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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
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Showing 2,581-2,590 of 10,251 reviews
Oct 6, 2020
Lee47
5 out of 5 stars review

Very Nice TV

[This review was collected as part of a promotion.] Love the TV and the smart features included. Picture is great and cannot be beat in this price range. Only complaint would be that the TV will not recognize my cable box but I just use both remotes. I would definitely recommend.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 23, 2022
tythedon
4 out of 5 stars review

Reliable, great picture and amazing features.

[This review was collected as part of a promotion.] Product is easy to use, however it has some kinks that need to be worked out. The overall user interface is a bit sluggish. This takes away from the functionality of the TV. On the flip side, the TV has really great features that allow you to seamlessly connect with the rest of your home, services, and friends.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 23, 2022
Anonymous
1 out of 5 stars review

Brand new tv with sound malfunction

[This review was collected as part of a promotion.] Bought a brand new tv, came home set up the entire thing to find out that the sound came with a problem. Need to put the volume more then 50 to hear something. Always had LG and the one time I make the switch this Happens.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi, paulnetojr, Thank you for sharing your experience with low volume on the Samsung TU7000 TV. I understand how frustrating it is when your product is not working as expected. I have a few setting adjustments for you to try that should help resolve your issues. 1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. 2) Adaptive Volume automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. 3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > Sound > Sound Mode. Also, some sources have their own volume control, which might be set too low. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again. For more help, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat with an agent 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Nov 25, 2021
Jess
1 out of 5 stars review

Awful - Problems after 2 weeks!

I'm so disappointed. We bought this TV at the store literally talking about how we trusted the Samsung brand. Two weeks later, the TV has started to randomly act out. It will cut the sound, replace it with a weird stuttering and won't respond to the remote. The only solution is to unplug it and turn it back on. I'm so thankful we're still within the return period and we didn't put the effort into putting on the wall yet. We'll be returning it and purchasing something else.

Review from Samsung Canada
Helpful?6KHJPPFCOCQU13901857028
reply from Operations

We're sorry to hear you're disappointed with your TV, Jess. We always aim to satisfy our valued customers by taking the time to understand their individual situations, and we're sorry to hear our product didn't meet your expectations. Please do not hesitate to give us a call at 1-800-SAMSUNG or use the live chat on our website (www.samsung.com/ca/support) so that one of our technical support agents can look into this and assist you further.

Sep 12, 2020
MeeyahBee
4 out of 5 stars review

Fabulous Screen!

screen and picture are amazing! the only issue we have is the remote is so tiny for large fingers! if you hit the wrong button you are exited almost everytime and have to start all over where searching. we recommend a larger remote, or a consile such as ps4. will gladly purchase! please create!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Apr 18, 2021
Lopvic
5 out of 5 stars review

Great viewing

[This review was collected as part of a promotion.] I actually have a Samsung Curve 55" TV. I love my TV. Accessing the apps are very easy and fast. I think the remote control features can use an upgrade. Entering letters on the keyboard using the remote control can be long and frustrating especially if the wrong password or user is incorrect. You guys could start adding the picture in picture feature on more of your TV's. But still I love the TV. I'm trying to make my home all Samsung TV's.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Feb 14, 2022
Deb H
5 out of 5 stars review

Excellent TV

this tv replaced a 8 year old samsung we were so pleased with the last one we bought another and it does not disappoint. beautiful picture , crisp clear and with great detail . it was easy to setup and get going with it and we love the samsung tv subscription that came with it. remote is easy to use as are the settings. when this one wears out will definitely buy another samsung they are just wonderful tv's....

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 6, 2021
steve803
5 out of 5 stars review

This product has a nice clear screen

[This review was collected as part of a promotion.] I use I use my TV to play game I also use my TV to look at ultra HD is ultra HD movies with all the Built-in app that it have it is a marvelous TV and I also can control it with my phone phone as well as operated I can I could also turn my TV on and off through my phone and get all notifications occasions this is someone the best items and futures that this TV have the TV is worth every penny nice 55 Samsung T Samsung TV

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 23, 2022
NjO7696
5 out of 5 stars review

Great picture and seamless features

[This review was collected as part of a promotion.] This television is great. I picked up this Samsung television around December of 2020 as my previous television that I had for quite sometime broke. This is my first smart tv and it was super easy to get acclimated with. It pairs well with my cable system and for video games. I have always been a Samsung customer for tvs and plan on purchasing another one when the time to upgrade is right.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 21, 2021
mamainky
2 out of 5 stars review

Frustating TV experience

the pros: the picture is clear, sound is nice. i like the samsung tv feature. the cons: the remote either disconnects from the tv or the tv freezes in certain apps. it is extremely frustrating. multiple times a week, we have to unplug the tv, remove the batteries from the remote, repair the remote or simply just choose not to watch tv until it become responsive again. there is never a surefire fix - the tv just stops working. you can power it on and off and that's it. also, a minor complaint, the remote isn't backlit, so you can't easily use it in the dark. i wouldn't recommend this tv.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028