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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 2,561-2,570 of 10,259 reviews
Oct 5, 2022
Reviewer name: JustinL
5 out of 5 stars
5 out of 5 stars review

Bought it for my mother

[This review was collected as part of a promotion.] For what it is it is a great TV. My mother does need the whole cutting edge, but wanted just a better TV than her old 1080p TV. Has good smart tv features and has been solid with no issues thus far.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 15, 2022
Reviewer name: BAKER12
5 out of 5 stars
5 out of 5 stars review

Everything we wanted

[This review was collected as part of a promotion.] We love the features of the smart tv seamlessly connecting to our streaming accounts, adding apps for our accounts and the overall ease of navigating the device. Picture and sound quality are excellent for all of our uses: streaming, gaming, kid shows and listening to music. We love our Samsung TV!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 25, 2021
Reviewer name: CAce703
4 out of 5 stars
4 out of 5 stars review

This is a good TV

[This review was collected as part of a promotion.] I use my TV for streaming and gaming. I enjoy it what I use it for. I bought it since it's price was not too high for the features. The only thing I would change is the user interface. I feel as though that could be improved and simplified.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
May 23, 2022
Reviewer name: Fcmjimmy5
4 out of 5 stars
4 out of 5 stars review

I enjoy all the features of the tv

[This review was collected as part of a promotion.] The imaging on tv is great. The apps I can download are all the ones I need and want. The only downside is that at times, it randomly disconnects from the internet even though the internet connection to other thing such as tablet and phones are perfectly fine.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 16, 2020
Reviewer name: Stepmc
5 out of 5 stars
5 out of 5 stars review

Great features & awesome picture

[This review was collected as part of a promotion.] I often use airplay to connect to my laptop, iPad, and phone to my TV, and the connection is always quick and easy, and the picture quality isn't lost! I also love how easy it is to customize my home screen with the apps that I use most often.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 27, 2022
Reviewer name: Chefboyarg
4 out of 5 stars
4 out of 5 stars review

Great, inexpensive tv!

[This review was collected as part of a promotion.] To start this off, I usually gravitate towards Samsung products. Samsung tvs are pretty good and are not expensive. This tv is awesome, my main use for it is playing video games and they always look amazing. The TU7000 is lightweight and very easy to move around if needed. The sound from the speakers is decent, but definitely not the best. Keep in mind this is considered a budget tv, not the top of the line. My only real complaint I have about it is the placement of the holes for mounting the tv. The reason behind this is, is the fact that the tv is slightly curved so the usual equipment you'd use to mount is basically useless.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
May 23, 2022
Reviewer name: Luis81
4 out of 5 stars
4 out of 5 stars review

The tv is great but it was damaged way too fast

[This review was collected as part of a promotion.] It adapts to what you are using it for. For example I turned my ps5 and it turned itself on and in game mode. If I put a streaming service it changed to movie mode, etc. The quality of the image is really great

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 15, 2020
Reviewer name: Krystal
5 out of 5 stars
5 out of 5 stars review

A big upgrade from my old TV

[This review was collected as part of a promotion.] The tv is crystal clear and a much needed update from my old tv. The smart tv aspect is very easy to use and brings so many functions than just a tv such as being a music speaker. Would highly recommend this tv to anyone who asks!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jan 26, 2023
Reviewer name: shad
2 out of 5 stars
2 out of 5 stars review

crappy software

I've had this tv for a moth now, picture is great for a inexpensive tv, But only 2 hdmi inputs is not great. Also I have spent hours upon hours with tech support trying to update the firmware, this tv is on version 2111, there are 2 later updates but this tv will not update. I'm thinking of returning it and spending abit more for a sony.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi shad, I'm sorry that you have not had a great experience with your TU700D TV. Please know we are here to help. If you have not already done so, I recommend trying to update your TV via USB. 1. On Samsung's website (upper right corner), go to Support > Manuals & Software > Find your TV model. 2. Download the update and extract it to the root of a USB thumb drive. (Do not put it in any folders on the thumb drive.) 3. Connect the USB thumb drive to a USB port on your TV. 4. Navigate to Settings > Support > Software Update, select Update Now, and then select Yes. 5. Follow the on-screen instructions to install the updated software. If you continue to have issues, please give us another call so we can better assist you. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Sep 26, 2020
Reviewer name: Slingshot250
5 out of 5 stars
5 out of 5 stars review

We love the built in features of this model.

[This review was collected as part of a promotion.] The unit is nice and thin and looks like a top of the line model. It has a great picture either watching on a antenna or streaming. We can also use the remote to control our Roku. The unit is still new to us and we would like to start watching some movies to experience more of the picture and sound quality. Thank you

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028