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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,716)
  2. 4 stars18% (1,968)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (471)
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Showing 3,431-3,440 of 10,251 reviews
Sep 18, 2020
Maxxi
5 out of 5 stars
5 out of 5 stars review

Crystal UHDTV a Complete TV

[This review was collected as part of a promotion.] First, Samsumg Tv has a clear image. Other features like free channels are almost complete like free movies, sports, news, kids channel which my son favorite sometimes can't watch because he's watching, i think i need to buy another one.LOL. And also the the apps included its easy to install. Im very satisfied in all the features of this TV.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 25, 2022
RedEyeDaddy
4 out of 5 stars
4 out of 5 stars review

Beautiful picture (in bright scenes)

[This review was collected as part of a promotion.] When you buy a buy a Samsung TV, you pretty much know you're gonna get a TV with a good picture. We've had this TV for 8 months and use it to watch movies and series. Usually using the built in apps like Netflix, Disney+, HBO and Amazon Prime. Sometimes we use a cable box (Spectrum). The picture is clear and bright with vibrant colors, in most scenes... The problem is in dark scenes. The dynamic backlight makes dark scenes way too dark to watch. You can't change the dynamic backlight. I dug around the picture settings, tried lots of things but nothing affected the backlight. You have to close the drapes, turn off the lights and fiddle with the picture settings to watch the scene. Then, you have to undo everything when a bright scene appears. It does this on all the major streaming services (Netflix, Disney+, HBO, Amazon Prime,...) using the built in streaming apps. It does this with big budget movies and series. I'm not sure but I suspect it has something to do with HDR (High Dynamic Range) content. I wish I could disable it. My older Samsung TV wasn't like this.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
May 24, 2022
JimInThePass
4 out of 5 stars
4 out of 5 stars review

Looks great, connectivity sketchy

[This review was collected as part of a promotion.] The TV has a great picture and good sound. The only complaint I have is with the network connectivity. It connects easily but the connection drops repeatedly. It's in close proximity to the router and I have a high end network. I finally ended up having to attach a Chromecast and it works great with that.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Nov 1, 2020
jgal0
2 out of 5 stars
2 out of 5 stars review

Great potential, very disappointing

[This review was collected as part of a promotion.] This TV has all the functional capabilities of a smart TV (connect to any streaming service with ease), and is very simple to set up. The sound in particular is awesome! Unfortunately, I've been using the TV for 2-3 weeks now, and it will freeze up upon start up. When turning it on, it will freeze up and it seems the only solution is to unplug the TV. Navigating the home page is very slow also. I have yet to experience it freeze up while watching a show/movie, but it's very annoying to experience upon start up of the TV. I don't recommend this TV due to these issues.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

jgal0: Thank you for sharing your experience with the TU7000 TV. I am sorry that your TV is freezing periodically. Your TV has several self-diagnosis tools built in that can help solve problems with signal, network, picture, or sound. Go to Settings > Support> Device Care > Start Device Care You may also want to clear out your TV's temporary storage space by pressing and holding the Power button for 6 seconds. Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings>Support>Software Update Both the current version and new version number will be displayed. The current version is what your TV is using and the new version is the latest update. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. If there aren't any new updates, select OK to exit. You may want to enable automatic updates for convenience by selecting > Auto Update. Should you need further assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Sep 15, 2020
avlover
5 out of 5 stars
5 out of 5 stars review

I love my new Samsung Crystal UHD 58” TV

[This review was collected as part of a promotion.] This tv fits perfectly into the 59” Space I have. It has amazing picture quality, great network connectivity and it's very easy to set up. I like the pre installed apps and also supported apps for download. Overall I give this tv 5 out of 5.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 21, 2020
HappySamsungTeacher
5 out of 5 stars
5 out of 5 stars review

Cafeteria Lifesaver

[This review was collected as part of a promotion.] We purchased our tvs to hang up in the high school cafeteria to give our students something to do while they ate during the pandemic since they cannot sit close enough to talk to each other. The students have loved them! No matter where they sit, they are able to see a clear perfect picture. This has made a huge impact on keeping students in their seats and quiet. The picture is clear, the sound is amazing, and the apps that come on it standard allow us to watch almost anything without having to purchase cable.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
May 23, 2022
JoshLebron
5 out of 5 stars
5 out of 5 stars review

Simple, Excellent

[This review was collected as part of a promotion.] It is simply excellent, colors are clear enough, bright is just perfect, my eyes never get tired by it. I can sit down and watch for hours without feeling the brightness hazard that sometimes can be a problem. It's incredible that this thing big screen can give you such amazing experience. Just love my new tv

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Feb 12, 2021
Hiddinn
5 out of 5 stars
5 out of 5 stars review

Crystal Clear and Awesome

was not expecting this tv to be as good as it actually is. i know the samsung name rocks but was still a little skeptical about a lower priced version. extremely happy with my purchase. i actually wasn't even aware that it had speakers, so that was just an added bonus for me.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 26, 2020
Tectwo
5 out of 5 stars
5 out of 5 stars review

I love samsung

[This review was collected as part of a promotion.] This TV is the best. The image is immaculate and the sound is crisp. I love playing my videos games on this TV and my galaxy note connects to it which makes it 5 times better. This TV is a great addition to my smart home.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Apr 27, 2022
Me or the TV?
4 out of 5 stars
4 out of 5 stars review

Easy to use and integrate with video interests

Was a smart TV sceptic but this device is very user friendly. It does almost all of what my Apple TV does. It's easy to go back forth between streaming services Ike Netflix, Apple TV, Acorn and Disney, and regular TV channels coming in over Bell Fibe connection. Physical connectorization is much simpler than on my old TV. Picture is great and I am watching my favourite IPL. Great for mirroring when the spirit moves you.

Review from Samsung Canada
Helpful?6KHJPPFCOCQU13901857028
reply from Operations

Thank you, Me or the TV! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV.