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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 3,251-3,260 of 10,259 reviews
Oct 21, 2020
Reviewer name: brittneyn
4 out of 5 stars
4 out of 5 stars review

Great TV!

[This review was collected as part of a promotion.] I love the SmartHub on this TV compared to other TV brands! It is very easy to navigate and is a lot faster. I like all of the options and settings to customize it how I want and the features like how it is compatible with Google Assistant and Apple Airplay! The TV quality is great and everything looks crystal clear! However, I give it 4/5 stars because I recently purchased this TV and I noticed that the screen was subtly flickering for a few minutes while watching a video. Overall, so far it is a great TV! Perfect for an intro to 4K!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 27, 2020
Reviewer name: Anthony
1 out of 5 stars
1 out of 5 stars review

It's big, it's cheap, but it's flaky

[This review was collected as part of a promotion.] pros: big & cheap - good value for size. one of only a few displays available @ 58". cons: flaky ui / interface with lagging and freezing. very picky hdmi connections, especially when using arc audio return channel. image is bright and 'crisp', but suffers from video 'noise' unless nr is turned on, which softens everything up. judder reduction feature caused 'soap opera effect' while turning it off gives a very poor viewing experience, especially for sports.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Anthony: Thank you for sharing your experience with the TU7000 TV. I am sorry that your TV is lagging & freezing periodically. Have you tried Device Care option? Go to Settings > Support> Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. You can try the following steps to eliminate the soap opera effect. Navigate to Settings > Picture > Expert Settings Navigate to and Select Picture Clarity Settings The default setting is Auto. This means the feature automatically turns on and off based on the type of program being watched. Change the setting to either Off or Custom. If you select Custom, three additional options are available for further customization to your viewing preference. -Blur Reduction: Use the directional keys on the remote to adjust the Blur setting. -Judder Reduction: Use the directional keys on the remote to adjust the Judder setting. -LED Clear Motion: This option allows you to configure the LED backlight to sharpen fast-moving images. Select to turn On or Off. I hope this helps. If your issue persists, please reach out to Samsung Customer Support, and a representative will gladly assist you. 1) Phone: 1-800-SAMSUNG, Available 8AM -12AM EST (7 Days a Week) 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

May 23, 2022
Reviewer name: Ts8088
4 out of 5 stars
4 out of 5 stars review

Okay TV for the Price

[This review was collected as part of a promotion.] The Samsung 43inch TV does its job well in the price range. We were looking for a second TV for guest bedroom and are happy with the product. The sound levels and video quality of this TV are great. The software interface could have been better but we do not have a huge complaint there.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 26, 2021
Reviewer name: PoloPrestige
5 out of 5 stars
5 out of 5 stars review

This is TV is Ok

[This review was collected as part of a promotion.] I should have done more reviews on this TV. My TV only has two HDMI ports and no chrome cast built in feature. Im an avid supporter of Samsung electronics. I was disappointed to see that this TV has Apple air play built in but no chrome cast feature.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 27, 2022
Reviewer name: RedFoxTrail
5 out of 5 stars
5 out of 5 stars review

Awesome channel selection

[This review was collected as part of a promotion.] Love it! Easy to hook up my laptop or sync to my phone for extra viewing of apps or computer work! I love the Samsung TV channel. You can add the NFL Ticket to this tv and get your subscription- this sold the tv for me!!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Apr 28, 2023
Reviewer name: hartmada
2 out of 5 stars
2 out of 5 stars review

Disappointing, Dark Scenes are Too Dark

This is the first Samsung product that I am disappointed with. Like others have reported, the dark scenes are too dark to view. I have the brightess set to the max, and I turned off the automatic brightness adjustment based on the room's ambient light level. Unfortunately, the TV still attempts to adjust the brightness for dark scenes. You can easily see the TV adjusting the brighness (actually making it darker) when the screen quickly transitions from a bright to dark scene. Based on reading previous reviews, this problem has been reported for over three years. The TV has the latest firmware installed, so it is clear that Samsung is unwilling to fix this issue.

Review from Samsung US
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Apr 29, 2023
Reviewer name: NoNickyName
4 out of 5 stars
4 out of 5 stars review

Good picture Great Service

I bought this TV approximately 1 month ago, and was a bit disappointed that the sound went out after about 5 days. The good news is that I phoned your service desk and the technician had me up and running again with sound in about 5 minutes. You need to fix that problem.

Review from Samsung Canada
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Aug 2, 2020
Reviewer name: FrankC1224
5 out of 5 stars
5 out of 5 stars review

Great picture, lots of Smart Apps

i had an older tv that was getting cranky and shutting off randomly. it also didn't have the new apps like disney+ and hbomax. this one does and was easy to set up. now i can watch cable, stream any video i like and do it in really high quality. it also looks great on the wall.

Review from Samsung US
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Sep 7, 2021
Reviewer name: Bandit
5 out of 5 stars
5 out of 5 stars review

My 65" samsung 4k under tv

[This review was collected as part of a promotion.] I've always been a Samsung person and they do not disappoint with their tv's. I luv my 65" and my 78" curve tv's they have beautiful pictures and can be seen wonderfully from anywhere in the room. I think the pictures on them are better then some/ most of our friends newer tv's. Never poor quality only the best with Samsung... The TV's are excellent picture weather ur using a cable box, DVD player, streaming service, Android box, computer, or casting from a tablet or phone. It doesn't matter, switch in seconds and always the p best picture... user friendly and great support of needed.. that's just how Samsung does... I LUV THIS COMPANY AND THEIR TV'S (ALL THEIR PRODUCTS) I HAVE CUSTOMIZED Sometimes a Lil higher cost is worth it for the better quality n will outlast most other tv's... thank u for ur great products n all ur hard work... I now have washer, dryer, fridge, microwave, range, my phones, tablets and comp. and TV's All are Samsung... #SAMSUNGSTRONG....

Review from Samsung US
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Sep 15, 2020
Reviewer name: DjDannyD
5 out of 5 stars
5 out of 5 stars review

What a TV! This unit looks and sounds GREAT!!

[This review was collected as part of a promotion.] This TV has exceeded my expectations! I had another TV from a different manufacturer and it had a bad power supply less than 2 years after purchase. I bought this TV thinking it would be an intermediate TV until I could get the other one fixed...but after using this one, I won't be going back! The image is clear and the refresh rate is perfect! The menu is not as fast as I would like...lagging occasionally when using it. But, definitely not a deal breaker. The unit is not too heavy and mounts nicely on the wall with the brace I had for it. The sleek design looks awesome when it's retracted and against the wall fully.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028