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Customer reviews for Member's Mark Hotel Premier 14" Hybrid Mattress (Available in Medium, Plush, and Firm) for
Member's Mark Hotel Premier 14" Hybrid Mattress (Available in Medium, Plush, and Firm)
4 out of 5 stars
stars
335 ratings227 reviews
  1. 5 stars63% (211)
  2. 4 stars10% (32)
  3. 3 stars8% (26)
  4. 2 stars5% (17)
  5. 1 star15% (49)
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Showing 201-210 of 227 reviews
Nov 21, 2025
Reviewer name: Sonja
5 out of 5 stars
5 out of 5 stars review

Wonderful Mattress

This mattress is so soft yet firm! I get excited every time I go lay down! I just want to stay in bed all the time! It is a wonderful mattress.

Helpful?30AH1NYCYB8Y13898862209
Aug 26, 2026
Reviewer name: Ed
5 out of 5 stars
5 out of 5 stars review

Very good

Nice

Helpful?30AH1NYCYB8Y13898862209
Feb 19, 2025
Reviewer name: Amy
5 out of 5 stars
5 out of 5 stars review

Great Mattress

I was very skeptical buying a mattress in a box, but this did not disappoint. The mattresss is so comfortable and honestly better than any very expensive brand I have purchased in the past. Highly recommend!

Helpful?30AH1NYCYB8Y13898862209
reply from Performance Sleep Products

Thank you Amy for the feedback! Using premium materials and design is exactly what we are aiming for but without the premium price. This luxury mattress is truly and exceptional value using very high-quality components. So glad you love your mattress!

Sep 25, 2025
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Never Received Orders — TWO OF THEM

I ordered this mattress TWICE and it was never delivered. Some of the excuses were that it was too hot to deliver, our address doesn't exist, shipment was damaged in transit, etc.

Helpful?30AH1NYCYB8Y13898862209
Aug 6, 2025
Reviewer name: Victor
5 out of 5 stars
5 out of 5 stars review

This is equivalent to the expensive "name brand" mattresses out there at mattress stores. I will never go back to a mattress store. It was easy out of the box unroll let expand for 48 hours. It's a 2 person job. I was told by chiropractor to always go firm bc you can make it softer. You can't do the opposite. It's been 5 months, and just sleep like a baby. not too hot or colder. The Sams club performance sheets are great, too.

Helpful?30AH1NYCYB8Y13898862209
Sep 15, 2025
Reviewer name: CH4
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Awesomen

Very comfortable mattress

Helpful?30AH1NYCYB8Y13898862209
Sep 25, 2025
Reviewer name: HankSA
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Comfortable. This was just right for a good night

Comfortable. This was just right for a good night's rest. We love our new mattress.

Helpful?30AH1NYCYB8Y13898862209
Dec 7, 2024
Reviewer name: BC
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Mattress

Love this mattress, we bought the medium and it’s a bit harder than expected, would recommend

Helpful?30AH1NYCYB8Y13898862209
reply from Performance Sleep Products

Hi BC - We are pleased to hear that you are happy with your purchase. Thank you for your review :)

Sep 20, 2025
Reviewer name: Jorge
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Nice

Great mattress for a great price

Helpful?30AH1NYCYB8Y13898862209
Oct 14, 2024
Reviewer name: Dabo
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Matters's firmness' rating

did not find information on the mattress stating if it was med or firm mattress, ordered firm

Helpful?30AH1NYCYB8Y13898862209