I had a problem with the hard drive when I first was trying to setup the system. I call support and they were very nice and helpful. They said the hard drive had a problem and sent per paid shipping label. I got the new hard drive in about a week and everything was fine. The camera are very good with good resolution. I would buy again.

We bought this to install while we were on vacation for 2 weeks. Even though they are just temporarily set up we can see what is going on at home when we are 1700 miles away. Can't wait to set cameras permanently and learn more about the features of Night Owl.

Hello, we just bought your system! It wasn't on a whimp. My buddy ordered his and I love his! I mean clarity, sound, and just over all its a very nice set up. When I get mine installed, I will get back on here and post some pictures! Thank you for being there when I ask questions. Thats what it's really about.

Great product, it was recommended by my neighbor, and for the cost it does exactly what it's suppose to. HIGHLY recommend this product if you desire a cost effective video system. My only complaint is the location of the antennae on the camera, makes it difficult to have the camera facing to left side.

Fast delivery of product as shown and promised. Cameras were easy to install, but the DVR/NVR setup was not all that simple or as easy as expected. After several reboots and needing to create a DDNS ID, Password and Domain name we were finally able to get the system set up and configured to our personal preferences. The camera quality is outstanding! Wide view and bright colors in daylight and crystal clear B&W images at night. I've owned two prior systems from another company and I will never go back after seeing the Night Owl perform.

I received my system a couple weeks ago and got it installed. The cameras are nice, images are clear and crisp, and there are many things that can be configured with the system giving a lot of flexibility. Out of the box my cameras were not pre-paired to the receiver, so nothing worked. The install guide and online videos didn't help. I did an online chat with Support and they walked me through the pairing process. The Support team was great and the pairing process was easy but it was frustrating that I had to go that step. My other ding on the system is that the configuration interface is very old school. At this point, I would have expected to be able to use a web browser on a laptop to configure the system.

I have only had this installed and running for a few days. One camera is on a back corner of a city lot and has good signal to the NRV in the front center of the house. I have been getting f fair amount of recordings that have nothing on them, better that than missing something. The events recorded on the NRV are different than the ones you see on the app. I did have a few problems with the set up. Some of the issues were me and some was the system. Customer Service was excellent when called. I don’t think much of the live text. Mike

Product did not work and will not pair with my phone. Taking forever to get a response from NightOwl

So far, 30% of the cameras in this system have been a problem. Support takes forever and there's three hours of tech support phone-time that I will never get back. When the cameras work, they have a great view - but getting them to work is a problem

I should have bought a wired system. They are continually dropping the signal then coming back at random. I have the Night Owl DVR that came with 8 cameras. I bought these last two to complete the system. The picture quality is great. However, all 10 cameras drop the signal at random. This makes the "security" cameras not so secure. It is not a range problem. The one that drops the most is less than 15 feet from the DVR. As I am typing this 3 out of the 10 cameras are offline. The monitor says "no signal".