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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 2,261-2,270 of 10,259 reviews
Sep 15, 2020
Reviewer name: Howiebro
5 out of 5 stars
5 out of 5 stars review

Love it! Great features!

[This review was collected as part of a promotion.] I love this tv so much. At first I couldn't figure out how to enable 4K on my gaming system but figured it out. Gaming looks crisp and amazing on this tv and Netflix, Hulu, and prime all look amazing as well. I honestly haven't had any problems with it and I feel like it will last a long time. The included tv feet were amazing and I didn't have to use screws or anything to put them in the tv. I love how it always enables game mode automatically. The smart tv options are great as well. I don't have any problems with input lag either. I love this tv so much.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 24, 2021
Reviewer name: Larry
2 out of 5 stars
2 out of 5 stars review

Not Crazy About Tv

looks great in the showroom but things you can't test while in there so you have to find out during using it in your own home. two primary issues for me with this product. one, i absolutely hate the remote and its setup. not nearly as easy to find appropriate buttons as well as buttons being so tiny and so close together constantly hitting or barely touching the wrong button. secondly, takes too long to load hulu, netflix, etc.. i put my old tv side by side and did a test. my old tv would open any of these programs instantly and play anything instantly while this tv took at least 15-20 seconds to open or play. this delay is bothersome as you expect it to do what you want when you want as you click the button.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 18, 2021
Reviewer name: Jojo
4 out of 5 stars
4 out of 5 stars review

So many features

[This review was collected as part of a promotion.] This tv has so many features I would like to tell you about. One of the features Is to hook your galaxy buds to your tv. I use this feature sometimes since it just sounds louder is your ear. Another feature I use is Screencast. I use this for YouTube mainly. A feature similar to that one allow you to hold your samsung phone up to your Samsung tv and it will allow you to Screencast everything from your phone to your tv. Last feature is to connect bixby or Alexa to your tv. For that you will need the smartthings app. When you pair your tv to smartthings I will allow you to hook up bixby or Alexa so you can turn on and of your tv.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 24, 2020
Reviewer name: BTexasB
5 out of 5 stars
5 out of 5 stars review

Fantastic new TV

[This review was collected as part of a promotion.] Easy to set up and navigate, I'm enjoying a wall mount that was a recommended pairing. The app experience is fantastic, quality and sound both very good. My only desire would be for a new HDMI cord to be included for premium quality from a cable box.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 16, 2020
Reviewer name: MikeInNCandCO
5 out of 5 stars
5 out of 5 stars review

SmartTV with great picture and sound

[This review was collected as part of a promotion.] Bought the 55" TU7000 last month for the game room. The quality is what we have come to expect from Samsung, which is to say EXCEPTIONAL. Picture quality is consistent from every angle in the room, it's vibrant, and the audio can get plenty loud enough, even for the elderly parents. This isn't our first Samsung, nor is it our first Samsung 4K big screen. In the face of other choices all hanging on the wall in the store, it really wasn't a hard decision. Other brands have let us down hard, but Samsung's TVs have withstood the test of time in our houses.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 6, 2020
Reviewer name: WithLoveDolla
5 out of 5 stars
5 out of 5 stars review

I'm completely in love I brought 2

[This review was collected as part of a promotion.] I currently have two of these TVs and I love them. From the picture to the user friendly capabilities, it makes life simple. I can hook it to my phone and manage it in my phone too which is a great component for me to control the tv that's my son has access too.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Apr 16, 2021
Reviewer name: SmoothE611
5 out of 5 stars
5 out of 5 stars review

My Samung TV was well priced with great features.

[This review was collected as part of a promotion.] I use my TV for streaming, gaming, watching movies, sports and TV. The USB port plays a wide variety of video files and even let's you resume from where you left off. Streaming from my Samsung Galaxy S20 Ultra phone is easy or from my father's IPhone 11 with air play 2. I got samsung premium care which I would highly recomend.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Dec 18, 2020
Reviewer name: ABAB
3 out of 5 stars
3 out of 5 stars review

Great TV, but network and app difficulty

i bought this tv and the picture is great; however, every time i turn it on, i have to reconnect it to the network. i have three other samsung's in the house and i do not have this issue with the other ones. sometimes, i am only able to access the samsung plus app. it will not allow me to access netflix, hulu, youtube, etc. i will turn it on and off and it still will not let me access it.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

ABAB: Thank you for purchasing the Samsung TU7000 TV and for your review. I am very sorry that you are experiencing internet connection issues. You may want to go through these steps to check your network connection: 1) Check the distance between the TV and your modem or access point. The distance should not exceed 50 ft. (15.2 m). 2) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (WiFi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.) 3) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test 4) Try a cold reboot of your TV by pressing and holding the power button for 5+ seconds until the TV turns off and on again. 5) Please also be sure you have the latest firmware update. You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update. For further assistance or service, please contact us via any of the following options: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Oct 22, 2020
Reviewer name: Collegegirl10
2 out of 5 stars
2 out of 5 stars review

Good picture quality but connectivity is anissue.

[This review was collected as part of a promotion.] The picture quality is good but I have 2 issues with the TV. First, I set up the wireless display with my laptop and it constantly disconnects no matter what laptop I'm using (I've tried it with several). Second, I can't connect speakers I have because it has no standard auxiliary port for me to plug my speakers into. I want to fully enjoy this TV but these 2 problems are a large reason why I still cannot fully do so.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Collegegirl10: Thank you for purchasing the TU7000 TV. Your feedback regarding the ports available is appreciated and will be shared with our design teams. I am sorry you are experiencing issues when connecting to your laptop. To wirelessly connect the TV to your device, read the instructions at PC Screen Sharing (Wireless) in Connection Guide, and then try to connect. Source > Connection Guide > PC > Screen Sharing (Wireless) Confirm that the TV and your PC are connected to the same network. If the TV has difficulties connecting to your PC due to surrounding radio interferences, change the frequency of the wireless access band, and then try to connect. For further assistance, please contact Samsung TV Support. 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Oct 6, 2020
Reviewer name: EBENAIM
1 out of 5 stars
1 out of 5 stars review

Great Brand - Bad TV!!!

[This review was collected as part of a promotion.] Within a month the TV broke...with all this COVID19 situation the delivery of the product is careless and products are simply in bad shape!!!Brand new 2020 TV to stop working within A couple of months it sure it's a shame!!!Hopefully Samsung warranty is better than the TV!One star is a generous rating

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

EBENAIM: Thank you for purchasing the Samsung TU7000 TV and for your review. I am very sorry for the issues you are experiencing after only one month. Please give us the opportunity to assist you by contacting Samsung Customer Support via any of the following options: 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions