Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,716)
  2. 4 stars18% (1,968)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (471)
Sort by |
Showing 3,531-3,540 of 10,251 reviews
Dec 13, 2020
happy110
3 out of 5 stars
3 out of 5 stars review

Samsung 4K 50" TV

have only had this tv for two days; but, picture & sound quality are great. setup somewhat easy, problems with getting to stream in local channels in our area. difficulty getting account setup through tv. still have things to work through as we are not used to having a smart tv, had an analog for several years. wish there were more detailed instructions with tv as well as a channel guide(paper)

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

happy110: Thank you for purchasing the Samsung TU7000 TV. I am glad to hear that you are enjoying the sound and picture so far. Please know that the manual is available directly on your TV at: Settings > Support > Open e-Manual It is also available online at: https://www.samsung.com/us/support/owners/product/crystal-uhd-tvs-tu7000-2020 Should you need assistance with setup, features or usage, please contact Samsung Customer Support via any of the below options: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Sep 15, 2020
Kentucky
5 out of 5 stars
5 out of 5 stars review

This product blows me away

[This review was collected as part of a promotion.] I'm so happy with my 75 inch television. From the size to the amazing colors. Samsung has outdone themselves with this tv. I even hooked up a vcr to it and watched a video almost 30 years old. Much to my surprise it looked pretty awsome. Thank you Samsung for my dream television.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Dec 22, 2020
Jim 09p
2 out of 5 stars
2 out of 5 stars review

Picture

first the remote is the worst, i was told how bad it was but tryed anyway, very hard to figure out how to use it sooooo if you cant figure it out you cant ajust pitcher if you can not ajust pitcher what good is it i don't like the tv or remote going to return it after the holidays there are much bettter tv's out there for less money thank you good luck !!!!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Jim 09p: Thank you for purchasing the Samsung TU7000 TV and for your review. Your thoughts regarding the remote are important to us and will be shared with our internal teams. There are several image settings you can adjust to your liking such as Picture Mode and Expert Settings. Choose a Picture Mode by going to Settings > Picture > Picture Mode and choose from Dynamic, Standard, Natural, Movie, or Filmmaker Mode. You can further adjust your sharpness, brightness, contrast, color, tint, contrast, white balance, and more by going to Settings > Picture > Expert Settings Should you ever have questions or need help with TV features, specs, or operation, please contact Samsung Customer Support for help. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Oct 21, 2020
JohnP
5 out of 5 stars
5 out of 5 stars review

I love my new Samsung TV!

[This review was collected as part of a promotion.] I love my new Samsung 50” TV! I put it in my sunroom that's adjacent to the master bedroom at the back of my condo. It's so relaxing in the evenings to watch one of the Netflix series on my Samsung TV, which has a crystal clear picture! Thanks, Samsung!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 4, 2022
Cali77
5 out of 5 stars
5 out of 5 stars review

Excellent tv

[This review was collected as part of a promotion.] The television is great. It is so thin and light. Was super easy to mount and set up. Excellent picture. Everything you could want in a smart TV, easy to navigate and has pretty much every app you could want. Remote is great and east to use. Very happy with this purchase!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Dec 11, 2022
Pretty Happy
4 out of 5 stars
4 out of 5 stars review

Most things are good. Could use some updating

This has been a pretty good choice. Most features we are pretty happy with some things need a little more work. Samsung needs to keep a better watch on the new apps for channel selections. For example FRNDLY is not currently available on this tv and we miss it with this new tv. It is rather sad that a newer television does not offer an app that has been around for a while.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jan 31, 2023
CTHusky
1 out of 5 stars
1 out of 5 stars review

Lasted only 2 months

purchased this tv in november and it lasted exactly 2 months before the screen would randomly go black. sometimes it would stay on for a few hours, other times it would stay on for 30 seconds. i spent a week troubleshooting including using text support from samsung (which was good.) finally i gave up and yanked it off the entertainment center and replaced it with a ten year old 46" samsung which is far superior. it took a week to book the soonest repair date. we shall see if they are able to repair...

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi CTHusky, I am very sorry that you experienced issues with your TU7000 Crystal UHD TV and are currently waiting for it to be serviced. I understand your frustration and appreciate your patience. Should you have any issues with your TV after service is complete, please contact Samsung Customer Support. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Sep 21, 2021
Eric6678
5 out of 5 stars
5 out of 5 stars review

Amazing TV

[This review was collected as part of a promotion.] This is by far the best and probably the best of the best best TV's me and my family have ever owned. This is the first Samsung TV we own and that is all we buy now. It is quick, simple, useful and full of features.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 21, 2020
Rod35
5 out of 5 stars
5 out of 5 stars review

Samsung 65

[This review was collected as part of a promotion.] Stepping up from a Samsung 42 to a Samsung 65 was like night and day. Fantastic picture , ease of controls, picture and sound adjustments make the installation of this quality TV a breeze! Samsung does it right !

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
May 8, 2023
Larram1
3 out of 5 stars
3 out of 5 stars review

It's so so slow.

Price is great. Picture is very nice. Sound is good. Loading or changing between apps is sooooooo slooooooooooooowwww. It's like driving a Camaro with a Chevette engine. If there was anyway speed it up the stars would increase. Until then it's a decent 2nd or 5th TV.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028