the TV will shut down and restart. Once the TV restarts, press and hold the Power button until the TV turns off and back on. If your TV is not connected to the internet, follow these steps to update the firmware. - You can find the update (ver 1401.7) at: samsung.com/us/support/owners/product/crystal-uhd-tvs-tu7000-2020 - Extract the firmware to the root of a USB thumb drive. (Do not put it in any folders on the thumb drive.) - Connect the USB thumb drive to a USB port on your TV. - Navigate to Settings > Support > Software Update, select Update Now, and then select Yes. - The TV will install the update and then restart. - Once the TV restarts, press and hold the Power button on your remote until the TV turns off and back on. If your issue persists after the firmware update, please contact Samsung Customer Support. 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions
Very good tv
[This review was collected as part of a promotion.] Picture is very good though a little dark when sunlight is bright. We love the overall quality of this tv. It's the largest screen we have ever had and it's perfect. Color is true and picture is very good. I highly recommend it