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Customer reviews for Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA for
Samsung 55" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN55TU700DFXZA
4.5 out of 5 stars
stars
11K ratings10.2K reviews
  1. 5 stars70% (7,721)
  2. 4 stars18% (1,970)
  3. 3 stars5% (589)
  4. 2 stars2% (274)
  5. 1 star4% (472)
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Showing 1,711-1,720 of 10,259 reviews
Jul 27, 2022
Reviewer name: Minke22
5 out of 5 stars
5 out of 5 stars review

Stunning brand new experience

[This review was collected as part of a promotion.] Before having this television, our family were used to have limited quality on the television, which restricted vibrant colors and a smaller size. With this television, everything feels like it's been a step up in every way, having a major upgrade never felt so much better, especially when it's movie night or when my son is playing video games, everything pops and runs smoothly at 60fps on this TV. I have not regretted this purchase and I hope others will find the same experience with this television as we did.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Aug 23, 2022
Reviewer name: Baseball
5 out of 5 stars
5 out of 5 stars review

MLB package !!!!!

[This review was collected as part of a promotion.] I bought this TV for the MLB app that is on the TV. This is the best TV I have ever owned plus it also has the best picture I have seen. I Love this TV I am still learning all the apps and channels this TV actually has. It's been over six months.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jan 25, 2023
Reviewer name: Gjaklevich
1 out of 5 stars
1 out of 5 stars review

Picture is good, everything else is awful

I have owned this TV for 2 years. The interface moves at the speed of a snail. Going from one app to another is always difficult. The OS will crash sporadically. The remote is way too big and clunky. The buttons are placed in the worst possible lineup. This TV has been heralded as a bargain due to its crystal clear 4k picture. I will respectfully disagree. Do not waste your money.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi Gjaklevich, I'm sorry that you are not satisfied with your TU700D TV. Please know your feedback will be shared with our internal teams. To ensure performance is fully optimized, please ensure your TV is running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to Settings > Support > Software Update. Next, we will utilize the self-diagnostic tool, which further optimizes performance, checks memory, frees up unused cached memory, and closes background apps. Go to Settings > Support > Device Care > Start Device Care. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Jun 6, 2022
Reviewer name: Karen58
5 out of 5 stars
5 out of 5 stars review

So happy with the features this TV offers

[This review was collected as part of a promotion.] Use this TV in my sunroom for relaxing. Stream movies, watch local news and programing, listen to music channels. It is easy to use, offers free Samsung channels and technical support when needed has been helpful. Good picture and sound, would recommend this product.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
May 24, 2022
Reviewer name: M0v1eGuru7
5 out of 5 stars
5 out of 5 stars review

This product has great features

[This review was collected as part of a promotion.] We got this Samsung TV recently and we use it for streaming and movies. We love how quickly it responds and uploading is smooth. The picture quality is amazing! It is user friendly once you get used to all the features. There are numerous options for customizing the sound and picture to your liking. We've had Samsung TVs in the past, that's why we bought this one. We've always been very happy with their products. Thank you Samsung for making great quality products.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Sep 27, 2022
Reviewer name: Chuckie
5 out of 5 stars
5 out of 5 stars review

Samsung is always Worth It!

[This review was collected as part of a promotion.] The face that you get a huge 4k crystal clear TV that also has a smart menu that allows you to down apps and also connect your Samsung phone to the TV very easy.. The web browser is probably the best thing about this TV let me say that again.. It's amazing

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Jul 11, 2022
Reviewer name: Michael
2 out of 5 stars
2 out of 5 stars review

Nice but light bleeding on bottom blacks.

we moved into a new place back in may and after watching the tv at night i noticed a light coming through the bottom. only can tell when the bottom color is black or very dark. then it somehow seemed to get worse over the past 2 months. in the picture you can see how light seems to be bleeding through at the bottom where the color is true black. besides this the tv is nice.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
reply from Samsung Brand Ambassador

Hi Michael, Thank you for your feedback and review of the Samsung TU7000 TV regarding light coming through the bottom of your screen. Samsung prides itself on quality, and we are here to help. Please the following troubleshooting steps: 1. Run a Picture Test on the TV. Navigate to Settings, select Device Care, and then select Self Diagnosis. Select Picture Test, select OK and then view the test. You can choose Yes if the picture looks normal, No if there is a problem with the picture, or Show again to see the picture a second time. 2. Determine if the issues are appearing during the Picture Test. Look for bleeding on the screen during the Picture Test. If there is not any, this means your TV is working fine. To identify and fix the issue, try replacing the external device's cable that is showing bleeding. - If the lines still appear after replacing the cable, troubleshoot the external device. - If lines appear during the Picture Test, proceed to the next step. 3. Request service if bleeding appears during the Picture Test. Please visit our Support Center to request service if you see bleeding during the Picture Test. When calling, ensure you have the TV's model code, software version, and serial number. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. Please know we are here for you. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat with an agent 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Nov 19, 2020
Reviewer name: docone
5 out of 5 stars
5 out of 5 stars review

picture quality

[This review was collected as part of a promotion.] picture and color quality are outstanding. however, the sound needs work. the variation in sound depth from station to station can be annoying. the app availability is wonderful..wide range of topics and variety..

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
Oct 21, 2020
Reviewer name: Jonesy
5 out of 5 stars
5 out of 5 stars review

Clearest picture

[This review was collected as part of a promotion.] First,I'm a fan of Samsung TV I own three-one 65, an older 50" and this one. I love them all for their picture and ease of operation. This one has a picture that seems to sparkle. Clean edges on screen pictures,great refresh rate and works with excellence. I am a customer for life. Thank you

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028
May 26, 2022
Reviewer name: Etech9
5 out of 5 stars
5 out of 5 stars review

Awesome Tv

[This review was collected as part of a promotion.] First curved tv and the picture is crystal clear, the audio is crisp and with the tv being curved the audio is not blocked or muffled. Now for the tech, this tv is smart, easy connection to other device, port detection, and security all built in.

Review from Samsung US
Helpful?6KHJPPFCOCQU13901857028