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Customer reviews for ZINUS Night Therapy 12” Medium Firm Euro Top Hybrid Mattress for
ZINUS Night Therapy 12” Medium Firm Euro Top Hybrid Mattress
4.2 out of 5 stars
stars
1,203 ratings621 reviews
  1. 5 stars64% (764)
  2. 4 stars17% (201)
  3. 3 stars5% (61)
  4. 2 stars5% (56)
  5. 1 star10% (121)

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Showing 391-400 of 621 reviews
Jul 22, 2017
Reviewer name: Rob
3 out of 5 stars
3 out of 5 stars review

Small for frame :(

After 24 hours the mattress hasn't expanded enough to fit correctly into my queen platform bed frame. The length fits correctly, but the width is a little narrow, leaving 1-1/12' of platform slats showing on the side of bed. This will probably not be visible once bedding is on, however when bed is in use, it will be. The box was pretty beat up upon arrival, tears in a few locations. Not sure if this has a anything to do with why it may not have expanded properly. I will give it another 24 hours. For now getting average rating.

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Mar 31, 2016
Reviewer name: HappyWife0609
5 out of 5 stars
5 out of 5 stars review

Wow! This mattress is awesome

First of all, I was so impressed by how the bed unfolded out of the packaging because at first glance, even my husband was thinking " I don't want to be around when she calls customer service" lol. But we are so pleased with the comfort and size. It's well worth the money. We've been over sleeping since we got it and our kids fit comfortably when they come crawling in during the middle of the night. Happy Happy Happy

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Mar 24, 2015
Reviewer name: Coleen
5 out of 5 stars
5 out of 5 stars review

All around excellent!

I was hesitant to buy this mattress because it was so inexpensive. We bought 2 for my daughters bunkbed. She is 17 and says this is the best she has slept in years. Also, although some reviews said there was a slight odor when first unpacking, I did not sense any odor and I have a super sensitive nose.

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Feb 9, 2016
Reviewer name: jraccios
4 out of 5 stars
4 out of 5 stars review

Hard but great when adding a 2 inch memory foam.

We ordered this item from Sam's Club. We are located in Florida and the mattress was shipped FedX Ground from California. Therefore it took almost 2 weeks to receive it after the delivery date was changed 3 times. The mattress was delivered in a square box that was much smaller than the mattress. It is fairly heavy and will require a couple of people to carry it into the house. Once you open the box and remove the packing, the mattress springs to life (Watch out). It looks great and looks like a quality mattress. It has a pillow like top, but the first night sleeping on it was difficult, because it was so firm (Hard). WE ended up putting a 2 inch memory foam pad on top of it and now it is fantastic to sleep on. It ends up being about 15 inches high above the box spring, so you need to be fairly agile to climb aboard at night. Yes I would recomend it as long as you are award of my comments above.

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Aug 19, 2019
Reviewer name: Nancy
5 out of 5 stars
5 out of 5 stars review

Impressed

Ordered 2 for our guest rooms! We were very impressed at the way they opened up, expanded...so neat! We haven’t had company yet...so! But we’ve payed in them ourselves and I gotta say, wished I would have tried them before buying our own mattress!! I wouldn’t hesitate here ~ I’d purchase again & again!

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Feb 16, 2016
Reviewer name: FrankinVirginia
5 out of 5 stars
5 out of 5 stars review

Great Mattress at a Great Price

Ordered this mattress from the Sam's Club website. Was skeptical ordering it online but other reviews were good so I gave it a shot. I'm glad I did. Ordered on 2/2 arrived on 2/9. Everything else was just like the instructions said. The mattress was vacuum packed and looked much smaller than the full size that I ordered. But once I removed the plastic casing, the mattress expanded to it's right size. Pretty cool to watch! We followed the instructions and did not use it for 48 hours so it would expand. I was happy that it did reach it's advertised height of 12 inches. This mattress was purchased for a guest bedroom so it will not be used daily, but it's been used twice already. My guests said it was very comfortable. I would buy this again if I had to.

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Feb 10, 2016
Reviewer name: Niqi
5 out of 5 stars
5 out of 5 stars review

Terrific purchase

This mattress was delivered quickly, and it was surprisingly easy to unpack / set up. It came in a box and expanded when it was taken out of all its packaging. I thought that was going to make it not as good, but this mattress is sturdy and very comfortable.

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Apr 9, 2016
Reviewer name: kgs1
4 out of 5 stars
4 out of 5 stars review

Great mattress

I was completely surprised when the mattress arrives in a box. Watch the packaging video! To my pleasant surprise the mattress is definitely of good quality and you can't beat the price. I bought the mattress for my guest bedroom thinking so what it's just a guest room but the mattress is more comfortable than my bed. It's firm but not uncomfortable. I would give this a 5 star but I like my mattress just a wee bit softer.

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May 27, 2025
Reviewer name: Pat
1 out of 5 stars
1 out of 5 stars review

Weak edges on bed

I cannot sit on the side of this mattress. it offers no support along the edge of the mattress and you slide off the mattress. The entire mattress has no edge support. If you roll to the edge of the bed while sleeping it does the same thing. I asked my daughter to sit on my bed and she said the same thing. Don't waste your money on this mattress

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reply from Zinus

We&#39;re really sorry to hear about your recent experience with our product. We appreciate you taking the time to let us know, and we want you to know that your feedback is important to us.<br /> <br />It’s disappointing to hear that we didn’t meet your expectations with the ZINUS Night Therapy 12 Medium Firm Euro Top Hybrid Mattress, and we’d love to understand more about what happened so we can make things right. Please provide us with more details about your issue by contacting us at support.zinus.com, and we&#39;ll ensure that we address your concerns as quickly as possible.

Feb 10, 2015
Reviewer name: JHoll63
5 out of 5 stars
5 out of 5 stars review

I bought this for my teenage son and it has just been amazing. With his old mattress he would have the hardest time sleeping through the night, but with this one he has no troubles. I am 6' and 220 lbs, it is firm but yet still comfortable when I lay on it. But seriously I think the coolest part of the mattress was opening it up. It came in a box that was about 2' x 2' x 4' rolled up and vacuum sealed. We brought all four of our kids into the room when we opened it. I started with a small hole and you could just hear the air being sucked into the packaging and the small 4" mattress started to expand. The whole family thought it was amazing to watch and everyone wanted to test it out. It did take a couple of days to fully decompress, but really I would say it was 98% there almost immediately. I went to a couple of mattress stores and with the size and ratings of this mattress the best they could offer was a 10" and they were still like $20 more. One thing I didn't know and I'm still not 100% sure, but I received an email from Samsclub.com on the quality of service and it seems you can have this shipped to the local store if you don't want to pay shipping. Shipping was $40 and it may be a deal breaker for some, but this bed is worth the extra cost of you choose to ship to your house.

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