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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 4,321-4,330 of 10,259 reviews
Nov 30, 2022
Reviewer name: SmithFamily
2 out of 5 stars
2 out of 5 stars review

Great Picture, but that's about it

Color and view is incredible. The wireless connectivity is where this TV severely lacks. I have 3 Onn brand TVs in my house and they have 0 issues but this Samsung TV is a constant battle to keep it connected to any app. Severely disappointed considering the price and brand.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi SmithFamily, I'm glad you reached out to let us know about the issues you are experiencing with the connectivity on your Samsung TU7000 TV. There are a few troubleshooting steps that may resolve the problem. 1) Check the network and the status of your access point. 2) On the remote control, press the Settings button. 3) Select Settings > General > Network > Network Status to check the network status. 4) If the network isn't connected, a network reset may be required. 5) Make sure that your access point is working correctly. Check the LED indicators on your access point to ensure it is operating normally. 6) Check the access point location if you use a wireless access point. If the access point is too far from the TV, move it closer. 7) Try rebooting the access point by disconnecting and reconnecting the power connector. It may take 1 to 2 minutes until the access point comes back online after a reboot. 8) If the same problem continues, select Settings > General > Network > Network Status > IP Settings to change to a different DNS server. If a test occurs, cancel it and select IP Settings. 9) Select DNS Setting Enter manually. 10) Select DNS Server, enter 8.8.8.8, then select OK. 11) A software update or factory reset may be required if the same problem continues. Go to Settings> Support> Software Update. If this does not correct the issue, I also recommend trying these steps: 1. Use 5Ghz Wi-Fi if possible 2. Try wired LAN if available 3. Try repositioning the router, so there are no obstacles between your TV and the router If you continue to have issues, please know we are here to help. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Oct 13, 2020
Reviewer name: strike1nc4
4 out of 5 stars
4 out of 5 stars review

Great budget TV for the family

[This review was collected as part of a promotion.] Today's TV market is saturated with quality video quality tvs and the SamSung TU7000 doesn't disappoint when it comes to picture. Just like so many sets that have their own technology to smooth out fast moving pictures from looking blurry that effect is un-natural to me so I always disable it. The description of it and how to get to it within the setting is not very fort coming but if you are using to removing it like myself it will be easy to find. The design is amazing its very light way so easy to hang on a wall or entertainment center mount. The picture spans from 1 edge to another. The frame is so thin its barley noticeable. The picture is definitely the star of the show. 2 items caused me to subtract 1 star. The Navigation/Select/Power Button. Yes Button. there is 1 button to cycle through menus so if you pass you go all the way around then to make selection you have to hold it in. So when you first select the button the menu comes up then you cycle around to power and hold it down. If you miss press it will go to next menu and you will have to cycle through back to power. This time making sure to HOLD it down. Not great sorry samsung I know you are saving space, but buttons on the side or back by connections would be much better and easier to navigate when you can't find your remote after your kids got through with using the tv. Next comes the UI. Its pretty straight forward, but it definitely has some hesitation. That you can sort of live with most settop boxes have the same lag, but when are highlighted on an App you can only tell its highlighted because it blows up the icon. This enlarged icon view is very subtle and easy to miss especially for those in my family who need glasses. Not hard of sight friendly. Once you get your app. Tips I would recommend. Use a contrasting color board to show which app you are highlighted on. Improved UI speed (add RAM if necessary). Add a 3rd HDMI. We have 2 gaming consoles and a Media Player. Yes we have to use the media player because of an app that streams our local news not available within Samsung's App Store. Finally I don't get why its a 58inch versus adding a full 60 it feels like they would save more money when making 1 standard 60" model versus 58 and 60. I'm sure its to save money for consumer which is a great plus. Great HD 4K picture and for that reason alone I will recommend it.

Review from The Insiders
Helpful?6KHJPPFCOCQU13901857028
Sep 27, 2022
Reviewer name: PabloZ
5 out of 5 stars
5 out of 5 stars review

Great price/quality/features TV

[This review was collected as part of a promotion.] I use it mainly for streaming. This TV has very convenient and fast Tizen OS, with all streaming apps, I mainly use Youtube, Netflix, HBO, Prime and Disney Casting videos from mobile phone is also very convenient and reliable, no hiccups. Screen is bright, colors are vivid, good sound with no distortions

Review from Samsung US
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Feb 12, 2021
Reviewer name: Hiddinn
5 out of 5 stars
5 out of 5 stars review

Crystal Clear and Awesome

was not expecting this tv to be as good as it actually is. i know the samsung name rocks but was still a little skeptical about a lower priced version. extremely happy with my purchase. i actually wasn't even aware that it had speakers, so that was just an added bonus for me.

Review from Samsung US
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Sep 26, 2022
Reviewer name: Dkdowjdhx
5 out of 5 stars
5 out of 5 stars review

Samsung or Nothing

[This review was collected as part of a promotion.] I have been a loyal Samsung product owner for 20 years. Tvs, phones, washer, dryer, fridgerator, watches are all Samsung. The 43" UHD TU7000 is just the latest Samsung product I have bought. Like all others before it, i highly reccomend it. Price and quality is just right. Setup took less than an hour, and thats with installing a wall mount. This is my 8th TV I have bought from Samsung. Im know there will be 8 more.

Review from Samsung US
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Sep 16, 2020
Reviewer name: Heavytech
3 out of 5 stars
3 out of 5 stars review

Sound is low and picture quality could be better

[This review was collected as part of a promotion.] Not enough connections compared to old lcd tv. Sound is lower than old lcd tv. TV gets a bad glare if sun shines through window or if you turn a light on. Disney plus downloaded and the picture is extremely dark to any other app. Works great if you use a laptop to stream Disney plus and connect to tv. Other than that the tv is good. Only other thing I dont like about it is it tries to turn other devices on that are hooked up to it by itself.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Heavytech: Thank you for purchasing the TU7000 TV and for your review. Your thoughts regarding the number of connections & sound compared to your older TV is important to us and will be shared with our internal teams. I am very sorry to hear that your apps are not working properly. Please check your network connection. When the network speed is slow, the app may not work, or its image quality may be poor. If you have an app that is freezing, not loading, or crashing, you can try cold booting your TV, updating your TV's software, deleting and downloading the app again, and a completing full reset of Smart Hub to correct the issue with the app. If other devices are turning on, your TV may be sending a CEC command to turn the last HDMI source on. You can disable the CEC by going to Settings > General > External Device Manager > Anynet+ (HDMI-CEC) = off I hope this helps to solve your concerns. Should you need further assistance, please contact Samsung Customer Support: 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) On the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Nov 18, 2021
Reviewer name: Tammi
2 out of 5 stars
2 out of 5 stars review

TV Stop Work After Less Than A Year

things started out fine with the my tv and then it stop working just out the blue. nothing happen, no power outage issue but the tv just stop work. after less than a year the tv should still be working and show a great picture. i'm hoping with the model number and information on the back that samsung can honor the 3-year warranty and i can receive a new tv soon.

Review from Samsung US
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Jun 29, 2024
Reviewer name: LooLoo68
5 out of 5 stars
5 out of 5 stars review

Made me fall in love!

This was my first ever Samsung TV purchase and I fell immediately in love. So glad I took the dive and got this beautiful TV. Maybe I'm excitable, but when I turned this baby on it was a fantastic improvement and change in our entertainment at home. Love the picture and clarity, definition is amazing. Friends and family always enjoy spending movie nights here.

Review from Samsung US
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Oct 21, 2020
Reviewer name: Brookes
5 out of 5 stars
5 out of 5 stars review

Great tv

[This review was collected as part of a promotion.] I bought this tv for my husband so he could have a better tv for football. He loves it and I love it for all my shows as well! Such great quality. Will definitely be buying our daughter one for her room as well just not as large.

Review from Samsung US
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Oct 26, 2022
Reviewer name: imhenry66
4 out of 5 stars
4 out of 5 stars review

Good Picture and Good Sound

[This review was collected as part of a promotion.] Although now a 2-year old model with slightly older technology, the TU7000 is still a very capable performer and strong compared to its peers. LED images are sharp, and the sound system is good where some brands may be a struggle to be heard when the surrounding gets noisy. Excellepnt value for the money.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028