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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 3,661-3,670 of 10,259 reviews
Oct 13, 2022
Reviewer name: TechElite
1 out of 5 stars
1 out of 5 stars review

Stopped working after a few months (on and off)

Purchased in December 2021 and it stopped working April 2022. First ever TV that has ever gone bad on me and it was a Samsung. Very disappointed with this experience and the 3rd party repair company didn't have the best customer service. Wish i purchased Sony instead

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi TechElite, We are sorry to hear that your Samsung TU7000 TV stopped working and that you did not have a great experience with the third-party repair company. Please know that Samsung is committed to providing the best possible product experience, quality, and value, and your feedback will be shared with our product and customer care teams. If you wish to share more about your experience with the third-party repair company, please give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

May 25, 2022
Reviewer name: LoveMySamsung
5 out of 5 stars
5 out of 5 stars review

I love this TV.

[This review was collected as part of a promotion.] Like I said above, I love my Samsung TV but, there are a couple of features that I wish it had. Dolby Atmos and Dolby Vision would be nice. That being said, I mostly use my TV to stream video and music from apps that I can download directly to my TV. Some the features that I use most often are Game Mode and turn off monitor when I'm streaming music. All around it's a great TV and I would recommend Samsung over other makers.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 23, 2022
Reviewer name: Sbirdie
5 out of 5 stars
5 out of 5 stars review

Amazing TV! Worth every penny

[This review was collected as part of a promotion.] This has been a great TV for our home. Not only was the price very fair but the quality is amazing. It is so nice not having to buy any type of streaming product to watch our shows. Also being able to mirror the tv with any device and being able to download any app makes it very simple to use. Also it is compatible with all the other smart home products we own which makes it very convenient! We love the TV and are very happy with the product.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 6, 2020
Reviewer name: NCGuy
4 out of 5 stars
4 out of 5 stars review

Great picture, but...

[This review was collected as part of a promotion.] This TV has a fantastic picture, even though it is only used for up to 1080p (no 4k) and the menus is pretty simple to navigate. My only complaint is with the HDMI ports. This TV replaced a six year old Samsung Plasma TV and I never had any problems with the HDMI ports on it. I have used a wireless HDMI transmitter/receiver on the plasma TV as the TV is not co-located with the cable receiver and it worked perfectly. But no matter how I tried to connect the same wireless HDMI receiver/transmitter to this model, it just wouldn't work. I googled the problem and tried all of the so-called fixes but none of them worked either. So I contacted the support folks and explained this to them and all they said was that the HDMI ports weren't designed to work with wireless connections. So, now I have a 25' HDMI cable running from the cable receiver to the TV, which is less than ideal. I have ready many online posts that attribute this problem, and others, to the Tizen chipset used in this line of TV products but I'm no expert and have no idea if that is the root of the problem.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 13, 2021
Reviewer name: Silverbullet2
5 out of 5 stars
5 out of 5 stars review

This TV is awesome! Works with My Samsung phone.

[This review was collected as part of a promotion.] We use our TV in our Condo, when we wanna stream movies, watch sports & watch Judge Judy from My phone to the TV option. We love all the apps it has and are able to watch on Samsung TV. It took us a few weeks to get use to the vivid and so real picture you are able to see. It seems like u are right there in the movie, just so life like. Truly an unbelievable picture that u have to see to believe. If I need another TV, it will definitely be another Samsung TV!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Mar 14, 2022
Reviewer name: Dubity
5 out of 5 stars
5 out of 5 stars review

Awesome

I bought this a little over a month ago and haven't been disappointed. I was hesitant thinking that there was no difference between name brands but I'm very happy with Samsung so far. I'm hoping the longevity of the TV also holds up. My only complaint that really isn't an issue are the mounting bolt holes, which are apparently not a universal size. But again not really an issue just inconvenient trying to find the correct size. The built in speaker is on the quiet side but easily solved with a sound bar.

Review from Samsung Canada
Helpful?6KHJPPFCOCQU13901857028
reply from Operations

Hi Dubity, thanks so much for your kind words! We sincerely appreciate your feedback and will share this with our team. We hope you enjoy many years of great entertainment with your Samsung TV!

Oct 21, 2020
Reviewer name: JoeC
5 out of 5 stars
5 out of 5 stars review

Samsung TV Family

[This review was collected as part of a promotion.] This is our 4th Samsung in our house and I have Purchase 5 over the last 3 years. Sadly our 75” was broken during our move. The picture quality is beyond superb. I enjoy that I am able to set all of my TVs on my app. I don't use the Samsung movies, but when my mom purchased her Samsung, she has told me she loves the free movies. Top quality and very functional/easy to use.

Review from Samsung US
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Jan 3, 2022
Reviewer name: LauderdaleDog
5 out of 5 stars
5 out of 5 stars review

Great Buy

ive owned vizio, lg, sony amoung others brands. this samsung is the very best of all. i toyed between the samsung and one other brand. howver, at my office, we have samsung in the conference room as well as the employee break room. seeing how clear the picture was on those tvs aided in my decision to purchase a samsung. easy to set up and easy to locate/download apps.

Review from Samsung US
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Aug 9, 2022
Reviewer name: Ole1Kenobi
5 out of 5 stars
5 out of 5 stars review

Great TV! The curved screen helped glare!

[This review was collected as part of a promotion.] The Smart TV was responsive, had numerous features and capabilities, it connected well with screen mirroring, and it had lots of built in apps available. It was the nicest TV I had ever purchased or owned! Delete: Then my ex's boyfriend stole it and numerous other items from my house. At the dissolution hearing she claimed it broke as soon as they got it to their new house. Please Samsung; gift me with a new TV! I don't own one anymore.

Review from Samsung US
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Jul 19, 2022
Reviewer name: Asusa2001
4 out of 5 stars
4 out of 5 stars review

Love my TV but...

[This review was collected as part of a promotion.] I love this TV but I'm really disappointed that it doesn't have the turn on or turn off timer of up to 3 schedules of turn on and turn offs like my old Samsung from 8 years ago. In this you can only set up one off timer and it doesn't always to it unless you set it that day and some times not even.

Review from Samsung US
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