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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,716)
  2. 4 stars18% (1,968)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (471)
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Showing 3,621-3,630 of 10,251 reviews
Oct 3, 2020
Shawna B
5 out of 5 stars
5 out of 5 stars review

Great Image 55' TV

[This review was collected as part of a promotion.] Stoning image everything look so real when people come to my house the dont want to get there eyes off the TV they always ask what TV is that i have to explain the whole deal over and over thanks samsung to keep costumers always Happy

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
May 22, 2020
Twangled
4 out of 5 stars
4 out of 5 stars review

Ok TV.

Have had this for two weeks. It's nice and picture is good. One issue. There's only two HDMI ports on back. Can hook up sound system and one other device but that's it. Also having issues with soundtrack not matching video. Doesn't matter if it's TV, blue ray it streaming... Just happens off and on all the time. Kind of annoying.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 21, 2020
Docko
5 out of 5 stars
5 out of 5 stars review

Was not expecting what I bought

[This review was collected as part of a promotion.] This tv is the best tv I have ever bought. I got the settings done and a show came on. Thinking I signed up for a subscription somehow, I checked everywhere and find out it comes with its own set of actual tv shows, and movies. The movie characters are very life like. An easy phone to tv mirror that was easy to figure out. I couldn't be more happy

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jan 25, 2023
Gjaklevich
1 out of 5 stars
1 out of 5 stars review

Picture is good, everything else is awful

I have owned this TV for 2 years. The interface moves at the speed of a snail. Going from one app to another is always difficult. The OS will crash sporadically. The remote is way too big and clunky. The buttons are placed in the worst possible lineup. This TV has been heralded as a bargain due to its crystal clear 4k picture. I will respectfully disagree. Do not waste your money.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi Gjaklevich, I'm sorry that you are not satisfied with your TU700D TV. Please know your feedback will be shared with our internal teams. To ensure performance is fully optimized, please ensure your TV is running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to Settings > Support > Software Update. Next, we will utilize the self-diagnostic tool, which further optimizes performance, checks memory, frees up unused cached memory, and closes background apps. Go to Settings > Support > Device Care > Start Device Care. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Oct 6, 2020
Hwats4893
4 out of 5 stars
4 out of 5 stars review

Overall good value, some drawbacks.

[This review was collected as part of a promotion.] For the most part, I have enjoyed this tv. I think that the features are quite good for the pricepoint, however, I believe that the few issues I have take away from the experience as a whole. One such example is the lack of a "snappy" feel when navigating the menus. This is not a major issue as it is not slow, per se, just not fast. Something else that is a bigger issue, is the random changing of volume, channel, input, etc that I assume is due to some interference on the same band as the remote, although, I am unsure. I would hate to miss a touchdown due to something like this! I would say that the picture quality is about as good as you are going to get with a set in this price range, and I am pleased with it. Being an avid gamer, the lower input latency and auto-switch to game mode on console inputs is great. I wish the speakers had a bit more depth, especially at higher volumes, as they seem to lose some of their clarity fairly early. Overall, I am happy with this TV and my biggest complaint is that I didn't get a bigger model!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 25, 2022
nickybobby
5 out of 5 stars
5 out of 5 stars review

This television is awesome!

[This review was collected as part of a promotion.] This product has a very sleek, minimal design, which I really like. I know that the OLED 8k model is supposed to have more defined colors and a better picture, but this tv cannot be beaten for the money and I honestly do not see how the quality can get any better than this. The Smart-TV features are very easy to control and navigate and have a very nice, up-to-date design. This TV has everything you need and makes at home movie watching or gaming with the family a blast. I'm really glad that I gave this TV a try.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 25, 2022
Elizabeth10
5 out of 5 stars
5 out of 5 stars review

Every night is a beautiful movie night

[This review was collected as part of a promotion.] This television is so beautiful and fits perfectly in our Northern Nevada cottage. We as a family enjoy all of the services that it provides and is so easy to navigate. Which is especially wonderful for a person like me.I am very happy with this product.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 16, 2020
turbosneeze
4 out of 5 stars
4 out of 5 stars review

Great TV for the price!!!

[This review was collected as part of a promotion.] You can't beat this TV for this price. Great picture quality and full of Smart TV features. Only 2 USB ports so if you need to connect more devices via USB, you may want to take this into consideration.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Dec 2, 2022
T2022
1 out of 5 stars
1 out of 5 stars review

Too dark...no backlight controls.

Bought this last week. Background is so dark that it cannot be watched except in darkest room even with maximum brightness and everything reset as per Samsung recommendations. Backlight controls have been removed by Samsung so cannot fix. Samsung help line says its the fault of the TV producers who make movies and shows too dark. Taking it back, getting different manufacturer.

Review from Samsung Canada
Helpful?6KHJPPFCOCQU13901857028
reply from Operations

Hi T2022, thank you for sharing your thoughts with us. We’re sorry to hear that you’re disappointed, and we will be sure to share your feedback with our teams so we can continually improve our products, services, and processes. Thanks again. 

Oct 6, 2020
FirstSamungTVPurchase
5 out of 5 stars
5 out of 5 stars review

No complaints as of now

[This review was collected as part of a promotion.] As of this review September 2020 the TV has been exceptional experience for me and my family.Initial setup wasn't too complicated for me just need to follow the instructions that are indicated on the screen. when I set up the internet on it I'm not using the Wi-Fi I'm using Hardline ethernet so like that there isn't too much signal distortion with Wi-Fi as we know occurs. Registration also was in too much of a hassle which is good I don't feel like writing a biography during registration.The picture quality is phenomenal for an entry level TV. I haven't seen any dead pixels or excessive pixation. The sound quality is good but could be better not really a deal breaker in my opinion. I was looking for a TV that had the Dolby Atmos features which this one has now I just need to get a sound bar that supports it. Looking forward to seeing what if any deals come out this upcoming holiday season.I do hope not to find out how the warranty if ever need be plays out with Samsung as some reviewers have indicated horror stories. So Samsung as the first time buyer take this into advisement and please look into it to get it rectified. Other than that I would consider this TV again or maybe a bigger upgrade when that time comes.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028