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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,716)
  2. 4 stars18% (1,969)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (471)
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Showing 3,991-4,000 of 10,252 reviews
Sep 29, 2020
PerfectPicture
5 out of 5 stars
5 out of 5 stars review

A Must See TV For All

[This review was collected as part of a promotion.] This TV was the first one I ever owned Smart and 4k, im more depressed that it was stolen than ever in my life because every tv I see now compares not. Wifi direct, instantly connected with my Note 10+ and could us multiple sound/audio devices during Bluetooth connectivity. The most amazing visually and technically to me by far and my friends have other models of Smart 4k Brands.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 13, 2022
Vel34Cuse
5 out of 5 stars
5 out of 5 stars review

Amazing tv

[This review was collected as part of a promotion.] The colors are so rich and vibrant I'm in love with the UI very easy to use and easy to learn. I love the size it's the perfect size for a TV. Easy to operate. Body construction is slim and sleek will maintaining a durable build and look. Overall 10/10 Television

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 6, 2023
Crunchy
5 out of 5 stars
5 out of 5 stars review

Samsung 42 inch TV

Purchased this TV about 5 years ago. We moved to the country and we boxed it up with bubbles wrap and I went to the best buy store to get a TV box. They didn't have any in stock so they gave me a 50 inch box, which was perfect because we stuffed blankets into it for extra padding. We moved and unpacked the TV and everything works great. Then...we got another dog. It's a Shepherd Collie and Husky mix. Lots of energy. So it was garbage day and my wife and I were both outside when we hear our other dog barking and barking inside the house. We had the TV on and playing dog TV on Utube thinking it would calm them down. We can back inside and the TV was still playing but was facedown on the concrete floor. We both said OMG . It's our only TV as we are downsizing and we sold our other 2 Samsungs. We picked it up and put it back on the table and I swear to you.... not a scratch. It fell 3 feet. I turned it off and waited then turned it on and no problem. Fantastic product. We are so happy with it.

Review from Samsung Canada
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Support Team

Hello, thank you for your 5 star review and feedback. We will pass your comments along to our store staff and hope you visit us again someday soon.

Apr 7, 2021
Matt
5 out of 5 stars
5 out of 5 stars review

Great Value with Great Picture

[This review was collected as part of a promotion.] I bought this TV as an upgrade to our bedroom TV and was amazed how much sharper and clearer it is than the TV I bought last year for the kids gaming room (super cheap and not a samsung). The depth is amazing and though I have seen the latest greatest TV's with the pricetag that will leave your wallet crying, this TV gets the closest clarity and depth on a budget. I own mainly Samsung products, refrigerator, washer, dryer, microwave, phones, etc..., and this purchase proved to be the right one for me. It does what I want, at a reasonable price and exceeds the quality for the price. I get the feeling I am watching my sports live and feel more drawn into gaming, which I had slowed down on because my old TV was small and outdated. Depth, motion, clarity, contrast and sharpness are all outstanding at this price point. My hats off to Samsung on this TV.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 21, 2020
HawaiiBuyer
5 out of 5 stars
5 out of 5 stars review

Great Quality and Amazing Smart Features

[This review was collected as part of a promotion.] Great TV! Hands down best quality and great price! The picture is so clear! The smart features are awesome too! I mainly use Disney +, Netflix, and Prime and this TV is an awesome screen to play movies on. The edge to edge is flawless and is sure to blow its audience away.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Apr 18, 2021
Serialsloth86
4 out of 5 stars
4 out of 5 stars review

I love my Samsung

[This review was collected as part of a promotion.] I love. The Samsung TV I have it's a smart TV so it's got all the apps and whatnot plus its huge so minecraft is awesome lol and overall it's the best I've had so I'll get another when this one dies

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 12, 2020
Jesseb
1 out of 5 stars
1 out of 5 stars review

Smart tv- hardly

the software on this tv is so bad. operating this tv is a frustrating event each and every time. 1. “smart” feature which is supposed to return to last viewed app does not work, has never worked. it defaults to samsung content or sponsored content. i removed the samsung channel but cannot removed the sponsored content. 2. i am not allowed access to change picture size. there is text there but it is faded and will not let me use it. great idea, samsung!!! 3. device care not always available. many times it is faded and i cannot access. great idea samsung!!! 4. this software is poorly thought out and weak.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Jesseb: Thank you for your review of the TU7000 TV. I am sorry you are experiencing issues with certain features of your TV. If you are trying to access these features which running Smart Hub (ex. watching Netflix, YouTube, etc.), you may want to switch to a normal video source (TV Plus, cable) and try again. Please contact Samsung Customer Support if your issue persists even after switching to a different video source. 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Jan 14, 2023
Julien
1 out of 5 stars
1 out of 5 stars review

Was great then not working

I bought this tv the 70 inch back in 2020 it's been working well but now it won't turn on its trying to turn but it can't so you would see a little bright light but then it disappears no screen and no sound and the little red light below it is just flashing on and off.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi Julien, I'm sorry that your TU7000 TV will not turn on. Please know we are here to help and have a few troubleshooting tips for you to try. First, since you mentioned the red light flashing on and off, please try to power the TV on through the button below the Samsung logo. If it powers on, I recommend changing the batteries on the remote and possibly replacing the remote. Next, please try the following: 1) Unplug the TV from its power source for 30 seconds. Then try to power it on again. 2) Try a different outlet that you have confirmed works properly 3) Press the Menu button on your remote. If the Menu appears, then this confirms your TV is powered on. 4) Confirm that the TV is set to the same source as the external device. 5) Test the HDMI cable. Go to Settings > Support > Self Diagnosis > Signal Information > HDMI Cable Test > Start Test. If the test says the cable is bad, replace the cable. Service is not required. 6) Test different external devices. The final thing to rule out is the external device you're using. Try connecting a different device or using a different source port. If the TV can display a picture in any other setup, then you've ruled the TV out as the cause of the issue. Keep trying various setups until you identify the device or cable that is not working and troubleshoot or replace it. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Aug 23, 2022
Moms231
5 out of 5 stars
5 out of 5 stars review

Great picture

[This review was collected as part of a promotion.] This is our TV in the living area, so the one that is used the most. It typically runs 24/7 as hubby falls asleep without turning it off. Chrystal clear picture, bright colors. Easy to set up for these senior citizens.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Feb 17, 2022
Raymags
5 out of 5 stars
5 out of 5 stars review

Brilliant Picture Easy Setup

my iast three tvs have been samsung's so i guess i ts safe to say i am a fan. this one replaced an 8 year old 55" tv whose screen began to develop bright spots. i felt it was time to upgrafe to a new and larger model to take advantage of more built in apps. the unit was very easy to set up and the picture is fantastic. one drawback that i wish samsung would fix petmanently is that the remote is not iluminated. short of that, im very happy with thus purchase and woukd highly recomnend it as the best in its oruce range.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028