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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 2,511-2,520 of 10,259 reviews
Oct 6, 2020
Reviewer name: motherturtle26
4 out of 5 stars
4 out of 5 stars review

Great tv with few issues

[This review was collected as part of a promotion.] This television is a great value for the quality and features. I have only had a couple of issues such as the sound all of a sudden not working (disconnected and reconnected the HDMI cable); and, if I disable the wifi to the tv from my Xfinity app, I have to sign back in to the Samsung account (once I figured it out, it wasn't really an issue). The tv wasn't bright enough but my husband adjusted a feature which made it better. Overall, we are extremely happy with this Smart TV and all of it's features, picture and sound, especially at the low price point. I would recommend to anyone.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jan 12, 2021
Reviewer name: CDavinci
3 out of 5 stars
3 out of 5 stars review

More problematic than smart

bought this tv hoping to have a full solution for all my streaming apps. not the case. apps often display erratic behavior. tv's os is surprisingly slow for a linux platform too. picture quality is good. but needed to buy a roku, essentially rendering this tv as “dumb” and wasting some cash.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

CDavinci: Thank you for choosing this Samsung TU7000 4K Smart TV. I apologize for the issues you are experiencing with your apps. The issue with the Apps may be related to your network connection and quality. We suggest you try the following: 1. Use 5G WiFi if possible 2. Try wired LAN if available 3. Try repositioning the router so there are no obstacles between your TV and the router Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update. You may want to enable automatic updates for conveniences. Select Settings- Support- Software Update, then select Auto Update. Additionally, to optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care. This improves your apps performance as it frees up unused cached memory and closes background apps. I hope these tips help resolve your concerns. Should you need further assistance, please contact our Customer Support. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

May 24, 2022
Reviewer name: Dole47
5 out of 5 stars
5 out of 5 stars review

Television Has Great Features

[This review was collected as part of a promotion.] We use this for viewing movies, sports, and streaming. The set that this replaced was good at least I thought it was. I bought a Samsung for my son for Xmas and discovered how mine paled in comparison. I purchased this one for myself and couldn't believe the difference and how much better it is. The picture quality is so clear, the blacks in the background are black, and the bluetooth feature is an added bonus. I've always been partial to Samsung products. My first big screen was a 56" DLP and worked great for 12 years until I sold it to buy my prior 65" and it still had the original bulb in it. I currently have this TU7000 tv, T50M sound bar, and Samsung blu-ray player. They all complement each other for a great viewing and sound experience.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 24, 2021
Reviewer name: 67nevertooldtolearn
5 out of 5 stars
5 out of 5 stars review

Easy for older people

[This review was collected as part of a promotion.] Streaming movies , play games utube and watch movies on my dvd, it is so easy to watch and download different things. I am 67 years old so I'm not savvy on the new TVs but Samsung made it easy.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 20, 2022
Reviewer name: Cc2022
5 out of 5 stars
5 out of 5 stars review

Easy smart tv

[This review was collected as part of a promotion.] Set up was simple enough to get this in use pretty quick. I do love that it is so much easier to mirror from my phone with this tv. It can easily be used by itself without the need of other devices because it has apps already loaded on it. I was so surprised that it also had the sumsung channels on it as well so if you don't have an antenna, you can use the Samsung free channel and still enjoy watching TV and there are a lot of channels on it. The remote has premade buttons and it works with my firestick. There is a guide built in it, making it easy to see whats coming on next. This is a very nice smart tv to have as an upgrade. I would recommend this tv!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Feb 5, 2021
Reviewer name: BRIAN J
4 out of 5 stars
4 out of 5 stars review

A Nice Upgrade

we purchased this samsung tv a few weeks ago to replaced an older 32-inch television that we had in our living room. the sound and picture quality are very good as compared to our old television. the set up was fairly easy and we have found that our roku device is compatible with the tv, so we hav encountered any difficulties with it yet. the samsung remote that comes with this unit does have a variety of buttons. but, it is simple enough to use for basic functions. if you do not need a lot of whistles and bells, this unit will get the job done.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 15, 2020
Reviewer name: Samsungfanatic29
5 out of 5 stars
5 out of 5 stars review

This product is the best

[This review was collected as part of a promotion.] I will never own another tv brand in my life. I love the simplicity of this television and that I can control it from my phone! The sound and picture are more than amazing . I don't know why I haven't ever thought of a Samsung smart tv before. But I would definitely recommend to my friends and family!

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 26, 2022
Reviewer name: Father3x
4 out of 5 stars
4 out of 5 stars review

Best TV Ever

[This review was collected as part of a promotion.] I am retired, so I spend a more hours watching TV. The picture clarity is exceptional as is the audio. Simple to setup and simple to program. Also enjoy streaming Samsung TV Channels. I cut the cord after receiving as a gift, with all the over the air channels and the Samsung channels, there is no need to spend all that money month after month and year after year for Cable or Satellite TV.

Review from Samsung US
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Jun 16, 2022
Reviewer name: AudioGuy50
5 out of 5 stars
5 out of 5 stars review

Excellent Picture

[This review was collected as part of a promotion.] Out of all of the different TVs I've owned, Samsung has always had the best picture quality and been the most reliable. When I saw that my local Best Buy had a sale on this 50”, I jumped on it and have not been let down. The picture quality, sound and features are excellent. Set up was easy and for my needs, there are enough input options. I was so eager to get this TV that I didn't mind having to install a shelf in my older entertainment center to accommodate the larger size screen.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 6, 2020
Reviewer name: Melo
5 out of 5 stars
5 out of 5 stars review

Love it

[This review was collected as part of a promotion.] I'm a United States Postal Service Maintenace employee who loves Samsung TVs. It has the best quality of envision love watching movies with my family through this uncertain times. When I get off work watching my DVR with my daily tv shows. Will continue to purchase Samsung products.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028