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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 2,241-2,250 of 10,259 reviews
Jun 14, 2022
Reviewer name: Boobie
4 out of 5 stars
4 out of 5 stars review

Good value for the money

[This review was collected as part of a promotion.] Really nice tv. It's in my living room and I mainly use it for gaming with my ps4 but also stream my cable app on it. Has a good picture quality for the price. Have had connection issues with the wifi but not too bad of a concern.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 25, 2022
Reviewer name: Honeysugar
5 out of 5 stars
5 out of 5 stars review

Excellent TV

[This review was collected as part of a promotion.] I watch my tv shows, stream movies and music. I also have a firestick, external speakers and a blueray dvd player attached to it. It gives the best picture and color in my shows or whatever I'm watching. I would recommend this tv.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 17, 2022
Reviewer name: Aaron
3 out of 5 stars
3 out of 5 stars review

Wifi only tv

the picture is great. the sound is great. my problem is the lag in the operating system. it takes too long to load programs or guides. i have the 8000 series that is 4 years older and it runs faster. the remote is cumbersome. at least it should be glow in the dark or illuminated. i can't give it a four star so three will do. 3.5/5. not bad for the price.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi Aaron, We appreciate your review and feedback on the Samsung TU7000 TV's image quality and sound. Please know that Samsung prides itself on high-quality products and a great customer experience. We are here to help you! Please ensure your TV’s firmware is up to date, which includes updates to improve lag. You can check this by going to Settings > Support > Software Update and then easily update from there. You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to Settings > Support > Device Care > Start Device Care. I hope this tip helps improve your enjoyment. For more help, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. ~ Samsung Advisor

Oct 21, 2020
Reviewer name: Kingpin311k
4 out of 5 stars
4 out of 5 stars review

Time for an upgrade??

[This review was collected as part of a promotion.] My wife and I have been window shopping for a new tv for months. We finally made the decision to go with the 65” Samsung 7 series 4K UHD. The tv itself has great picture quality from video games to sports. It's especially nice for new movies released in 4K. The audio is fine for a smaller room, but I would recommend a sound bar or some type of external speakers if you want a good range of sound at higher volume. I would definitely buy this tv again. Only issue I've had is the smart tv feature can be a little slow. This could very well be an internet provider issue as I have not tested the tv on any other internet setup.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Apr 14, 2022
Reviewer name: Pucci
4 out of 5 stars
4 out of 5 stars review

Nice TV

its a good tv, very pleased. i would like to see that the stands it comes with be telescopic a bit, that would raise the tv up more than just the standard it came with. you might want to consider that, in giving your customers a added benefit to adjust their tv viewing height. i don't need to hang it on the wall as some people do having to look up at it while sitting down. i feel the tv should be at eye level while sitting. mine is but it would be nice to have it just a little bit higher. a telescopic stand would be perfect.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 29, 2021
Reviewer name: 9111
5 out of 5 stars
5 out of 5 stars review

This TV Is the best ever

[This review was collected as part of a promotion.] Me and my family use the TV for sharing movies our ring works with the TV Alexa works controlling several devices our logic temperature thermostat our door on our house great buy pays for itself thank you Samsung for such a great make and model

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 15, 2020
Reviewer name: Grumpyoctopus
5 out of 5 stars
5 out of 5 stars review

Great tv

[This review was collected as part of a promotion.] This tv had exceeded all of our expectations. We wanted a new tv for a few reasons, but the main reason was the fact that our old tv was from 2008. I didn't realize how much detail we were missing out on! The image is crisp and the ease of use is amazing. Having a smart tv is awesome. 10/10 would recommend

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jun 27, 2020
Reviewer name: Hank
4 out of 5 stars
4 out of 5 stars review

Simply to dark in low light conditions.

[This review was collected as part of a promotion.] my two new samsung televisions are simply too dark in low light conditions, no matter what settings we chose. specifically, disney's the mandalorian is so dark that images are almost indiscernible during scense that are shot in darkness/night. i have never had this issue with any other led television.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from OBA

Hank: Thank you for purchasing the Samsung TU7000 and for your review. I am very sorry you are viewing scenes that appear too dark. Samsung is aware of the problem, and a new firmware update will be released soon to address this issue. Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. If there aren't any new updates, select OK to exit. You may want to enable automatic updates for conveniences. Select Settings > Support > Software Update, then select Auto Update. If you would like to update your software using USB, please check for the latest version at: https://www.samsung.com/us/support/owners/product/crystal-uhd-tvs-tu7000-2020 Instructions for how to update firmware are detailed here: samsung.com/us/support/answer/ANS00062224/ If you need further assistance or have any questions, please contact Samsung Customer Support. 1) Phone: 1-800-SAMSUNG, Available 8AM -12AM EST (7 Days a Week) 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

Sep 15, 2020
Reviewer name: 7000
5 out of 5 stars
5 out of 5 stars review

NY Phaze 55 Inch TV

[This review was collected as part of a promotion.] I am an avid gamer. The TV automatically turns on the gaming feature which is amazing, when u turn on my PS4. Also, the way I can control other items like my Directv. It is so simple to have one controller to control everything instead of 5 remotes. I have been a samsung satisfied customer for 10 years(cell phones,TV). When it was time to upgrade my TV, I did my research then found the right Samsung TV I wanted. No disappointment. I would really like a soundbar. Thank you Samsung for being innovative and making your incredible products.

Review from Samsung US
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Sep 19, 2020
Reviewer name: Jess
5 out of 5 stars
5 out of 5 stars review

Best buy for the buck

[This review was collected as part of a promotion.] I am by no means an expert on new TVs so whenever it came time for me to buy one I did my method of researching my particular TV on Consumer Reports and listening to feedback from previous buyers but sadly that was after I had made the mistake of buying a competitors TV while I was in a hurry shopping for groceries instead of doing my homework... That TV lasted 3 days and went out,, so that's when I went to work myself,, in search of the best possible buy for my buck and it led me to Samsung!! I'm totally tech gadget mentally challenged so whenever I seen how easy this was to set up, well let's just say that I have went smart electronics crazy, I couldn't imagine having it any other way now and If a member of my family was in search of a good TV then id insist that they buy a Samsung

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028